30 Leinster Gardens, Bayswater, Westminster Borough, London, W2 3AN, United Kingdom
#308 of 1,006 hotels in London
Guests' ChoiceBased on 7549 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.3
Staff
8.6
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 9 May 2024
Jacquie
United KingdomNothing
It was clean and comfortable and the staff were very helpful
Stayed in May 2024
Reviewed: 9 May 2024
Mariam
United StatesElevators were intermittently out of service but with at least one working at all times. But this was not at all much of an inconvenience for us because stairs were easy to access.
Beautiful hotel within walking distance of Hyde Park and several tube stations. Excellent location, and hotel staff were very helpful and friendly. Easy to access from the airport and would definitely stay here again.
Stayed in April 2024
Reviewed: 9 May 2024
Katiuscia
Italywe have been given a room on the groundfloor with a wall in front of the window....not very comfortable since our stay was for 4 nights the breakfast room is too small for all the guests and the morning you have to queue to obtain the table even if you arrive at 9 the food trays are empty...you have to ask for the refill and most of the times the food was not availble again....
Position
Stayed in May 2024
Reviewed: 9 May 2024
Sara
United StatesThe Wi-Fi did not work above floor two so I wouldn’t recommend this if you need to work while traveling.
The room size is great and the bed was so so comfy. It’s also super quiet, we slept amazingly. And the AC worked great. Housekeeping did a great job keeping the room in shape. For London the room is huge and a great value. It’s on a quiet street but still walkable!
Stayed in May 2024
Reviewed: 8 May 2024
Alkhalifah
Saudi Arabiathere was elevator was shoutdown many times and we where in the 4th floor and it weas defiicult to go up and down many times in the day
everything was good, but maybe you need to make the breakfast more options to meet your guests expectation and what their likes
Stayed in April 2024
Reviewed: 7 May 2024
Gardella
Italythe first night spent in a room in the basement
breakfast ok but it can be improved with more choices perfect location comfortable bed
Stayed in May 2024
Reviewed: 7 May 2024
Carina
RomaniaThe breakfast could be improved.
We liked the hotel, the room was very big and confortable.
Stayed in May 2024
Reviewed: 6 May 2024
Emma
United KingdomThe beds were a little uncomfortable.
Great location and lovely hotel all the staff were very friendly and accommodating.
Stayed in May 2024
Reviewed: 6 May 2024
Firstdan
United KingdomThe breakfast was very busy and seemed a bit disorganised. Perhaps don't mix the sausages with the bacon as my partner is a coeliac and therefore can not have gluten... mixing them together causes cross contamination. There was a loud humming/vibrating noise in our room which occurred every 5 minutes for a few seconds...not a big deal but kind of annoying at 3am.
The location was superb with great access to Hyde Park. The hotel was clean and tidy with plenty of staff on reception. The room was large and tidy. We requested an accessible room, which was ideal for our needs.
Stayed in May 2024
Reviewed: 5 May 2024
Bogdan
SerbiaBreakfast (too few items, too crowded, not a variety of food for a 4* hotel) Staff (not to hospitable, not very fluent English)
Location, cleanliness
Stayed in May 2024
Reviewed: 3 May 2024
Khalid
Saudi ArabiaWe found big fly in our room, scarring my wife, we spoke to the hotel, unfortunately, second day, we found again big fly in the carridor, third day again in our room, they take this issue seriously, because it is really annoying . Also, around 15 minutes walk to the nearest metro station
We can't forget Idiva smile ( senior receptionist) and her nice welcome, she gave us 3 hours check in earler , all the staff are extremely nice and cooperative, the street is very clean, nearby grocery
Stayed in May 2024
Reviewed: 3 May 2024
Mahmoud
JordanLocation, clean , bathroom
Stayed in April 2024
Reviewed: 3 May 2024
Jenny
SwedenPricy meals. Small elevators with long wait time if arriving together with other guests because no more than five could fit inside.
Location, personell, food, breakfast and service was all perfect!
Stayed in May 2024
Reviewed: 2 May 2024
Krista
FinlandThere were old information from Booking.com in my reservation: about breakfast was told that english breakfast costs extra, but it did not, which was nice. But then there also read that one 3 course dinner was included, but it did not.
Location is excellent, only 5-10 minutes from Paddington station. Also underground stations were nearby.
Stayed in April 2024
Reviewed: 1 May 2024
Afife
United StatesThe distance to the tub station. Walls were thin, able to hear upstairs and loud arguments from room near us.
The staff at reception were accommodating. The breakfast manager Lady was exceptional. Great daily room cleaning.
Stayed in May 2024
Reviewed: 1 May 2024
Abbeygail
AustraliaBreakfast was expensive.
The hotel is well situated. The foyer and dining area are aesthetically pleasing, and the staff are super helpful. The bed was comfortable and the temperature in the room was comfortable as it was throughout the hotel. Would definitely stay there again.
Stayed in April 2024
Reviewed: 28 April 2024
Zeynep
Turkeydinner menu is poor compared to 4-5 years ago. also less delicious
location, staff, room
Stayed in April 2024
Reviewed: 28 April 2024
Duncan
United KingdomNothing specific here. I did not have any food as made other plans so cannot comment.
Had an upgrade to a larger room, which although was on lower ground floor was excellently fitted out and spacious. Staff very helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Gillian
United StatesNo wash clothes available.
The breakfast was more than expected. However wished it was different each day. Daily room service.
Stayed in April 2024
Reviewed: 26 April 2024
Abbas
NetherlandsBathroom could have been cleaner.
Excellent location, near handy bus and tube lines. Walk straight into Hyde park. Staff are very kind and helpful.
Stayed in April 2024
Reviewed: 26 April 2024
Marjut
FinlandMore options on room service menu
Great walking distance from Paddington and room with space and large bed. Better room than usually in London
Stayed in April 2024
Reviewed: 26 April 2024
Matthew
United KingdomNot many lifts so when you need to go down with heavy luggage -bit of a wait.
Quiet area -you can sit outside for a cofee in quiet street
Stayed in April 2024
Reviewed: 26 April 2024
Pamela
United StatesThe location was wonderful as was the staff....I would stay here again in a heartbeat... Gave us wonderful recommendations for travel around the city.
Stayed in April 2024
Reviewed: 25 April 2024
Jennifer
United StatesThe property was not very accessible. There are steps leading to the hotel and one small elevator.
The breakfast was well done and the location was convenient.
Stayed in April 2024
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