Clarence Parade, Southsea, Portsmouth, PO5 3LJ, United Kingdom
#13 of 27 hotels in Portsmouth
Guests' ChoiceBased on 2102 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
8.1
Staff
9.0
Value for money
7.8
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Moira
AustraliaWe asked for a room upgrade as the room was a bit small & ended up in a spacious, lovely room
I loved this hotel, the history & everything. Well positioned with a bus service to Portsmouth Historic Docks.
Stayed in May 2024
Reviewed: June 5, 2024
Clive
United KingdomSomewhat tired.
Good car parking and grand building. Convenient for ferry port.
Stayed in June 2024
Reviewed: June 4, 2024
Janina
United Kingdomroom showing age
Staff, bar, terrace, breakfast, location, view, reception areas
Stayed in June 2024
Reviewed: June 3, 2024
Caroline
United KingdomThe breakfast could have been hotter
it's a place we like visiting We like the location and it's relaxing
Stayed in June 2024
Reviewed: June 3, 2024
Swaby
United KingdomLift out of service
Great location and rece.ption staff excellent. We were guests at a wedding on 1st June. Event Manager and staff staff were great.
Stayed in June 2024
Reviewed: June 2, 2024
Julie
United KingdomDecor a bit tired
Great location, clean and tidy. Decor a bit tired but I loved the old feel of the hotel
Stayed in May 2024
Reviewed: June 1, 2024
Sue
United KingdomNo complaints
Stylish
Stayed in June 2024
Reviewed: May 31, 2024
Jessica
United Kingdomhard bed
nicely decorated and pleasant atmosphere
Stayed in May 2024
Reviewed: May 31, 2024
Ceris
United KingdomStandard double room was very small for 2 people. Bed was small. Cocktails expensive!
Fantastic location and fabulous views from the room. Staff in the restaurant and bar were very welcoming and friendly. Beautiful old historical character hotel. Grand entrance lobby area.
Stayed in May 2024
Reviewed: May 31, 2024
Cameron
AustraliaThe room did get quite hot overnight even with our window open. The bed itself was comfortable, however the pillows were very lumpy and need replacing.
Our hotel booking was last minute. The hotel was great with a lot of history. Value for money. Very clean rooms and friendly staff. Free car parking and about a 20 minute walk to the main part of town. Great cafes close by - recommend the South-east Coffee for breakfast. It was fantastic.
Stayed in May 2024
Reviewed: May 29, 2024
Peter
United KingdomThe room we were allocated was not up to the usual standard room 100 There was a function on at the hotel and the music vibrated through the room until the function finished . But otherwise all was good We have two more bookings sept and October as the hotel is handy for the Brittany ferry to spain
Great location , friendly staff who all welcomed our cockerpoo with open arms Parking was good
Stayed in May 2024
Reviewed: May 29, 2024
Nicola
United KingdomRoom was very basic
Lovely building very well maintained and clean
Stayed in May 2024
Reviewed: May 28, 2024
Andy
United KingdomRoom not clean, room dated and had to get replacement linen as were dirty
Stunning building and location
Stayed in May 2024
Reviewed: May 27, 2024
Marshalla
United KingdomCocktails were a bit hit and miss
Very helpful, friendly and professional staff Beautiful clean room Lovely atmosphere in the hotel
Stayed in May 2024
Reviewed: May 27, 2024
Philip
AustraliaNo sign on obsolete hair dryer in bathroom which didn’t work. Ended up calling for another one, not realising there was one in wardrobe. Reception unmanned at times.
Large comfortable room with ocean view room. Good breakfast in comfortable dining room. Old world charm.
Stayed in May 2024
Reviewed: May 26, 2024
Nicola
AustraliaThere was no air conditioning.. which didn’t bother us as we just opened the window and the nights in May were still cool . If it was a heatwave in UK the room would have been very uncomfortable.
Old world hotel with lots of charm . Nice full English breakfast and lovely beer garden at the back .
Stayed in May 2024
Reviewed: May 23, 2024
Simon
United KingdomRoom Temperature - the room was extremely hot when we arrived late afternoon, with the curtains open and the sun blazing in. Despite opening the window a maximum (small) amount, the room remained more than 30 degC throughout the night and it was impossible to sleep despite the use of the electric fan provided. Suggest curtains are kept closed on south-facing rooms until guests check in. Electronic Charging - there were no USB charging points in the room despite our being in the IT age. At least one of the double 13A sockets adjacent to the desk could have been modified to have a USB charging port.
Food - Breakfast and evening meals were very good. Staff - Everyone was friendly and helpful
Stayed in May 2024
Reviewed: May 23, 2024
Chris
United KingdomWhen i asked about EV charging as they have a charger was told it was just for the directors. Shame really as it is the punters who pay the bills.
Very close to the sea front. Historic dockyard was about 40 minutes walk. Staff were very friendly, the hotel had a very nice feel. The hotel was very close to some nice restaurants. Breakfast was very good.
Stayed in April 2024
Reviewed: May 20, 2024
Samantha
United KingdomThe room was a bit scruffy but the bed was comfortable and the view was great 😊
Lovely staff and excellent breakfast
Stayed in May 2024
Reviewed: May 19, 2024
Sheryl
United States of AmericaI think we had the worse room and it was not cheap. Stuffy with three blocked out windows at the end of the hall. The inn is pretty far from the water so I can’t understand how many rooms can have a seaside view
Historic inn Very elegant
Stayed in May 2024
Reviewed: May 14, 2024
Ann
United KingdomThe only issue was the hot water tap broke, resulting in hot water going everywhere in the bathroom.
The location is excellent. Staff were helpful, and the hotel was beautiful
Stayed in May 2024
Reviewed: May 11, 2024
Lynda
United KingdomTired bathroom and ridiculous wardrobe
Location, clean , easy car parking and good value for money
Stayed in May 2024
Reviewed: May 6, 2024
Mark
AustraliaNothing
Central location with easy walking distance to points on interest in Plymouth. Easy parking on site, great restaurant
Stayed in May 2024
Reviewed: May 6, 2024
Janet
United KingdomUncomfortable bed, hard pillows, not much room to get round bottom of bed and wall which had TV on.
Good location, great decor, water available to refill bottle on each floor, free parking.
Stayed in May 2024
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