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Reviews of Bourne Valley Inn 4 stars

Upper Link, Saint Mary Bourne, SP11 6BT, United Kingdom

#2 of 2 hotels in Saint Mary Bourne

Guests' Choice

Review score

Based on 418 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    9.0
    Lovely staff nice place
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    There was a little bit of dust in places but it certainly isn’t dirty

    Friendly staff

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Group
    • Classic Room
    • Stayed 1 night

    very dirty carpet in bar/restaurant and bedroom window needed cleaning.

    VEry friendly and good value

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Another lovely Butcombe Inn
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    Lovely staff, good food and quiet location. Also, it is very good value for money

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Brief but relaxing.
    • With a pet
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    All good.

    Friendly and very welcoming for my dog.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Minor irritation, some bit of tidying outside would not go amiss.

    The location was perfect for a work trip, with a bit of road biking for fun

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very friendly staff, great location very close to Bombay Sapphire Distillery.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom walls were thin so could hear other guests in their rooms

    Nice little snook areas in the bar area , airy in the restaurant , cosy bedrooms

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Overall good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Light in room around sink not working. Some signs of mould/damp in bathroom.

    Great location, nice room and the pub/restaurant also nice. Breakfast included very good.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Lots of character. Charming room. Lovely staff!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very dirty in the bar area, where we ate breakfast. Eg Thick Dust, cobwebs and a draught around the windows. No fresh milk brought to our room, as discussed at check in. Hand cream not dispensing in the bathroom. Empty? Need more shelf space in the bathroom to rest wash bags etc. Had to place them in the toilet… not hygienic.

    Staff were lovely. Very friendly and helpful. Loved the overall feel and style of the place and views. Nice fluffy towels. Nice to hand wash and hand cream in the bathroom. However, hand cream wouldn’t dispense. Generous breakfast portions.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    No where to store bags in room. Left in bathroom. Underbed storage would be good

    Comfortable beds,nice decor

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great Place To Stay and Dine
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night

    Very nice room, plentiful parking, friendly staff, and good food. Everything I needed.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great hospo
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Small buffalo in the room above me (3) tramping around all hours of the night.

    Superb location, fine Butcombe beers, and the Goram zero is a winner. Large car park for the Tentipi trailer. Very kind and helpful staff

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    A little dusty between the secondary double glazing and paintwork is a little tired in places but great for the price..

    We loved this cosy little Inn and were made to feel very welcome by the staff there. The location is lovely and picturesque. We were able to check in a little earlier on request. The bed was very comfy and a lovely shower. We do plan to visit again and hopefully have more time and better weather to enjothe lovely location.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Fantastic, great host, great location, hope to stay again for longer. Well done you X
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing and I’m a building Surveyor.

    My sincerest thanks to the Manager, a true host. I would happily stay and recommend again, with love from your Drambuie and Jack people.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Always a good welcome here. Tammy and her team are welcoming and helpful hosts.
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable room. Great staff. Excellent choice of breakfast.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    The staff & the breakfast redeemed our whole experience
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit too shabby chic… carpets in bar area dirty. Bedroom windows paint flaking

    Great staff. Great breakfast. Comfortable bed. Great shower. Very warm.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Even In a crisis, they went above and beyond
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only sad thing was we didn’t actually get to stay there! Everything was beautiful and the staff were fantastic, we would definitely return!

    Even when there is a problem, it was tended to perfectly. When we arrived there was a gas leak- no fault of their own. This was my mums birthday trip and they went above and beyond to sort it for us and we were moved to their sister hotel at their expense.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very poor, we weren't offered any cereals or fresh fruit and no toast, we weren't even offered a second coffee !! None of these things were even on the menu

    Very cosy pub, the restaurant was especially nice

    Stayed in April 2024

  • Reviewed: 12 March 2024

    9.0
    Great facilities and vegan food options
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress on the bed is slightly uncomfortable

    Really liked the complimentary organic toiletries in the room as well as the refreshments which included tea and biscuits but different brands to the usual ones found in most other places.. Shower and bathroom both clean. Staff were pleasant and friendly. The vegan breakfast was fantastic. Location also great.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    An ideal ocation to meet with friends for an overnight stay
    • Leisure trip
    • Group
    • Classic Room
    • Stayed 1 night

    Couldn't get a drink in the bar after 10.00pm even though we were staying overnight.

    A very comfortable inn and the perfect place to meet up with friends. The staff were very friendly and the quality of the breakfast was superb.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    9.0
    Really lovely stay, highly recommended! Quiet, dog friendly, EV charger, great food and hosts.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would prefer double bed not against wall as had to climb out to loo! Plugs either side of bed would have been useful. Stayed Sunday night, kitchen not open Sunday evening but staff did ring us to warn us.

    Lovely atmosphere and room. Genuinely dog friendly. Made to feel super welcome. EV charger free and worked beautifully, charged all night (Note Tesla destination charges other cars). Lovely breakfast available until 11am, comfortable bed, nice shower and very friendly service.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to comment. We had an excellent stay.

    Food was excellent. Our room comfortable and cosy. Can't fault it. Plus pet friendly so good to know for our next visit.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Very enjoyable stay
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was excellent and room comfortable

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Good stay - nice rooms and good food
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night

    Breakfast was great, room was cosy and bed was comfortable

    Stayed in February 2024

  • Reviewed: 14 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Having been told we had to go down to breakfast before 9.45 while on the signage said 7.30 till 11am, we went away to relax not to get up early for breakfast. Did not like the noise from the kitchen extracter fan did not turn off till very late.we like to sleep with a window open, and we were woken up with someone smoking outside our bedroom window.

    The bed was very comfy and very dog friendly.the manager was very helpful.she did apologise for the noise and breakfast.

    Stayed in February 2024

Showing 1 – 25

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