Beds v uncomfortable

The views , location . The terrace and sun loungers. Clean. Friendly staff

Stayed in May 2024

Nothing

Best location . Staff excellent. Enjoyed the morning devotions

Stayed in May 2024

N/A

Excellent staff who were most welcome and charming. The rooms were to excellent standard and value for money for what you get is spot on. Would certainly stay again.

Stayed in May 2024

Breakfast service was slow. This was related to the staff - I found myself constantly asking if I could actually order my breakfast. Good selection of foods though. Parking was also problematic - if you come later in the day you will struggle to find a parking spot. It may be more beneficial for the hotel to have marked bays so more cars can fit in, to avoid those spacious parkers!!

Lovely location on the beautiful St Brelade Bay! Easy access to the bay, and along shop fronts. Also really liked that they had access to balcony overlooking the bay. Staff were friendly. Facilities were good - slightly outdated, but fully functional. Would happily stay again.

Stayed in May 2024

Nothing

Location & the team

Stayed in May 2024

N/a

The location and the design features

Stayed in May 2024

While dinner was good, the options were limited and we found there were better options within walking distance. Our room was a bit outdated and the bed is extremely soft. If that is your jam - great, we unfortunately woke up with back and neck pain and we're in our mid-late 30s. With the space available it would have been great to have a mini fridge available and the tv in the bedroom instead of the "entry room" but overall the room had everything it needed. Shower could have used more water pressure.

Location is absolutely superb, staff is very friendly and accommodating. Breakfast options are great and freshly cooked. Dinner was good. The room was very spacious and clean. Bathroom had shower gel, shampoo and soap available. Lovely soft towels.

Stayed in May 2024

We had a problem with the breakfast on our second morning but all got sorted quickly.

The hotel was lovely staff very good and location excellent with stunning views. Rooms very clean

Stayed in May 2024

Shower pressure was low but that's comparing it with our shower at home. A written menu would be helpful for what options are available for the cooked breakfast.

Beautiful location right on the bay. Excellent staff on reception and serving in restaurant, polite and helpful. House keeping good. Lovely breakfast each morning with plenty of choice and a good choice of evening meals. Very prompt service in restaurant.

Stayed in May 2024

Wish we could have stayed longer.

The staff are exceptional. So friendly and kind. Nothing was ever too much trouble. The food was hot and delicious. The location is beautiful and easily accessible by bus. The room was spacious, clean and well equipped.

Stayed in May 2024

Fantastic breakfast and location

Stayed in May 2024

No bar. No air con. No parasol on personal terrace. No Marmite at breakfast. Small car park. Slow, sometimes, to take breakfast order.

Lovely room with a beautiful sea view Nicely cooked food, especially the scrambled egg. Comfortable bed. Access to the lovely sandy beach. Helpful, friendly staff, when approached.

Stayed in May 2024

Whilst our room had a sea view from one window the view from the other window was restricted due to a metal staircase

Excellent location, staff very friendly, food really nice

Stayed in May 2024

Location view terrace

Stayed in May 2024

Anar on reception was so friendly and helpful. The bus stop was very conveniently located. Enjoyed our Breakfasts. Lovely long weekend 70th birthday treat.

Stayed in May 2024

all good

everything

Stayed in May 2024

Couldn’t fault service and hotel ethos

Staff very welcoming and hard working. Position and view from hotel amazingly. Restaurant food great and good value for high quality food, including full breakfast cooked to order each morning . Would stay again.

Stayed in May 2024

Some of the mattresses not the best

Fabulous location and sea views . I loved the morning prayers 8.45 every morning

Stayed in May 2024

Bathroom very dated and shower was a trickle Continental breakfast including coffee very average Blind to balcony broken so couldn’t open Noisy guests next door vaping on the balcony in the evening

The terrace and stunning location and the walk down to the beach Cooked breakfast excellent

Stayed in May 2024

The rooms were not soundproof. Noisy guests in the room above. Luckily they quietened down at 11pm.

The location and the food was very good.

Stayed in May 2024

Outstanding hotel in a stunning location serviced by friendly staff. Thank you all for making this such a wonderful stay.

Stayed in April 2024

Leaving

Outstanding hotel with great views over the bay staff very helpful particularly Anas on reception.hotel immaculate great breakfast. Bus stops right outside with frequent service to st auxin St hellier. Would highly recommend. We will be back. Punching well above its weight. Fantastic sun terrace to enjoy afternoon cocktails or watch sunset . Breakfast very good with helpful staff. Most tables point towards views over the nicest Bay on island

Stayed in May 2024

The atmosphere and staff

The hotel staff were exceptional, Rose, Amat, Quinten went above and beyond. The breakfast staff and the cleaning staff could not be more helpful and friendly. The views were spectacular and the location was the best. I walked passed many other hotels and was glad we chose Biarritz. Can’t wait to return.

Stayed in May 2024

Room not as requested (been twice before so knew which one to ask for), the personal touch has gone post management change from Duncan (first name terms) to the new person (not seen, not mentioned, no idea who they are). Become a little faceless in that respect, no better than a chain unfortunately. We arrived early and usually do, Duncan welcomed us in the past and has held our bags for a few hours, even took them to the room. New management system is to offer earlier check in a price, no thanks, although the bags were held in a room Reduction in the staff to approx 50% of previous, I'll take the personal touch over scrimping to make more profit any day.

The view, it's so clean and the staff are brilliant. Good bus routes outside the hotel or up on the main road (no 15) so you don't really need a taxi to and fro the airport. The food was fantastic, breakfast and evening meals tried.

Stayed in May 2024