56-58 Stanley Street, Liverpool, L1 6AU, United Kingdom
#79 of 108 hotels in Liverpool
Guests' ChoiceBased on 526 hotel reviews
7.5Cleanliness
7.8
Comfort
8.0
Location
9.1
Facilities
7.8
Staff
8.5
Value for money
8.2
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 October 2023
Joanne
United KingdomThe bathroom was a bit smelly, like damp and mould.
Very spacious and great location
Stayed in October 2023
Reviewed: 27 October 2023
Martina
United Arab EmiratesReally really fortunately when we stayed it was a Sunday night and there was no other guests in the next rooms. But I can imagine that if there had been we would have heard everything ... it's definitely geared towards party groups but walls and doors are so flimsy, as if they had been partioned super quickly ... there were also damp patches on the carpet, not great. The other annoyance was the weird hall/lobby outside the rooms with shelves for party drinks? Again, thank god we were there when we were. The doors don't have keys, they have very complicated code box things too and it took us ages to get into the room. We were never sure they were locked, definitely didn't feel secure. Last point (sorry) we found the amount of pre-emails asking us if we wanted balloons, cakes, drinks, in the room .. a bit much .. but again, I just think we were the wrong guests. A big party group might love it!
The room was really large, and if you are going to the streets of/around the Cavern area, it's a great location.
Stayed in October 2023
Reviewed: 23 October 2023
Finnegan
IrelandAsked for milk at the reception and was given milk in a glass that smelled like fish and was gone off
Great location, very clean and comfortable , perfect for group of friends holiday
Stayed in August 2023
Reviewed: 21 October 2023
Natalie
United KingdomBeing so close to the bars was noisy. We stayed on a Sunday and it was fairly loud so personally I wouldn't stay on a Friday or Saturday unless u planned to stay out till the bars were closing. A Sunday was OK for one night and I would stay in the week for maybe 2 or 3 nights
We loves the jacuzzi bath. The room was comfortable and spacious and an excellent location if you like to be right in the centre
Stayed in October 2023
Reviewed: 19 October 2023
Kayleigh
United KingdomIt was abit dark with lighting
The uniqueness of the rooms
Stayed in October 2023
Reviewed: 17 October 2023
Sharon
United KingdomJacuzzi bath did not work. Fridge and heating noisy.
Fabulous location. Really helpful staff. Very stylish, well equipped room.
Stayed in October 2023
Reviewed: 15 October 2023
Jodie
United KingdomThe bar wasnt open which would have been nice if open would have had a drink.
Huge room with two double beds so lots of space, also a huge bathroom. Location was very good. Had a good sleep. Not far from car park.
Stayed in August 2023
Reviewed: 14 October 2023
Kieran
IrelandNo air conditioning or windows to open
Spacious very well laid out and comfortable
Stayed in July 2023
Reviewed: 11 October 2023
Hayley
United KingdomNo windows to open
Close to everything , bar on site , helpful staff
Stayed in October 2023
Reviewed: 10 October 2023
Joe
Irelandthe location was perfect for 2 adults and 3 kids and rooms were huge with 3 double beds and 2 sofa beds. delighted we stayed here and location close to Matthew street.
Stayed in October 2023
Reviewed: 10 October 2023
Maria
United KingdomHotel room poor. Needs a desperate refurb.
Staff and location was great.
Stayed in October 2023
Reviewed: 5 October 2023
Emma
United KingdomNothing
Great location!
Stayed in September 2023
Reviewed: 4 October 2023
Regan
United KingdomEar wigs coming out the jacuzzi jets, sick on one of the door handles when we arrived. Dirty sheet on one of the beds.
Great value for price, great how all beds were in the same room, very large and spacious, perfect for big group stays.
Stayed in September 2023
Reviewed: 28 September 2023
Kelly
United KingdomJust felt it could have been a bit cleaner (the couches in the room abit worn) and all the mirrors were behind the couches so made it difficult to use them to get ready, maybe have a full length mirror that isn’t covered
It was central and the rooms big enough so that the 4 of us could share comfortably
Stayed in September 2023
Reviewed: 26 September 2023
Ellen
United KingdomThe music from the pub below was so loud until 2am
It was very reasonable and tidy. Staff were so friendly and helpful.
Stayed in September 2023
Reviewed: 25 September 2023
Ann
United KingdomSome of the facilities needed a bit of TLC in the room.
The location was perfect for access to places of interest (eg Matthew Street and the Cavern) the Albert Docks, museums, ferry and major shopping outlets). All within walking distance.
Stayed in September 2023
Reviewed: 23 September 2023
Ricardo
ColombiaThe bathroom had a very strong smell of cigarettes
Stayed in September 2023
Reviewed: 21 September 2023
Ronyb2
IrelandWe were put in a room directly above Matthew Street. It was so noisy, it felt like a window was open. Asked at reception to move but staff member was so unhelpful. Kids barely slept, discovered in the morning a pane of glass was missing from double glazing. This was why it was so noisy. Went back to reception and a different staff member (lovely young man) moved us instantly.
Great location
Stayed in August 2023
Reviewed: 14 September 2023
Vivien
United KingdomComfortable beds, room was beautiful.
Stayed in September 2023
Reviewed: 13 September 2023
Robyn
United KingdomLeak outside the room which caused a bad water smell throughout the apartment, VERY dull lights so was hard as 5 girls trying to get ready for a night out, couldn’t open a window for the smells in either the main room or bathroom, carpet was wet from previous clean that had not dried an felt abit sticky, the sofas looks pretty worn out.
Really close to the nightlife without being too nosy, big spacious rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars / Pubs
Stayed in September 2023
Reviewed: 12 September 2023
Sean
IrelandWe were expecting a bigger room , online said room had 7 beds we showed up and it only had 5 , the blinds in the room didn’t work
Location was perfect
Stayed in September 2023
Reviewed: 8 September 2023
Stephanie
United KingdomI wish the bed and pillows were slightly softer but that’s total personal preference
Bathroom, space and location were the highlight!
Stayed in September 2023
Reviewed: 6 September 2023
William
United KingdomCold
Located
Stayed in September 2023
Reviewed: 6 September 2023
Osuji
United KingdomGood location, right in the middle of everything. From this location, you can explore all the city's beauty. It is surrounded by pubs and bars so expect some noise from the outside during party night or match days. Though it has no parking lots, there is a paid car park nearby.
Stayed in September 2023
Reviewed: 5 September 2023
Paul
United KingdomPaper thin walls
Location, value
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content