Hook Near Royal Wootton Bassett, Swindon, SN4 8DZ, United Kingdom
#1 of 19 hotels in Swindon
Guests' ChoiceBased on 353 hotel reviews
8.8Cleanliness
9.3
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
9.5
Value for money
9.2
Free WiFi
8.1
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End of dialog contentReviewed: 19 May 2024
David
United KingdomFood
Stayed in May 2024
Reviewed: 14 May 2024
David
United KingdomThis place is a proper gem, everything is good, great food in the bar - home made quality meals and lots of it, real ale, nice big rooms, lovely country side location, friendly staff, five minutes from Wootton Bassett, perfect.
Stayed in May 2024
Reviewed: 13 May 2024
Grant
United KingdomExcellent service, great reasonably priced food, staff genuine, friendly and accommodating
Stayed in May 2024
Reviewed: 12 May 2024
Debbie
United KingdomFriendly helpful staff. Comfortable bed and good sized room with good parking facilities available. Convenient for Badminton horse trials weekend visit
Stayed in May 2024
Reviewed: 12 May 2024
Lynne
United KingdomBed not comfortable.
Good location.
Stayed in May 2024
Reviewed: 3 May 2024
Tim
United KingdomNothing
Lovely friendly staff, great breakfast, good location, a really nice country pub/hotel
Stayed in May 2024
Reviewed: 3 May 2024
Gloria
United KingdomNo complaints
Friendly staff,really nice room.Quite and comfortable.
Stayed in April 2024
Reviewed: 26 April 2024
Tanya
United KingdomThe staff are absolutely lovely, they made us feel at home. The food was pretty good...Mister is a funny eater and he was impressed! Location is beautiful, room was comfortable, clean. I love this place and next time we're in Swindon we'll definitely be staying again
Stayed in April 2024
Reviewed: 13 April 2024
Fiona
United KingdomGreat place to stay. Clean, modern room. The breakfast was excellent a d friendly staff
Stayed in April 2024
Reviewed: 8 April 2024
Joanne
United KingdomPut towel on rail on bathroom when I arrived and it came off the wall on one side - something or nothing but needs checking for minor details The outside could do with some TLC but the weather has been terrible recently so not really a fault at this time of year
Very picturesque location Easy to find on Sat nav - took us straight there Very nice clean room with plenty of space to dress Lovely pub/bar area Lovely dining area for breakfast Lovely function room for family celebration Parking free and in site Food spot on Service excellent Staff amazing Tea & coffee facilities in rooms and refilled upon request Hairdryer and iron and board provided in room and towels Brilliant
Stayed in April 2024
Reviewed: 8 April 2024
Christine
United KingdomThere was no one around when we checked out. I realise it is a family run concern that cannot always be manned but just a notice would be good to highlight where the key should be left.
Welcoming, clean, polite staff, spacious room, lots of parking
Stayed in March 2024
Reviewed: 8 April 2024
Barker
United KingdomVery clean.
Stayed in April 2024
Reviewed: 4 April 2024
Sandra
United KingdomNothing.
The staff were excellent couldn't do enough for us. The breakfast was the best 👌 the room was the best I've stayed in. Will definitely go back again.
Stayed in March 2024
Reviewed: 15 March 2024
Susan
United KingdomOnly problem Was the shower took far too long to heat the water!
Good stay just off of m4 nice and clean only problem Was our neighbours tv very loud until 2 am! Not the hotels fault!
Stayed in March 2024
Reviewed: 13 March 2024
Peter
BelgiumPerhaps time to do a some maintenance on the windows in room 5?
The room was comfortable and well equipped- liked the tea and coffee facilities The location of the restaurant made for easy and good quality food. The staff very professional and friendly
Stayed in March 2024
Reviewed: 6 March 2024
Paul
United KingdomGood location just outside the town and a short drive off the motorway.
Stayed in March 2024
Reviewed: 29 February 2024
Razz
United KingdomJo, the publican, was very friendly when we checked in. She gave us a better, ground floor room for my disabled grandma (I did not even have to ask). All staff in the pub were very helpful both at dinner and breakfast. The room has recently been refurbished, everything was very clean and new. Very good value for money for the 3 of us. Good food in the pub at dinner. Tasty full English breakfast, with fruit, cereals and yogurt also available.
Stayed in February 2024
Reviewed: 18 January 2024
Andrea
United KingdomNice room, friendly host and wonderful food.
Stayed in January 2024
Reviewed: 30 November 2023
John
United KingdomNothing, apart from the little shower soaps and hair soap’s weren’t available as would be normally. I think this should be addressed other than that an excellent little hotel
Staff superb
Stayed in November 2023
Reviewed: 19 November 2023
David
United KingdomAll good
Friendly staff and good choice on dinner menu
Stayed in November 2023
Reviewed: 8 November 2023
Lisa
United KingdomAmazing breakfast Very friendly host
Stayed in November 2023
Reviewed: 6 November 2023
Ann
United KingdomThe only blip was TV not working the first morning, sorted quickly
Nothing to dislike, beautiful room, great surroundings, great price, very friendly staff, win win
Stayed in November 2023
Reviewed: 30 October 2023
Anne
United KingdomFor health and safety reasons, the shower needs a non-slip mat. The light over the washbasin didn't work.
Very friendly and helpful staff. The room was large and very clean. The bed was very comfortable. The bathroom was a good size with shower cubicle larger than you usually find. The shower itself was good with plenty of water without being wasteful of water. There were enough power points which were easy to reach as they were at waist height. The breakfast was excellent and cooked to order. It was charged according to what you ate.
Stayed in October 2023
Reviewed: 29 October 2023
Sjjtheyounger
United KingdomTV could have been bigger as some distance from bed. Heating not good. Owner said he only puts heating on from 6pm to 10pm. Not adequate enough to heat room to our requirements. Hot water supply only warm and with low pressure.
Bedroom very clean and modern with good wi-fi. Our evening meal was excellent; staff very professional and knowledgeable. Parking outside entrance.
Stayed in October 2023
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