My room was very dated . A bedside lamp or switch next to the bed to switch off the light should be available . Expensive for the standard of room

Car parking available . Staff on reception were very friendly. The bed was confortable

Stayed in June 2024

Nothing

Good proximity to cafés and restaurants

Stayed in June 2024

Clean comfy staff nice

Stayed in June 2024

Air-conditioning (however understand this is an expensive outlay for a small hotel) nothing else, all good.

Lovely hotel located in a lovely part of Bristol. Parking is a real nightmare in the area, so I was grateful I arrived early (10:30am) and found a space at the rear of the hotel. I booked two rooms. One for my wife and I and the other for my two sons. We were in the area to attend a wedding. The Hotel was unable to provide an early check in, however this was expected and caused no issues. Check is was good and very friendly. Still dont know why the Covid screen gets in between guests and reception dialogue but I suppose this is the world we live in. When we checked into our rooms in the main building (there appears to to two) we stayed on the second and top floor which was assessable via stairs only from what I could see. We all could do with a bit of exercise so the incresed heart rate was good for the soul. Room was small however OK for a one night stay. A fan in the room was welcome as there is no air-conditioning. Breakfast was good quality English breakfast with poached eggs (always a challenge for the unskilled!) I was more than happy with the quality of the breakfast and so too was the family. Overall A great experience and if in the area again, we would return.

Stayed in June 2024

Was really looking forward to breakfast, and having paid 170 for a night I didn’t expect to have raw sausages, in sat for a while waiting for the waitress to come over the clear the table etc but they didn’t so I took it to them. They apologised but didn’t offer fresh/or refund on breakfast so that was quite bad customer service

The property is in a lovely spot in Clifton, nice staff, comfortable stay

Stayed in June 2024

Parking has to be paid for as extra

Great location

Stayed in May 2024

Good location. This is my fourth visit to this hotel.

Stayed in June 2024

Nothing

Lovely building and very good efficient staff

Stayed in June 2024

Shower over the bath, would rather have a shower but saying that the shower was very powerful

Lovely clean hotel with very comfortable room

Stayed in June 2024

Clean, helpful staff,lovely breakfast

Stayed in June 2024

Nothing. Biscuits in the room to go with the hot drinks would have been a nice touch.

Friendly, very helpful staff. Comfortable bed. Nice quiet, dark room and slept well.

Stayed in June 2024

A little bit dated and rough around the edges but this did not bother us as it was clean and in great location.

Great location, easy to walk everywhere. Very comfortable bed, great shower and everything was clean. Little mini fridge in bedroom, hairdryer, kettle etc. Super friendly and helpful staff.

Stayed in June 2024

It was a bit noisy as my room was by an entrance door

Great location, nice light room, clean, comfy bed

Stayed in June 2024

Very good location, fresh and well maintained

Stayed in June 2024

My main complaint is that you could do with buying better jam - that stuff’s rubbish!

It was a pair of beautiful buildings in a very elegant location.

Stayed in June 2024

Bed wasn't perfect. A bit slopy on the sides. Kept sliding sideways.

Location perfect. Pleasant staff.

Stayed in June 2024

We do not have satnav, finding the hotel was a problem. Google map was not easy to work out . A call to the hotel itself was not much help either , eventually found the hotel but its signage was partly obscured by low hanging branches of a tree . We also had to duck under the branch to and from the hotel. We do realise it is a conservation area but the tree really does need cutting back a little. When booking the room it would have been helpful to know that the room was on the top floor and up several flights of stairs. Table service for breakfast was nice but we would have liked to choose from a menu, instead we had to ask what was on offer and its contents.

welcoming staff, car parking facility, clean and comfortable, beautiful dining room, lovely old building with character. The large tear off map pages of Bristol such a help and a great idea. Lovely staff only too happy to book our taxi for us. Happy and helpful housekeeping person . We really liked having 2 types of electric fans in our room. Our stay was peaceful and pleasant and beautifully situated for Clifton area which we really enjoyed.

Stayed in June 2024

Dangerous staircase at top. My partner would have fallen backwards had I not been there behind her . Breakfast was let down by poor service. She was grumpy and quite evidently very keen to end her shift. I had to knock on the kitchen door where they were both manically washing up, in order to get a second cup of coffee

Comfortable and homely, in a grand setting

Stayed in June 2024

Location, staff, and nice accommodation

Stayed in May 2024

As listing building, no lift, with very steep stairs to the second floor. Although the hotel accepts dogs, it is not ideal for dogs as access to the room was difficult with a small pet. Would not recommend it if you are bringing pets. Parking is small and not guaranteed, and you are asked to leave your car all day rather than driving in and out.

Location in Clifton Village is good. The hotel is a listing building, wi the plenty on character and well serviced.

Stayed in June 2024

Atmosphere of faded glory. A magnificent building which obviously takes a lot to keep it updated. Curtains weren't black out and corridors a little noisy for those who were in bed early.

Great location. Comfy beds. Helpful staff.

Stayed in May 2024

We didn’t stay in the main building we were next door in their sister building which was a little disappointing as we were not informed of this at time of booking, so if it had of been raining it would not have been pleasant having to walk next door for breakfast which was a little disappointing regarding the choices: eg: no cereals, limited toast, no Honey, Very very limited choices. But what we did have was ok, average.

The Hotel has a lovely location very convenient for getting into the City Centre on the local buses & a lovely walk through the green to Clifton Village. Very good location.

Stayed in June 2024

Great location, beautiful building.

Stayed in June 2024

Bed was rather hard

Great location. Good hotel for the price

Stayed in May 2024