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Reviews of Blackwell Grange Hotel 4 stars

Blackwell Grange, Darlington, DL3 8QH, United Kingdom

#5 of 12 hotels in Darlington

Guests' Choice

Review score

Based on 1139 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Couple
    • Executive Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were hardworking and friendly.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    7.0
    satisfactory
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    overall the hotel was good for a couple of nights stay. but it does eed to improve its food offering. Breakfast while a good selection, individual items were disappointing. there was only sliced white or brown bread, jams/marmalade were in small containers, coffee was out of a machine and not very good. the dinner menu lacked imagination and tried in its limited way to appeal to those who liked burgers and pizza and those who preferred something more interesting. We felt overall it could and should do better.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Good value, good location all staff very professional, attentive and helpful
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Rooms not very sound proof - VERY noisy next door , their door also banged VERY loudly everything they went in and out ( 2am until after 4am!)

    Room fine, staff very attentive and helpful , got in room early which was great

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Jacuzzi in spa on a timer so you can't activate it. Was like just sitting in a bath. Changing room for gymnastics/ pool was very old and tired looking. Also could be cleaner. My room had hairs in it around the sink and bath from...? The water didn't drain well from the shower at all so I had to have a quick shower t. Unpleasant grouting too. Dusty room furniture. Bed mattress was saggy. However, the room I moved to for the second night was much better

    Staff couldn't be more caring and helpful. Very generous buffet breakfast Very clean sauna Lots of gym facilities Nice area to walk around. Park nearby also.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    7.0
    Nice location upgrade on ya rooms double room basic
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the bathroom the toilet is position right near the door with the roll been in stupid position not to mention banging of doors all night

    The hotel is lovely location is beautiful gardens are lush bar are nice

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    We went to a funeral - & our day was not helped by having the cost of a room we had not wanted charged to my a/c
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately booking,com booked & charged me for 2 rooms instead of just 1. The hotel has contacted you as they are not charging for the room booked in error, & are hoping you can reimburse my a/c for the room we did not want.

    Comfortable accommodation & helpful staff

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Pleasant and functional hotel.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    The common complaint for most hotels, is the 'rip off' price of a glass of wine. Being charged a price for a glass of wine which would enable one to buy a bottle and a half of the same wine in a supermarket never goes down well. One can put up with most drinks prices in such a captive audience, but for some reason, wine prices applied are insulting. Sitting in the bar area on the Friday evening, a number of our party had to go and get a jacket or jumper etc. as it was uncomfortably cold.

    I was quite satisfied with our room and more than happy with the staff, who were friendly and efficient. The room was large enough for our needs, with the usual facilities, TV, tea/coffee making facilities, hair drier, iron/ironing board. Bathroom , again, well appointed with shower over bath, and shampoo. bodywash/handwash. The toilet was very close to the wall making it seem a little cramped. The meals were good but not outstanding. Our evening meal (six people) was rated very good x1, reasonably good x4 and 'wrong choice' x1. The young man serving us, named Ben, was excellent, being friendly, polite, efficient and patient. He was all this and more the following afternoon and evening while we attended a wedding function. Breakfast, offered a good choice of hot and cold food, including English breakfast items, plus continental meats/cheese, cereals and pastries. The quality, again, was good but not outstanding. The catering manageress, who told us she hailed from the West of Ireland, was also, very friendly and efficient.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Overall a very pleasant
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The only down side was the steak we had was very rubbery which put us off eating the whole thing.

    Dinner was well prepared and presented

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much not to like,could do with a lick of paint

    The leasure Centre was great ,bar was good and plenty of choice, reception staff very pleasant as all staff were

    Stayed in August 2024

  • Reviewed: 3 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy, can hear lots of noise from above and corridor

    Nice rooms and facilities.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    9.0
    Good venue and location.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Slow service in restaurant.

    Convenient location.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Superb
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bedroom was too hot

    Location was lovely

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Stylish and comfortable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Arrived to late to make full use of facilities

    Surprisingly upmarket for such low price. Secure locked car park for motorcycle

    Stayed in July 2024

  • Reviewed: 27 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from wedding guests returning to their rooms and a small child screaming in the corridor during the night

    Breakfast good - would be better to have more than one coffee machine to avoid queue and a larger selection of fresh fruit

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Great setting

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As there was a wedding the waiting times were not good. Didn't seem to be enough staff to cope

    Location was excellent for what we wanted

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Fine. Met our expectations
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Friendly helpful staff. Nice location.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Great hotel just on the outskirts of town.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights

    Only a minor quibble but there were no power sockets or USB ports by the bed. This meant I had to leave the phone on the other side of the room over night to change.

    The staff were very friendly and helpful. The food in the restaurant and at breakfast was very good. There is plenty of parking. Room was on the first floor and it was quiet even when there were big parties going on down stairs.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Basic room £130, overpriced!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not great, bacon served folded and over cooked, sausages swimming in grease. No water provided at breakfast either. Over £6.00 for a Madri (beer) very expensive!

    Location good, free parking.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    The hotel is situated in peaceful countryside
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No map of the hotel to show it has two wings It's very easy to get lost (I did) if you happen to enter the building in any door other than the main entrance

    The position of the hotel in peaceful countryside Breakfast was very good! Beds were comfortable and rooms were clean

    Stayed in May 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Leisure facilities were tired.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Stayed there a few times close to town staff nice
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff are lovely

    Location

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Ok stay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    The kettle which came room was not clean. I had request to be changed. The heater did not work at all. Again had to insist to get a handy heater which was not providing sufficient heat. Hotel restaurant dinner was not good. I am vegetarian and I was made to keep on changing my order since the restaurant would not have the dish which I ordered from the menu.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    A lovely base for our weekend away but disappointed that the price with booking.com was a lot more, even with discount,
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower didn’t work well

    Character, location was good. Friendly staff. Food was good. Clean.

    Stayed in March 2024

Showing 1 – 25

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