35 Esplanade Road, Paignton, TQ4 6BL, United Kingdom
#21 of 21 hotels in Paignton
Guests' ChoiceBased on 233 hotel reviews
4.8Cleanliness
5.7
Comfort
6.0
Location
8.2
Facilities
5.3
Staff
6.4
Value for money
6.0
Free WiFi
5.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 3, 2024
Natisha
United KingdomIt was like a low running hostel i was bitten all around my wrist by something in my sleep which has caused blisters an bite marks
the location and staff was amazing and the door lock is a great add to the room
Stayed in March 2024
Reviewed: April 3, 2024
Sarah
United KingdomDecor was very tired and dated. Wires were hanging loose in the room. Some noise coming from the other tenants but not too bothering.
The hotel was ok. We will actually stay there again maybe in the future but upgrade to a better room. However, saying that, for the price of £46.00 on Easter weekend, we couldn't complain. The decor was very outdated and the curtains were ripped but the bathroom and bedding was spotlessly clean so this is why we rate it as good. I believe that some rooms maybe rented out by the local council for longer term tenants so don't feel it is appropriate for children but do feel it is absolutely fine for somewhere to sleep on a day out in Paignton.
Stayed in March 2024
Reviewed: April 2, 2024
Poonum
United KingdomVery dated, needs modernisation badly.
Location
Stayed in March 2024
Reviewed: February 6, 2024
Terence
United KingdomNo complaints
No meal option It was a simple bed only stay - warm, comfortable clean, completely satisfactory, value for money
Stayed in February 2024
Reviewed: January 2, 2024
Gary
United KingdomThe hotel is run down needs upgrading
Location
Stayed in January 2024
Reviewed: October 31, 2023
Hackett
United KingdomBeing on top floor hot water took 15 mins to arrive,limited option for breakfast,although was ok for the price
Good location, easy access to town centre by foot
Stayed in October 2023
Reviewed: October 26, 2023
Tegan
United KingdomFalse advertisament about breakast. Was expecting a cooked one. No one really around at breakast. Cleanliness wasnt great. Pillows was covered in yellow tinted stain. Had to use scarfs to sleep on. No hot water all night, handsoap didnt work. No temperature control to room which wouldve veen handy.
Friendly welcome, carried suitcase up for us. Bed was really comfy.
Stayed in October 2023
Reviewed: October 22, 2023
Michael
United KingdomThere were no night staff so got locked out one of the nights. There is scaffolding all round the building. No facilities. No staff. Hoovers left all over the place.
We loved the location. Only one minute walk from the hotel to the pier.
Stayed in October 2023
Reviewed: October 20, 2023
Helen
United KingdomRoom needs to be a bit cleaner, especially shower area.
Ok for the price.
Stayed in September 2023
Reviewed: September 28, 2023
Faith
United KingdomWelcoming spirit
Not much varieties
Stayed in September 2023
Reviewed: September 27, 2023
Vincent
United KingdomOld dated uncomfortable room
Location WiFi
Stayed in September 2023
Reviewed: September 26, 2023
Vincent
United KingdomRun down bedrooms need updating bed uncomfortable front of house looks a mess
Location
Stayed in September 2023
Reviewed: September 25, 2023
Leon
United KingdomDirty cups n saucers old milk n coffee things behind the unit beside bed breakfast wasn't great options but ok curtains were broke and had spots of mould other then that was average par hotel
The beds were clean and the area was lovely
Stayed in September 2023
Reviewed: September 14, 2023
Dean
United KingdomThe room had no curtains the bed was uncomfortable.
Location
Stayed in August 2023
Reviewed: September 10, 2023
Roman
United KingdomThere wasn’t any shovel And nobody answered at my phone call for bring those to us
Sea
Stayed in August 2023
Reviewed: September 9, 2023
Nicky
United KingdomThe scaffolding, the fact it was like the Marie Celeste most of the time as no one was around, lack of mattress protector, pillow protector and some really vile pillows. Mohammed was really grumpy, very unhelpful and shouldn't be customer facing. The homeless people that arrived and had obviously been housed there. Generally grotty. I don't even want to mention what about the toilet brush and holder as I was nearly sick and don't want to relive it!
The position, the unexpected parking, the balcony and the bit of unexpected breakfast. Also Chesney ( sp? ) was lovely. The shower was good and the shower room had obviously just been redone as you could smell a strong smell of silicone. Customer Service on the phone or WhatsApp is good but we don't want to have to do that all the time when it needs to be staffed. We found other residents had problems and felt the same.
Stayed in September 2023
Reviewed: September 5, 2023
Paul
United KingdomWe saw only one member of staff during our stay, and that was when we checked in - even then we had to call a mobile number. The hotel decor / furnishing is old-fashioned and in need of upgrading. The breakfast was very basic but we had been forewarned of this, so it was no surprise. The room wasn't dirty, but for a lengthy stay might have been a little depressing. We were only there for one night, and were glad of the fact.
Located in a fine position on Paignton seafront. Easy to get to from the town centre.
Stayed in September 2023
Reviewed: September 3, 2023
Sean
United KingdomNo mattress protector shower didn’t drain hit and for hot water
Location
Stayed in September 2023
Reviewed: September 2, 2023
Emma
United KingdomIt looked tatty and run down..saw no staff .check in and out was so impersonal
It was clean
Stayed in September 2023
Reviewed: September 2, 2023
B
United KingdomThe heat of the room at night. Woke up sweating and had to leave the balcony door open. Couldn't turn the radiator on bathroom off. Bathroom smelt funny. Bed joints were broken.im sure once it's been updated it will be great again.
Location,
Stayed in September 2023
Reviewed: August 29, 2023
Martin
United Kingdom👍🖖
Stayed in August 2023
Reviewed: August 25, 2023
Butler
United KingdomWire cut on air conditioning, no ligjt in bathroom - wires but no light fitted , bins still full from last guest , pile of sheets on the floor so seemed the bedding had not been changed, no remote for tv in room, kettle was very dirty
Good location and had its own parking , bed was comfortable
Stayed in August 2023
Reviewed: August 22, 2023
Mcgovern
United KingdomBedroom door wouldn’t lock, broken glasses found under bed.
Easy to check in
Stayed in August 2023
Reviewed: August 10, 2023
Dewar
United KingdomUnfinished air con was making a strange noise when wind blew over the exposed hole where the pipes are coming in through wall
Good location but if the fair and music festivals on noisy
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content