Everything was great

Very friendly, helpful staff. Excellent facilities for the price, which was extremely competitive

Stayed in September 2024

Shower was tricky to get to right temperature Toilet flush was an issue but reported it. This didn’t interfere with out our general feeling about the hotel and what it offers so will hopefully return

They went out of their way to provide vegan croissants Really nice continental breakfast with lots of choices Decor really nice within the hotel and room we chose Breakfast room really lovely ambiance Staff very friendly

Stayed in September 2024

Staff was very helpful when I forgot a personal item.

Stayed in September 2024

Charming room with all all required for a pleasant stay. Staff helpful and friendly. Good choice for a continental breakfast. Close to beach and restaurants in Kemptowm.

Stayed in September 2024

Bedroom small

Lovely staff

Stayed in September 2024

On the whole no complaints however felt the pillows where not the most comfortable

Lovey themed room , very friendly staff super easy check in and perfect for a short stay

Stayed in September 2024

Little tierd

Location

Stayed in September 2024

Poor TV reception and had to change room because I good not get a good signal.

The staff were amazing,. Friendly, helpful, welcoming and could not have asked for more.

Stayed in August 2024

The room we had, the door was super stiff so had to make sure it was fully shut and give it a hard push. The room itself was fine. Breakfast is a little limited but it's included in the booking so can't really complain.

Staff were brilliant. Really friendly. Couldn't do enough for you. The location is excellent. Literally 5 minutes walk from the pier and 10 mins from the lanes and shopping.

Stayed in August 2024

Room was spotless, lovely breakfast

Stayed in August 2024

Nope all good.

Loved it being a proper old fashioned but modernised British seaside hotel with extremely friendly people.

Stayed in August 2024

We stayed in the Orchid Room for our stay. Please note if you are a tall traveller (my husband is 6 foot tall), your feet will be dangling off the side of the bed, which meant for an uncomfortable stay. Our shower also didn’t heat above tepid, which was okay as it was hot, but not ideal at other times of the year.

The woman on the desk was very welcoming when we arrived and the car permit was very helpful for our stay.

Stayed in August 2024

Would be convenient to have a dedicated plug socket or extension lead to reach the tea/coffee tray. The view was the back of neighbouring buildings. A sheer/lightweight curtain (in addition to the usual heavier curtains) would add more privacy. Would advise bringing earplugs if bothered by the sound of seagulls, as they wake early. We came prepared! [Not at the property itself, but unfortunately, there was some noisy building work in progress at a neighbouring house. It finished at 4pm and started at 8am so was bearable]. Overall we had a lovely stay and none of the above would deter us from booking again in the future. Thank you for a lovely stay.

Friendly communication on booking and a warm welcome on arrival and throughout stay. All staff were helpful and courteous. Room was compact, clean and well equipped. Bed was large and comfortable (Harlequin room). Fan/AC provided in room and was effective. Bathroom was small but shower worked well, good water pressure. Shampoo (no conditioner) and shower gel provided. Tea/coffee/milk restocked promptly upon request. Breakfast was fresh, tasty and plentiful. Great location, an easy 20-minute walk from the railway station, very close to the seafront and to the main Pier (£1 entry fee), plenty of cafés, restaurants, shops, within walking distance. Would happily stay again.

Stayed in August 2024

All great! The only thing was the room was very warm so perhaps some air con?

Nicely decorated and the staff were amazing! Breakfast was good too. Thanks so much, highly recommend. Great area.

Stayed in August 2024

Parking can be a challenge but the staff help you as much as possible with this.

Beautiful property. Very clean and comfortable. Lovely breakfast. Staff extremely helpful.

Stayed in August 2024

Everything was fine. Great air con.

The staff were welcoming and friendly and gave great advice. The cocktails and lounge were great. Great air con in the rooms

Stayed in August 2024

Shower and bathroom a tad on the small side.

Very close to the seafront and shops. Comfortable bed.

Stayed in August 2024

Shower was a bit on the cold side apart from that no complaints 👌

Stayed in August 2024

Staff very friendly and helpful. Room was very clean and comfortable Paking permit available at a cost, we were lucky to find a space in the same street but this can be difficult for others so be prepared to park 3 to 4 streets away...

Stayed in August 2024

My bathroom smelt damp and took ages for hot water.

Lovely hotel

Stayed in August 2024

The only reason I can’t give a 10 is due to some of the rooms being a little dated, but still incredible value for money

The property is in a great location for the beach and central Brighton - the staff are impeccable, everyone from the receptionist to the chef and housekeeper were very friendly. We were a large hen party and they were more than happy to accommodate

Stayed in July 2024

Having time alone in a quite room with a great location for relaxing . worth going to the hotel just stay in the macaroon room way to dark

Did not have breakfast as there was no English breakfast available Location excellent Bed not that comfortable, had bad back ack for the 2 night stay Room was very dark to dark for the size and felt dirty but was clean I think due to not alot of light it looked dirty and old Very clean , friendly staff Cleaner have me belongings that I had left was ever so greatful shelf in bathroom kept falling down , one day it will smash needs replacing Shower head was dirty with lime scale , the shower would be alot powerful if you applied a new head for the shower. Thank you

Stayed in July 2024

Nothing

Great location! Nice room and breakfast

Stayed in July 2024

Thought it was a little expensive for the room .

Convenient for town only 10 minutes walk.Accomodating staff who was able to offer a later checkout as we had to get ready for our daughters graduation.

Stayed in July 2024