Nothing

Nicely designed very comfortable spacious rooms lovely pool bars and restaurant

Stayed in June 2024

Breakfast extremely good

Stayed in June 2024

All good

Very stylish and welcoming reception, lovely staff and tasty food.

Stayed in June 2024

Lady showing people to their tables at breakfast was being a bit abrupt with people. But the breakfast was good. Room next to me man was very loud speaking. Luckily he went back out when I was trying to relax. When you are in the bath. There is nothing at the height you are at to wash with maybe move the body/shower gel lower. I had to keep standing up

Easy location. Bath on the room rather than shower. Much cleaner than my previous stay.

Stayed in June 2024

Poor WiFi. Tiny room with instant coffee (I am Canadian and not used to UK hotel room sizes and disgusting coffee). Indifferent food.

Good location for my needs. Lovely staff.

Stayed in June 2024

Only one thing really in the room between the door and bedroom area where there is no carpet was really slippery on many occasions we slipped and was very concerned we would end up with injuries

Staff greeted us like old friends, which were really warm and helpful The room was lovely and spacious The use of the pool was a big plus too

Stayed in June 2024

Cannot fault anything

Beautiful surroundings and hotel

Stayed in June 2024

The floor around the swimming pool was dirty. Especially the female changing area. Broken lockers, ants in the locker and floor of changing area dirty. The floor needs a good scrub with bleach

The reception and bar area were lovely and the rooms comfy.

Stayed in May 2024

Upgraded room was quite basic.

Loved all the wood panelling in the restaurant.

Stayed in May 2024

Loungers around the pool, and pool not as clean as I would like.

Last minute getaway in Suffolk, hotel is in a good location not far from most things, The food is amazing can't fault it one bit, not the cheapest but well worth the money, all the staff are very friendly and helpful spa facilities were good a little dated but still ok.. they definitely need to update there loungers around the pool alot were very tatty and some broken. And the pool wasn't the cleanest at the bottom. Our room was clean and fresh nice bathroom, bed was very comfortable we had a good night's sleep there, we didn't have a fridge in our room which isn't great think that's a basic in a hotel room.. all in all it's a nice hotel just need to update the spa side and pool are a bit.

Stayed in June 2024

Very comfortable room

Stayed in June 2024

The overflow car park needs a tidy, its obviously a dumping ground for damaged items.

room tired and would benefit from a deep clean. the table and chairs were worn and probably need replacing. Out of the 5 days in the hotel the sauna was only available for 2 of those days. The rooms would benefit from a fridge and hooks in the bathroom for towels, bath robes etc. the set menu in the restaurant was fine if limited for those staying several nights.

Stayed in June 2024

Shame sauna was not working

I liked separate building with terrace.

Stayed in June 2024

Nothing

A beautiful building in a lovely setting. Breakfast was excellent!

Stayed in June 2024

The beds were uncomfortable and moved every time you sat on it ,the bath was very hard to get into as it was a fixed unit ,the tap was very stiff 8

The swimming pool facility

Stayed in June 2024

The pool was incredible

Stayed in June 2024

The pool really needs cleaning and steam room

I loved the location and decor at reception staff was friendly

Stayed in June 2024

Size of the bathroom, and the size of the wash basin in particular. Needs shelving in bathroom for items like razor and shaving gel, toothbrush and toothpaste.

Breakfast excellent plenty of choice. Staff very friendly and helpful.

Stayed in June 2024

The room and facilities are clean enough but not spotless. There were things we could have complained about if we were fussy. The bathroom fan was very noisy. The water pressure isn't great and there waa limescale around the shower heads It took a long time to be noticed at the restaurant, they seemed a little understaffed. The towels at the pool could be bigger The room numbering system is a little confusing. It's not perfect but it is fantastic value for money.

We've been to thia hotel before and love how much you get for the money. We ate in the restaurant both nights and had amazing meals. There is a great selection for vegans which is rare, and will be recommending to my friend who can't have gluten. The pool and spa bath are lovely. The superior room was nice and had a good view of a wooded area. The mattress was really comfortable and I had an excellent sleep. The toiletries and towels provided were good.

Stayed in June 2024

No play area in the garden.

Large garden, the pool and jacuzzi. Beds were comfy too.

Stayed in May 2024

Nothing

Nice location good food

Stayed in March 2024

Some of the furniture in the room was a little frayed and aged. It didn’t really bother me.

Good breakfast choices and a comfortable quiet room despite the proximity to town. I didn’t use the wellness facilities but still thought it good value for money.

Stayed in May 2024

No negatives.

Warm comfortable and friendly. Fantastic breakfast as always.

Stayed in May 2024

resturant food was really good standard staff polite and responsive accomodation was very quiet, clean and comfortable

Stayed in May 2024