The staff were excellent. Particular thanks to Jenny at breakfast who loaned me her own phone charger. Excellent vegan breakfast too.

Stayed in February 2024

The beer is very expensive

The hotel was lovely and welcoming

Stayed in February 2024

Breakfast buffet finishing at 9 a.m.

Exceptional service from the very helpful and friendly staff. Staying there was a joy!

Stayed in February 2024

Stairwells leading up to the rooms could do with new carpets and walls need cleaning. Could do with some money spent on redecorating although understand that due to current economic climate this may not be possible.

All staff very friendly and helpful. Easy check in, room facilities excellent (room 202) but quite a lot of dust and cobwebs. Bar / Restaurant staff very accommodating.

Stayed in February 2024

The restaurant, there was only one staff and had to wait a while to be served. Personally I didn’t enjoy the food and its price very much.

Room was lovely and spacious. Easy access to the city centre. Staff was friendly and accommodating.

Stayed in January 2024

Needs some repairs to stains on ceiling from previous leak. Tiles in bathroom needs finishing with grout. TV in bathroom not working. TV in bedroom on the wall to the left caused neck pain to watch, TV should be directly facing end of bed.

The hotel is nice comfortable and staff were very friendly and helpful. Location is good.

Stayed in January 2024

The hotel needs a bit updating facially, nothing major

I was disappointed with not having any breakfast on my second morning stay despite paying for it. It was mainly my fault but there is NO written literature in the room which gives the times of breakfast schedules and checkout times. I arrived late for breakfast by 15 mins. And my android phone had no Internet at the time. The breakfast buffet is nice with a wide selection.

Stayed in January 2024

I wasn't sure about the TV being so high ? Not enough staff,

The building was a really lovely old building with hugh bedrooms which need renovated which I was told was being done this year, Could do with more staff, the food in the evening was excellent the breakfast was okay, I thought £160 was abit steep for one night if breakfast was included I wouldn't have minded paying £160 I will stay again as it has a lot going for it and the location is great

Stayed in December 2023

N/A

N/A

Stayed in January 2024

The headboard of the bed was scratched and nasty looking. Everything else was okay but feeling ick about headboards isn’t ideal.

Gorgeous old building, stained glass window, great location, huge room.

Stayed in January 2024

Lovely spacious room with massive bed. We had an upgrade but not sure what we upgraded to! Shower could have been a bit more powerful but not a huge issue.

Stayed in January 2024

None

Everything

Stayed in January 2024

The location of the hotel is excellent.

Stayed in January 2024

My only nitpick was the WIFI wasn’t the strongest; this did not have any impact on the quality of my stay, however.

The property was wonderful; only twenty minutes by bus to the Old Town, and with such friendly and helpful staff. My room was very clean and comfortable. I had a very lovely stay and can’t wait to return!

Stayed in January 2024

Nothing

Location , friendly staff , clean

Stayed in January 2024

Our room was warm, comfortable and clean. We had a view over the city and could see the castle in the distance. The staff were helpful and efficient. We had a nice meal in the bar in the evening and a very good breakfast the following morning.

Stayed in January 2024

Room, although large and comfortable, was a little tired and had a view of bins. Ask for the 2nd floor if you want a better view.

Location ideal for a bus into city centre. Breakfast was good and staff very friendly.

Stayed in January 2024

None.

Good hotel. Didn’t have towels at the start, but the staff was helpful when asked about it.

Stayed in October 2023

Room was private enough if you kept the blind down. Considering how cheap the room was we expected a lot less for the price we paid.

Perfect location for peaceful break. Not too far from city centre but far enough away to enjoy both sides of Edinburgh . Breakfast highly recommended as well.

Stayed in January 2024

The room was a bit cold, especially the bathroom, it took a long time till warm water came from the tap.

Very nice personal, good food in the restaurant.

Stayed in January 2024

They had pushed two single beds together and pillows were really hard

Big room-nice little extras

Stayed in January 2024

Friendly staff and a quick check in. Comfy room. Great to have a bath and shower. Regular buses into town.

Stayed in November 2023

Great hotel and staff! We had the most beautiful meal at the restaurant as well, we will definitely be back!

Stayed in January 2024

The rooms decor is a bit dated. Water took a while to run hot in the shower.

Nice bar and restaurant. The food was good.

Stayed in December 2023

I feel more staff could have been available on reception desk when times were busy and we waited for a long time because a customer in front was taking so long. Also didn’t like the bar nibbles of bread and olive oil because this felt like leftover toast from breakfast. I was excited to have some quality bread. Was also sad my chocolate strawberries I ordered weren’t available when I got to the hotel but I hadn’t been informed.

Convenient location close to bus stop and easy access to city centre. Breakfast was good with a selection of cereals, pastries, yoghurt and cooked breakfast. Liked the king size bed and spacious bedroom. Staff were helpful and friendly, making our trip run smoothly.

Stayed in December 2023