Billesley, Alcester, Stratford-upon-Avon, B49 6NF, United Kingdom
#12 of 24 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 1734 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.8
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 6 May 2024
Amanda
SwitzerlandWe were rushed through dinner. We also were never asked how we wanted our steaks cooked and they were overcooked which was a shame because it would’ve been a delicious dish.
A beautiful old hotel in stunning Gardens. It had a nice spa and restaurant.
Stayed in May 2024
Reviewed: 5 May 2024
Christopher
United KingdomNothing.
Nice place, good breakfast. Clean and good bathroom
Stayed in April 2024
Reviewed: 30 April 2024
Sukhvir
United KingdomNothing
Secluded and well maintained
Stayed in April 2024
Reviewed: 27 April 2024
John
United KingdomNothing
Lovely old building in a beautiful location. Excellent dinner and breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Alan
United KingdomNothing
Location
Stayed in April 2024
Reviewed: 24 April 2024
Lyndon
CyprusLocation
Stayed in March 2024
Reviewed: 12 April 2024
Tanya
United KingdomThe background music from breakfast to bedtime was the same Jazz, should have had a mix of smooth music, beautiful hotel but had evening meals out because of it. Also the table salt was rock salt with a spoon, not my preferred use of salt, it’s like eating egg shell with your breakfast.
Beautiful setting, very central for attractions, staff were lovely.
Stayed in April 2024
Reviewed: 11 April 2024
Natasha
United KingdomThe food was average. I really thought It would be much better considering the quality of the hotel. We only ate at the hotel one evening and we would have eaten there both nights had the food of been better. The spa got my booking wrong so I couldn’t have the treatment I’d booked.
Stayed in April 2024
Reviewed: 8 April 2024
Clive
United KingdomUnfortunately the bed gave my wife backache.
Both very good .Sunday lunch was enjoyed by everyone in the family. Also staff were great, thank you.
Stayed in April 2024
Reviewed: 6 April 2024
Stephen
United KingdomThe food was disappointing. Standard of restaurant has gone downhill and breakfast a little disappointing for the standard of hotel. No bread rolls with Continental, sausages poor quality, no option to order poached eggs or omelette. OK but not standard expected for this level of hotel.
Lovely hotel and luxury environment
Stayed in April 2024
Reviewed: 2 April 2024
Caroline
IrelandToo many steps to room and no lift to bring suitcase upstairs Breakfast was limited
Location and style
Stayed in April 2024
Reviewed: 2 April 2024
Kate
United KingdomThe service was poor. No one asked if we were ok or wanted anything. The roast lunch wasn’t great lamb was very fatty and chewy. Our wine arrived after our starters. Reception they kept blaming the clocks going forward one hour as to why our room wasn’t ready and why we didn’t have any robes for the spa. All the staff need to go on a training course to understand how to speak to guests and ensure they are happy and then the hotel would be far better
Comfy bedrooms and lovely breakfast
Stayed in April 2024
Reviewed: 2 April 2024
June
United KingdomThe interconnecting rooms. I could hear the people next door. As I’m sure they could hear me.
The property is such a grand place. I loved the history the decor and the grounds.
Stayed in April 2024
Reviewed: 2 April 2024
Janet
United KingdomThe restaurant menu was quite limited and does not seem to have changed for a while. Not sure if you can but to be honest it might be better to order off the bar menu in the restaurant.
Room was a great size, bed was super comfy and breakfast was well cooked and good portions. The bar food menu was also quite reasonable
Stayed in March 2024
Reviewed: 2 April 2024
Nve70
United KingdomI requested a12-1pm check in which Booking.com acknowledged was ok by the hotel via an email. When we got to the hotel, they had no idea of this and claimed it was nothing to do with them although my email clearly stated that the Billesley hotel themselves had confirmed early check was ok. We then wasted almost an hour waiting for the room which was frustrating. Also the Spa facilities are a bit limited and there is no jacuzzi which is very surprising for a `Spa' hotel. The steam room is tiny and was not working well and there was not much heat/steam in there at all. Also at night time, when turning from the main road which goes into the Billesley manor, given how dark it is , there was no sign on the main road which is a bit dangerous as you have to slow right down to find the turning. Would be good to have a lit sign so customers can see when to turn.
Lovely Traditional hotel with comfy and cosy clean rooms. Outside grounds also immaculate. Breakfast and service was very good.
Stayed in April 2024
Reviewed: 30 March 2024
Sarah
United KingdomDidn't eat in the bar because all the tables were low and unsuitable for eating at.
Breakfast was amazing. Swimming pool great.
Stayed in March 2024
Reviewed: 30 March 2024
Leena
United KingdomNothing in particular, no complimentary slippers to use for in the room or for the spa
The facilities available, the location, the breakfast spread all the staff were friendly and helpful
Stayed in March 2024
Reviewed: 29 March 2024
Margaret
United KingdomNothing
Lovely building
Stayed in March 2024
Reviewed: 28 March 2024
Plamen
BulgariaBear in mind that the barn rooms are not located in the main building, where the restaurant, bar, reception, and spa are located, but in short, walking distance. During the winter, the rooms can get a bit cold, but the staff was very kind to provide us with an extra heater. The dinner was good, but not worth the money.
The staff was very kind. Very picturesque venue with beautiful interior. Beautiful library with original Shakespeare work. Cosy restaurant and well decorated spacious rooms. Nice spa facilities pool(cold water), sauna, and steam room. Stratford-upon-Avon is a short drive from the hotel.
Stayed in March 2024
Reviewed: 28 March 2024
Michael
United KingdomNo cheese at breakfast or options to order eggs
Staff were very helpful
Stayed in February 2024
Reviewed: 28 March 2024
Beverley
United KingdomThe restaurant food was expensive for what it was. However breakfast was good value
The staff were really friendly and went out of their way to be helpful and welcoming.
Stayed in March 2024
Reviewed: 25 March 2024
Paul
United KingdomSmall hotel and dinning area and bar space reflected this. Breakfast on a time booking basis and had to wait 15 minutes following booking time. Ran out of chilled breakfast yogurts, no porridge options and hot drinks as table service not on tap will a bit of wait for them.
Breakfast was ok not exceptional as was published. Fairly standard buffet. Food cooked well, scrambled eggs a bit runny. Reception and Bar staff polite and professional. Bar prices as expected food prices better that have paid before.
Stayed in March 2024
Reviewed: 20 March 2024
Rosalind
United KingdomPool area was very busy so difficult to get a seat or swim properly in the pool. I don’t mind children but as there were lots of families and some stayed in the pool during the “adult only” time there was limited opportunity for a proper swim or quiet time to relax by the pool
Bar staff and dinner staff very funny and accommodating
Stayed in March 2024
Reviewed: 20 March 2024
Melanie
United KingdomThe pool was a little cold. The door to our room was a little difficult to close.
Dinner was great & plenty of choice for breakfast. Swimming pool was good and sauna & steam were lovely. The room was a perfect size and great views from our room.
Stayed in March 2024
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