Not drink machine on every floor

Location

Stayed in May 2024

The room itself was nice spacious, but the window and some surfaces were thick with dust, and the corridor I was on was very busy and I could hear people wheeling cases most of the night

Location is amazing, for departures!

Stayed in June 2024

Bathroom is a triumph of style over function. Nowhere to hang clothes or towels, a glass door, and a very slippery surface on the bathroom and especially shower floor.

Very clean and comfortable room with all the tech and a lovely dual aspect view (this was one of the bigger rooms). Easy to access, quiet and obviously super convenient for the early morning flight.

Stayed in June 2024

Very clean, comfortable and convenient

Stayed in June 2024

Nothing

Very clean and well presented

Stayed in June 2024

Good location for airport departure.

Stayed in June 2024

The elavator was a nightmare to use!

Was super comfy!

Stayed in May 2024

Nil

The room is small but clean and at the airport. It was perfect for our needs.

Stayed in June 2024

not able to walk round bed. photo displayed shows that you can.

very comfortable bed but could only access one side as it was against the wall - not ideal for 2 elderly people. would not have booked had we known this.

Stayed in May 2024

Good value overnight stop for an early flight. Inside the airport and next to security

Stayed in June 2024

Great for early flight next morning really comfy beds

Stayed in June 2024

Very clean & comfortable

Great location for early morning flight & very late return

Stayed in May 2024

Nothing bad to say. All was good

Great location for security, literally right outside. Our room over looked the flight path so we could watch the planes coming in from Our bed. You get a discount at the restaurants in south terminal if you mention you're staying at the hotel. It was clean and comfortable. I definitely recommend this hotel.

Stayed in May 2024

Nothing

Location in Gatwick South terminal very convenient and room well equipped even though it is compact.

Stayed in June 2024

Room was small

Room was clean

Stayed in May 2024

Bathroom constantly flooded with water after shower, only drains partially. Bathroom logistics generally. Monsoon shower leaking cold water from above

Clean, comfortable. Issues were minor. Made traveling more comfortable

Stayed in June 2024

The bathroom is a wet room and the water didn’t really flow away down the drain very well after a shower, so the floor was wet for a few hours afterwards. But was dry in the morning. The room was a bit of a box and was just room enough to sleep and nothing else. But for airport purposes, that’s what it’s for I suppose!

Excellent location for a very early flight and considering the room is by the runway, it had very impressive sound proofing and I could barely hear anything.

Stayed in June 2024

No major complaints, but a few things that could be improved. 1) WiFi - when I arrived, it was so bad, that not only did it load very slowly, but it disconnected multiple times. Only later that night and in the morning it worked well. 2) Bathroom - it had everything necessary, even emergency string. What I didn't enjoy was that after I had used the shower, the whole floor remained wet the whole evening. So to use the toilet, I needed to think of a way to get to it without getting my feet wet. So I used my towel to wipe the floor. The few spots I left wet had barely dried up by morning. And that's with ventilation working 24/7. And that brings me to point no 3. 3) bathroom ventilation - everything in the room had a switch to turn it on/off. Except for bathroom ventilation. Which is fine until you go to sleep. Because I wasn't able to turn it off, I heard the buzz the whole night, which isn't perfect. 4) table and chair - this is more of a suggestion than a complaint. For someone like me, who likes to use his laptop on a table, not in my lap, it would've been nice to have like a wall mounted/foldable table and some kind of chair to sit on. The bedside table was very uncomfortable for that as it's not meant for sitting to it. I had the single bunk bed room, so maybe in other rooms it's different. With this review I'm trying to be as honest and open as I can be and I wish the hotel all the best, so hopefully these few things I mentioned can be changed/implemented/improved for the future. If not for these few inconveniences, I'd rate my stay 10/10. In any case, I'd still recommend staying here, if the price is not a problem for you!

Location, easy check-in, discounts in restaurants, friendly staff, bathroom equipped for disabled people. And overall the room was good enough for my needs.

Stayed in May 2024

Was scared the shower was going to flood the room All good though. Also was tricky to work out the buttons for lowering the blind - I worked that out in the end as well!

Easy. So close to departures. A good night's rest before flight out in the morning

Stayed in June 2024

V good for catching early flights in the morning. You just stepped out of the hotel into the departure gates

Stayed in May 2024

The bathroom was a little too compact and the raincloud shower made the rest of the bathroom very wet as there wasn’t a separate shower cubicle.

Great for a quick sleepover prior to an early flight. Contactless checkin and room settings worked well. Windowless room was fine and comfortable for a short stay. Fittings and bedding were good quality.

Stayed in June 2024

Bathroom too compact. Rainbow shower head not ideal. Floods everything but thats all.

Location was perfect for tracelling into london. Staff I met were very welcoming.

Stayed in June 2024

The location being right next to airport security was really handy.

Stayed in June 2024

The double bed was up against one wall so one person had difficulty climbing out from the inside.

It was INSIDE Gatwick airport in the south terminal so minutes from check-in by simply taking a lift downstairs. The room we chose was small without windows but it was cosy, quiet and conducive to a great nights sleep before our early morning flight. The shower was powerful (albeit a wet room) and the bathroom quite modern.. Even though the room was small it had space for our large suitcases on the floor.

Stayed in June 2024

Strange not having a window

Very conveniant

Stayed in June 2024