Being in a room overlooking the underground station

Friendliness of reception staff, especially Patrick. Liked the kitchenette ....great idea. Great shower.

Stayed in June 2024

We stayed at this hotel for 2 nights as we were seeing Taylor Swift at Wembley for the Eras Tour, the location was perfect only took us 25 minutes in an Uber to get to Wembley stadium. The room was very nice, had a decent bathroom area, mini fridge for us to keep bottled water in as it was really warm and we also had a balcony area. The beds were very comfortable and we also had air conditioning which come in handy

Stayed in June 2024

Not as many facilities as we’d hope, the TV casting didn’t seem to work either

Reasonable price and close to the train station

Stayed in June 2024

Had no windows for fresh air and we was un the basement level so would be nice to have neutral light and air flow

The size if the room

Stayed in June 2024

1) For me shower pan was cracked and rather than replacing looks like they tried patching up, and it would flex and sag in spots pooling water. But at least the pan wasn't slippery 2) Shower head holder would flop. No real way to tighten these, probably just a replacement? 3) I found bed a little firm. 4) No water filter in a common area to fill a water bottle other than from jug at breakfast as the tap water is shocking- but I hear that's a London wide problem?

1) Right across the road from Northfields Underground, making it an easy commute around or when arriving from LHR on the tube. 2) Despite mine being damaged (see what I didn't like) this has an actual shower rather than those shower/bath-tub combos. 3) Staff were courteous and willing and ready to fix any concerns raised with them. Thanks Salomon(?) and colleagues. 4) Breakfast was enough to keep me going. To be fair I've had worse offerings from some airline domestic lounges. 5) They offer complimentary baggage holding service. 6) Room amenities including box of tissues (not all hotels still do this). Perfectly needed when arriving into London with a head cold for the ages. 7) Room was clean. No evidence of lingering corners of furniture that housekeeping had missed dusting for who knows how long. 8) Relatively close to restaurants. I found myself going to the Kebab shop a couple of doors down.

Stayed in June 2024

They should check for their towels. In case there are stains that cannot be fully washed, it would be better that such towels are not given to guests.

Location was amazing. Just across the underground stop. Close but not to close to the Heathrow Airport. Brakefast was nice and tasty. Staff is very friendly and willing to help and listen the feedback.

Stayed in June 2024

Friendly staff, near a Underground station and a bus stop

Stayed in June 2024

The train noise is the only thing.

Great location

Stayed in June 2024

The trains would pass all night and some soundproofing could have helped

The best thing about the property is its proximity to the station as well as the bus stop. They are less than 1 minute away and made the stay very convenient

Stayed in June 2024

Initial impression wasn’t the best with worn carpets in hallways. Train noise too some adjusting to.

Lovely bathroom and comfortable beds. Could be clearer that plates and cutlery for kitchenette are available request. Perfect location for the underground.

Stayed in June 2024

Extremely noisy. Room right next to the train track, plus constant banging of doors outside the room.

The room was large and clean - nice bathroom.

Stayed in June 2024

Nothing

Friendly helpful staff- exceptional and need to be praised thank you. Clean and well maintained

Stayed in April 2024

no tv remote, no tea spoons at check-in, room had not been checked properly by cleaning team

The staff was very welcoming and friendly, make you feel special. It's rare in London! They adressed reported issues promptly. It was clean ans comfortable.

Stayed in June 2024

Our stay at the Best Western Northfields Ealing Hotel was wonderful. The hotel is conveniently located right opposite the tube station, making it easy to get around. The room was very clean, spacious, and had a small kitchenette, which was very useful. The area around the hotel feels homey, quiet, and safe. There are nearby grocery stores, coffee shops, and a laundry, adding to the appeal. We felt it was a great value for the money and wished we could have stayed longer. We would love to stay here again the next time we visit. Highly recommend!

Stayed in May 2024

Nice decor and comfortable bed.

Stayed in May 2024

No complaints

Amazing location for LHR. Very close to Northfields tube station. Hotel had good size, clean rooms. The hotel staff were accommodating with a special mention for Sandeep on reception who was extremely helpful. Local restaurants and cafes were plentiful

Stayed in June 2024

Nothing to mention

Clean, professional customer friendly spacious

Stayed in June 2024

Couple of bits of debris on the floor (boiled sweet and some popcorn), but other than that the room was very clean. More TV channels available next time perhaps?

Location, price and friendliness of staff

Stayed in May 2024

Room 11 , window blind too small for window, sun shining through at 5 am

Staff very good , especially Sandeep SIngh, very helpful

Stayed in May 2024

The room in the lower basement had overhead window, however it could not be opened; alternative - AC (good when it is hot!).

Really BIG room, lots of space. The coffee machine gave up, only got Americano coffee; black tea always a good option. Hotel really just across the tube station. Public parking lot close by.

Stayed in May 2024

The first impression was not great because the carpets in the hallways and the room were badly stained. I also didn't appreciate that absolutely everything was an upsell. Website said some rooms in the size I had booked had fridges. When I inquired at check in, I was told I would have to upgrade to a larger room. My biggest pet peeve is that on the one day I asked for my room to be made up, it wasn't done until after 5pm. I spent all afternoon trying to stay away to let them get the work done since the room is tiny but really would have liked to have had a nap after a full morning of touring about.

Super close to an underground station, cafes and markets. Bathroom was very clean and the shower was a good size. AC kept the room comfortable. Staff at the front desk was welcoming and accommodating.

Stayed in May 2024

Shower operations not straightforward, bathroom is tiny.

Helpful staff, proximity to the tube & ease of travelling from Heathrow (but there are no lifts at Northfields station). Decent breakfast. Comfortable bed. It's not flash but it's located near lovely parks, great selection of restaurants & handy supermarkets. The book exchange at the station is a welcome bonus the community library is also worth a visit. The presence of a microwave and second sink was gold ( but there's no cutlery or crockery).

Stayed in May 2024

Poor maintenance. AC filters need cleaning. They are a mat of dust with little air moving. Shower temp adjustment broken. Aren't these checked, reported, and fixed?

Kitchenette (fridge, microwave) was useful but zero cutlery Top floor room quiet

Stayed in May 2024

The room is not soundproof

Clean, good space and new facilities

Stayed in May 2024