Really enjoyed our stay in this beautiful old home with lovely views and walking areas. The dining was rather expensive though and the cottage we stayed in needed an update.

Stayed in May 2024

Value for the money isn’t great, especially the food. Some staff were rude, came across stand-off ish and made us feel like we were being looked down on

Beautiful property. Reception staff and restaurant staff were lovely, massage therapist Roisin was so kind and made me feel welcome and comfortable and did an excellent job

Stayed in June 2024

Lovely facilities and food was amazing. Beautiful surroundings

Stayed in August 2023

Warm welcome, nice big room in a cottage, amazing, well-kept park.

Stayed in June 2023

Minor niggle - the spa was some distance from main building so that was a little off-putting.

Wonderful view of Snowdonia from our room, peaceful and beautiful gardens. Relaxed atmosphere with attentive staff and guests who were also appreciative of the historic location. The weather was bright and sunny so that made a genuine difference to our appreciation of the local area,

Stayed in May 2023

traditional and unspoiled. Wonderful location with magnificent views. The gardens are really interesting

Stayed in April 2023

Thought the food was a little overpriced. £30 for breakfast (even if you have tea and toast)

Stayed in April 2023

This review has been hidden because it doesn't meet our guidelines.

Not applicable

clean, lovely cottage with historical feel situated around lovely grounds and wildlife.

Stayed in March 2023

Delicious breakfast with good choice Beautiful historic house and gardens Excellent dog-friendly cottage Lovely location and walks

Stayed in February 2023

the staff were oddly uninformed about the neighbourhood - they could tell me nothing about the river cruises from Conwy (tho. actually these were not running until the day after we left), & they were out of maps of the grounds tho. the website mentions 2 walking routes through their woods [they did print off a very basic plan from their website, but they certainly should have a better one] unless you have a car, it can only really be reached by taxi - it looked as if there might be a nice walk down to Llandudno Junction/Conwy, but the staff thought one would in fact be walking mostly through housing estates obviously it was expensive (& at that price breakfast shd. ? be included), and one could not take a bar meal but had to dine (very well). I have no familiarity with such high grade hotels, but this was far more expensive than the accommodation attached to Hever House, where we stayed earlier this year. We did, though, naturally know the cost in advance, but still came for the situation/gardens

our room had an absolutely superb view down across the gardens & over Conwy castle to the Snowdonia mountains the gardens were well cared for & quite lovely, with many good places to sit the core of the property is 16th/17th century, with 3 fine period sitting rooms as one might expect at the price, the food & wine were very good

Stayed in May 2022

Spa was perfectly functional but definitely needs an update - looks like nothing had really changed in 30 years. Whilst generally a very lovely place, feel like it’s living off previous glories and the expensive room price is not justified.

Location was amazing. Gardens and local walks were lovely. We had a beautiful view from our room which was cosy and comfortable (if not a little old-fashioned/outdated) - bed was very comfortable. Spa staff were lovely and very helpful.

Stayed in February 2022

staff were clueless about wine - this is a very expensive hotel - I expected more fine dining below par

Stayed in September 2024

Signs everywhere you can't do this .don't do that .in not a nice way nearly offending.. Breakfast not good . 90%of staff looked misreble. Vibe wasn't good.

Grounds surrounding gorgeous

Stayed in June 2024

Breakfast paid £57

Cottage n view

Stayed in August 2023

The engine room was very noisy from cottage above. Cars outside were coming and going lots on noisy Gravel , i’ve been to better and much less payment

The staff were wonderful. Food ok.

Stayed in June 2023

The room was tired and so was not good value for the money we paid.

Location and food

Stayed in May 2023

Very little.. it was pretty perfect.

We had a cottage in the ground of hotel.. very comfy and warm. It was great to be able to have space to relax. Also the cottage had super comfortable bed and loads of facilities. The hotel itself was welcoming with great views, roaring fires and good food. The spa was great.. we used the pool, gym and massage.

Stayed in March 2023

The fact that it’s owned by the National Trust, the cost, the standard of food, and the attitude of staff.

It’s location

Stayed in April 2022

not applicable

location and staff

Stayed in May 2022

Nothing

Everything matched or exceeded our expectations. The staff were particularly great

Stayed in April 2022

Nothing

It was a beautiful old house set in magnificent gardens. All the staff were so helpful and attentive

Stayed in October 2021

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in May 2024