Whilst our room had a sea view from one window the view from the other window was restricted due to a metal staircase

Excellent location, staff very friendly, food really nice

Stayed in May 2024

Location view terrace

Stayed in May 2024

Anar on reception was so friendly and helpful. The bus stop was very conveniently located. Enjoyed our Breakfasts. Lovely long weekend 70th birthday treat.

Stayed in May 2024

all good

everything

Stayed in May 2024

Couldn’t fault service and hotel ethos

Staff very welcoming and hard working. Position and view from hotel amazingly. Restaurant food great and good value for high quality food, including full breakfast cooked to order each morning . Would stay again.

Stayed in May 2024

Some of the mattresses not the best

Fabulous location and sea views . I loved the morning prayers 8.45 every morning

Stayed in May 2024

Bathroom very dated and shower was a trickle Continental breakfast including coffee very average Blind to balcony broken so couldn’t open Noisy guests next door vaping on the balcony in the evening

The terrace and stunning location and the walk down to the beach Cooked breakfast excellent

Stayed in May 2024

The rooms were not soundproof. Noisy guests in the room above. Luckily they quietened down at 11pm.

The location and the food was very good.

Stayed in May 2024

Outstanding hotel in a stunning location serviced by friendly staff. Thank you all for making this such a wonderful stay.

Stayed in April 2024

Leaving

Outstanding hotel with great views over the bay staff very helpful particularly Anas on reception.hotel immaculate great breakfast. Bus stops right outside with frequent service to st auxin St hellier. Would highly recommend. We will be back. Punching well above its weight. Fantastic sun terrace to enjoy afternoon cocktails or watch sunset . Breakfast very good with helpful staff. Most tables point towards views over the nicest Bay on island

Stayed in May 2024

The atmosphere and staff

The hotel staff were exceptional, Rose, Amat, Quinten went above and beyond. The breakfast staff and the cleaning staff could not be more helpful and friendly. The views were spectacular and the location was the best. I walked passed many other hotels and was glad we chose Biarritz. Can’t wait to return.

Stayed in May 2024

Room not as requested (been twice before so knew which one to ask for), the personal touch has gone post management change from Duncan (first name terms) to the new person (not seen, not mentioned, no idea who they are). Become a little faceless in that respect, no better than a chain unfortunately. We arrived early and usually do, Duncan welcomed us in the past and has held our bags for a few hours, even took them to the room. New management system is to offer earlier check in a price, no thanks, although the bags were held in a room Reduction in the staff to approx 50% of previous, I'll take the personal touch over scrimping to make more profit any day.

The view, it's so clean and the staff are brilliant. Good bus routes outside the hotel or up on the main road (no 15) so you don't really need a taxi to and fro the airport. The food was fantastic, breakfast and evening meals tried.

Stayed in May 2024

The rooms were very very dated, and the mattresses were almost like sleeping in a hammock. Feedback about the mattresses was provided to the staff on checkout who mentioned they’re being replaced next year, although judging by the other reviews here, I suspect that’s been the case for a while. Given how much you pay for the room, it’s a shame the positives are offset by a very worn out bed and very dated rooms.

The location was great and were friendly. There is a bus stop directly at the front of the hotel, or another just up that road. There is also easy access to the beach and plenty of other bars and restaurants nearby.

Stayed in May 2024

Great space and good location

Stayed in May 2024

Mattress needs changing, decor a little dated.

Location, views, close to bars and restaurants, pleasant, helpful staff.

Stayed in May 2024

My daughter and I stayed in a twin bedroom - the mattresses wasn’t great

Fab place

Stayed in May 2024

Met our needs.

Very helpful and friendly staff, our room was large and comfortable. Only 400m from a bus stop where you can get a bus to the aitport.

Stayed in April 2024

It wouldn't be the best positioned if you're aim was a lot of travelling around the island by bus. But so perfect for everything else.

Lovely hotel. Beautiful room. Large carpark. Lovely staff. Lovely restaurant but also good other food options nearby. Great beach a short walk away.

Stayed in April 2024

I stayed for 2 nights but unfortunately had a few issues first night no hot water in shower. also could not get to sleep due to next door room extractor fan running even though room was not occupied.2nd night light went off in bathroom.

the location of the hotel and lovely views from the restaurant and walk out patio area. the friendly staff.I would give this hotel a much higher score if i had not had the problems below. I would stay here again .

Stayed in April 2024

Breakfast was freshly cooked and delicious. Room was well appointed and had a fabulous view of tge Bay. Staff were very friendly and hotel was spotless

Stayed in April 2024

Breakfast was great, but a printed menu with all the options would be helpful.

The staff made my day, especially the receptionist Anas. Very friendly and helpful.

Stayed in April 2024

Complimentary drinks and snacks in the room are of very poor quality.

Cleanliness, comfort, view, staff

Stayed in March 2024

Hotel quite dated and the food was basic. Could do with usb sockets in rooms. Got an upgraded room as the electrics kept tripping in my room.

Beautiful location with great views across ths bay. Staff were amazing. Moses and nina both provided an amazing and friendly service around the bar/ restruant area, and the receptionist was also awesome.

Stayed in April 2024

Nothing at all

The staff were excellent (polite, welcoming and helpful). All physical aspects of the hotel, were exemplary

Stayed in April 2024