Cleator, Cleator, CA23 3DT, United Kingdom
#5 of 6 hotels in Cleator
Guests' ChoiceBased on 952 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
7.4
Staff
8.8
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 1 June 2024
David
United KingdomVery outdated needs alot of work to bring it up to a good standard, very run down in certain places and needs a good paint up and lot of plumbing work. And some ceilings needing repairs, but it's a grade to build which is up for sale, I hope some one buys it and turns it back to its formal Glory, as I feel the company has let it get run down The gardens in diyer needs of a good prune and grass cutting. not the staff thought o,
Very good location, fantastic listed grade 2 building with history. Staff was polite and food was good. Good open space for kids.
Stayed in June 2024
Reviewed: 30 May 2024
Christopher
United KingdomMeals were very average - would not recommend.
Stayed in May 2024
Reviewed: 30 May 2024
Neil
United Kingdomlocation - a bit further out from lakes than anticipated but very close to St bees so well worth a visit
room - large and spacious with really comfy beds
Stayed in May 2024
Reviewed: 27 May 2024
Gordon
United KingdomGOING THERE FOR SOMETHING ELSE
THE HOTEL WAS JUST SOMEWHERE TO SLEEP I WAS VISITING MY BROTHERS GRAVE.
Stayed in March 2024
Reviewed: 22 May 2024
Irene
United KingdomThe old adage applies, don't judge a book by its cover. The building is very "tired" & could do with money spending on it, but as a Grade 2 listed building this would make it exceedingly expensive. But if you look past the cosmetics it is a very nice, reasonably priced hotel.
The staff were friendly & helpful. The bedroom were large, clean & comfortable. The food was excellent. Plenty of room for the dog, who was allowed in all areas.
Stayed in May 2024
Reviewed: 20 May 2024
Stephen
United KingdomRoom was badly set out. TV on a side wall so couldn’t really be used. Dirty and old carpet. Paintwork peeling etc just all a bit tired.
Location and price fine. Good breakfast. Pleasant staff.
Stayed in May 2024
Reviewed: 20 May 2024
Ellie's
United KingdomBit run down. Road noise.
Staff very helpful and friendly
Stayed in May 2024
Reviewed: 19 May 2024
Chloe
United KingdomUncomfortable bed , dirty , run down , very noisy from bar area
Good staff , very helpful , evening meal was ok , breakfast wasn’t great
Stayed in May 2024
Reviewed: 15 May 2024
Philippa
United KingdomThe staff make up for the dodgy water taps (we still got a fab jacuzzi bath going!) and wilting decor with their charm and care.
What a beautiful old building. Lots of character and if someone can buy it and spend money to return it to its glorious past, it’ll be knock out again.
Stayed in May 2024
Reviewed: 14 May 2024
Ed
United KingdomBreakfast finishes at 9:30 on a Sunday. Could be later....
Location, weather , grounds all good
Stayed in May 2024
Reviewed: 8 May 2024
Claire
United KingdomLovely hotel, staff are fantastic, comfortable bed and a great breakfast.
Stayed in May 2024
Reviewed: 6 May 2024
Clare
United KingdomThe outside needed some attention and the shower had small traces of mould.
Lovely old residence
Stayed in May 2024
Reviewed: 29 April 2024
Jackie
United KingdomThe place has lots of potential but seems to be a bit run down. It looks like money hadn’t been spent on its upkeep for quite some time.
The staff were friendly and the food was good. The hotel was clean and comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
John
United KingdomPoor shower
Excellent breakfast and great friendly staff, perfect location and very homely
Stayed in April 2024
Reviewed: 22 April 2024
Stephanie
United KingdomReally fabulous food
Stayed in April 2024
Reviewed: 22 April 2024
Elizabeth
United KingdomNo vegetarian options on the main menu for dinner, so I had to get the soup
Very pretty, staff were very polite, room had everything I needed
Stayed in April 2024
Reviewed: 20 April 2024
John
United KingdomMenu
Better food options
Stayed in March 2024
Reviewed: 17 April 2024
Steve
United KingdomThe Wi-Fi isn't great. Couldn't get any in my room.
Friendly Booking in.
Stayed in April 2024
Reviewed: 29 March 2024
Gary
United KingdomLovely clean room with a massive bed both bath n shower room looked onto garden which dog enjoyed walking in staff very friendly lovely breakfast staff would bring our dog a sausage every morning for his breakfast.
Stayed in March 2024
Reviewed: 28 March 2024
Dona
United KingdomThe authentic country style
Stayed in March 2024
Reviewed: 27 March 2024
Alan
United KingdomEvening meal finished at 8pm and friends arriving late had to go elsewhere for food on arrival
Fantastic location, beautiful architecture and very helpful staff
Stayed in March 2024
Reviewed: 25 March 2024
Karen
United KingdomThe building, although clean , was tired looking , and some of the bedroom furniture looked the same way . ( I stayed in room 5 ) The window in my bedroom didn't close firmly ( although I'll admit that this gave the advantage of me being woken by birdsong ......never a bad thing !!) and the curtains wouldn't close fully . Bathroom taps could do with being replaced too .
The staff were extremely good , friendly without being intrusive, and very helpful . Nothing was too much trouble . There was an efficient and relaxed atmosphere. The food was also very good. Tasty and freshly cooked , and value for money . I couldn't fault the cleanliness especially for what looks like an old building.
Stayed in March 2024
Reviewed: 25 March 2024
Janet
United KingdomSome of the bed linen was torn Signage to overflow car park poor so we didn’t see it when returning in the dark
We had a room with a door directly into the garden - would be absolutely lovely in the summer.
Stayed in March 2024
Reviewed: 16 March 2024
Shirley
United KingdomThe shower was neither use nor ornament and the water temperature was cold. Thankfully there was a bath.
Nice and clean. Very quiet of a night time. Lovely and warm-not at all stingy with the heating. Had the option of a bath or shower
Stayed in March 2024
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