Hilarious 2nd day breakfast order screwups from one of the staff in contrast to the excellent first day service

Great location. Loved being above a classic British pub. Complimentary pint. Walkable to Victoria and Albert museum and Hyde park

Stayed in June 2024

The staff. Only one person was professional. The AC was broken and dripped water on the room desk.

Location. The food. The room.

Stayed in May 2024

Noise from traffic

Breakfast Included and minutes walk from underground.

Stayed in May 2024

The location of the property is excellent - right opposite Earls Court Station which is a perfect station as a traveller as has easy access to Heathrow and also has lift access to all platforms. Despite being in such a busy location the rooms are quiet and extremely comfortable. I absolutely loved the fact that the theme of blackbirds is consistent throughout the hotel - with my room having pictures of blackbirds and even a blackbird tile in the shower. The attention to detail in the room decoration is amazing. Love that each room is given a name rather than a number. A great breakfast is included and it starts early which is convenient whether you are travelling for work or leisure.

Stayed in June 2024

The property was so clean and comfortable! The staff was amazing and the food was delicious!

Stayed in June 2024

We did not like the silly big green box at the foot of the bed. Since this TV no longer works why not remove it and replace it with a chest of drawers. The chandelier and the walls above 6 feet and the ceiling need a good dusting.

We liked the location especially how close the underground station was. The housekeeper did an excellent job every day.

Stayed in May 2024

All works well

Perfect location, great staff

Stayed in June 2024

Access is via the pub.

Very nice soundproof & comfortable bedrooms.

Stayed in May 2024

The bed was comfy, the bathroom was spotless there could of been a few more bog rolls lol. But I will definitely stay there again .

Stayed in May 2024

Great location. Exceptional staff. Room clean and comfortable

Stayed in May 2024

The staff in the pub could have been a bit nicer, but that's all. Staff for check-in and during breakfast was very nice, so maybe we just had bad luck the night we had dinner there (the pub was packed, so maybe that's also why).

Cozy room (we even got an upgrade!), clean and quiet considering how great the location was. Super close to the tube station, bus stop in front of the hotel. The neighbourhood is great, you can have a stroll around Chelsea and Kensington Palace is within walking distance or a short bus ride away. Amazing breakfast (small buffet plus you can order one item from the menu, I got the English breakfast every day and it was great). Welcome drink in the pub and discount on the food.

Stayed in May 2024

We enjoyed our stay, the amazing breakfast, and would definitely stay again!

Stayed in May 2024

Coffee machine would not work properly.

Lovely room, comfy bed and great food.

Stayed in May 2024

Lovely room, very well set out. Felt calm. tasty breakfast vert attentive staff

Stayed in April 2024

Great location for Olympia. Great breakfast. Very friendly staff....

Stayed in April 2024

The room was very small but very lovely and many amenities

We wanted a nostalgic hotel, and this was it

Stayed in April 2024

Only complaint was the bed was a bit hard but otherwise everything was wonderful.

Wonderful pub and gorgeous rooms! Perfect location.

Stayed in April 2024

Beautiful comfortable cosy room with everything you need. Fabulous breakfast and great location. Friendly staff. Loved our stay perfect.

Stayed in April 2024

A wee bit expensive,but it was London and breakfast was included, so not a dislike just a comment.

Location, room, staff and food all perfect.

Stayed in April 2024

... except one, who was almost impolite.

Small but very comfy and clean room. Good bed. Nice pub at the ground level (which we could not hear at all from our room at the second floor). Little noise from the street. All the staff members we've met were very kind and helpful ...

Stayed in April 2024

The bussing station was a bit noisy near the breakfast area

Good breakfast. Really attentive and accommodating staff. Friendly bar and restaurant. Nicely decorated hotel

Stayed in April 2024

Location, decor and comfortable bed.

Stayed in February 2024

You could not ask for a better location. There are only a few rooms but that is what we liked about it. You could come and go as you pleased and the room was very comfortable. The staff was excellent and the food in the restaurant was very good.

Stayed in March 2024

Floorboards in the rooms creak quite a bit. Can be an issue if you're a light sleeper, and the room upstairs is occupied.

Great location, next to the tube, great staff, beautiful room, comfy bed, very clean room. Nice decor too.

Stayed in March 2024