69 Belford Road, Edinburgh, EH4 3DG, United Kingdom
#169 of 170 hotels in Edinburgh
Guests' ChoiceBased on 10218 hotel reviews
5.3Cleanliness
5.8
Comfort
5.9
Location
7.1
Facilities
5.6
Staff
6.9
Value for money
5.9
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 26, 2024
Dora
United KingdomOld furniture, the door was difficult to close, old bath tube, not very comfortable bed, but the worst thing was the price considering the service and comfort offered
Location
Stayed in May 2024
Reviewed: May 26, 2024
Kevin
United KingdomTired, didn’t feel clean, really smokey about entrance. Room lighting not all working and some items of furniture damaged and needing replaced.
Location
Stayed in May 2024
Reviewed: May 26, 2024
Ryan
IrelandThe hotel is in really bad condition - I have never stayed in a place like this, where there is a smell of damp everywhere, signs of mould/age showing in the walls and carpets, and our room didn't even have a window (but it was the only one available for us). No wifi unless you pay an additional fee, and the room is not serviced each day unless you request and pay extra. I think the dampness in the room made us both sick, as we stayed there 4 nights and felt unwell throughout. We shouldn't have spent 4 nights there.
Staff are kind, showers were nice, you can also store your luggage the day of checking out! One of the cheaper hotels in Edinburgh for sure, but you can see why. Fine for a ONE night stay on a budget.
Stayed in May 2024
Reviewed: May 25, 2024
James
United KingdomBritannia hotels tend to be cheaper than other comparable hotels, there is a reason for this. The building itself is run-down and in need of a lick of paint (this has been the case with every Britannia hotel I have stayed at.) Electric lights failed on second night I was there (credit where it’s due this was identified to have been caused by a broken master switch and was fixed very quickly.) I also noticed some sort of water leak or buildup of damp in the carpet by the window (this was on the morning I left the hotel & continued my journey.)
Food was decent enough. Facilities reasonable and bed comfortable. Reasonable location, Haymarket train station is a 10-15 minute walk away
Stayed in May 2024
Reviewed: May 25, 2024
Kitti
United KingdomRoom is basically a hole in the basement, no reception or internet,
Cheap room
Stayed in April 2024
Reviewed: May 25, 2024
Holly
United KingdomNo frills. Good place to stay if on a budget
Stayed in May 2024
Reviewed: May 24, 2024
Deborah
AustraliaOverpriced for the age of the amenities, no free wifi, 6pm check in staff were unhelpful and rude
The location
Stayed in May 2024
Reviewed: May 23, 2024
Antony
United KingdomNo comments
satisfactory
Stayed in May 2024
Reviewed: May 23, 2024
Christopher
United KingdomDown at heel hotel. Obviously has lacked any investment for many years and looking extremely tired. Dining hall for breakfast was a windowless, soul less place. Breakfast was ok except fried eggs just left under heat lamps so they'd gone rock hard. Room was tatty.
Nothing
Stayed in May 2024
Reviewed: May 22, 2024
Carlos
United KingdomHaving seen that this hotel was recently criticised on local newspapers, I decide to share my experience as well. The staff was very unhelpful. I wasn't able to access my assigned room – one floor below the reception – as there was a problem with its card-operated door lock. It took me half an hour moving up and down with my luggage repeatedly to address the issue. The female receptionist refused to come down with me to check but unreasonably claimed that "the card must work" on the basis of it being shown on their system as "activated". They appeared to have never thought that it could be due to technical fault of an individual door lock. It is not rocket science. Their card-operated door locks are a very tricky type – it requires "swift" insertion and removal at a certain angle in order to unlock. I used to live in an apartment with exactly the same type of lock, which was a nightmare. Most hotels you can find in the UK and across Europe don't use such type of lock. It is possible that this hotel is using it for the sake of saving money or simply resistant to changes. The other issues were that the (1) hot water supply in my room was unstable and I wasn't able to shower on the first night of stay (2) bathroom was mouldy (3) Wi-Fi access in the room required a premium for each device to connect, which wasn't mentioned in their advertisement.
The room assigned to me was a double room. It was large enough for movement and storage.
Stayed in April 2024
Reviewed: May 20, 2024
Rosemary
United KingdomThe room smelt, the bed was not very comfy. The towel rail was broken and there was no bat mat
Location
Stayed in May 2024
Reviewed: May 19, 2024
Sophie
United KingdomRoom very basic, had to pay for car parking after already paying for the stay - not heard of this before in any other hotel. Bed not very comfortable and the bathroom has multiple holes in the walls.
Good location, not to far to walk into the centre of Edinburgh, near by to the village of Dean.
Stayed in May 2024
Reviewed: May 19, 2024
Ronald
United States of AmericaThey didn’t have enough bath towels, had to dry off with hand towels. Bed was not comfortable. No soap in room. Problem with toilet.
They had a nice breakfast spread.
Stayed in May 2024
Reviewed: May 19, 2024
Julio
SwedenSmall rooms. Machinery noise
Waterfall nearby area
Stayed in May 2024
Reviewed: May 17, 2024
Rahulnegi369
IndiaI was given a room in basement without lift access, though I'd luggage with me. Directions or signage to the rooms are non existent/shoddy. Bathroom sink too small.
Heater was provided
Stayed in May 2024
Reviewed: May 15, 2024
Mandy
United KingdomNot what you expect from a well known chain of hotels
Clean but basic
Stayed in February 2024
Reviewed: May 13, 2024
Petr
Czech RepublicMattress very uncomfortable, all towel racks in bathroom broken or missing, hold toilet handle while flushing for count of 10 or wouldn't work, broken bathroom fan
Location, location and value for money
Stayed in May 2024
Reviewed: May 13, 2024
Hrushikesh
IndiaHotel services were not good. Room cleaning was not done also breakfast was too expensive
Stayed in May 2024
Reviewed: May 13, 2024
Kay
United KingdomPaying for parking.
Location is fantastic for city centre commuting.
Stayed in April 2024
Reviewed: May 13, 2024
Louise
DenmarkThe room wasn’t clean. There was hair in the bathroom from previous guests and the hygiene bucket wasn’t emptied on arrival. We had four nights at the hotel and thought cleaning would come by the next morning. This wasn’t the case - and they didn’t come by at any point.
Good location and friendly staff at the reception.
Stayed in May 2024
Reviewed: May 11, 2024
Daniel
FranceNot that clean.
The recepcionist was really polite.
Stayed in May 2024
Reviewed: May 11, 2024
Michelle
IrelandWhen we arrived have booked a triple room for 3 of us check in was 4pm we checked in when to the room and 2 beds was in the room went down to be told no other triple rooms wer available and staff tried to sort it ended in a family room sharing a double bed needless to say it wasn't ideal but just got on with it as to find somewhere else was gonna be hassle staff and facilities are good I would recommend it but maybe double check Ur rooms beforehand.
Hotel was near enough to the city centre hotel had a nice walk along side it and around the area was nice
Stayed in May 2024
Reviewed: May 11, 2024
Margaret
United States of AmericaTold at check in that I would not be getting daily housekeeping which was not disclosed when I booked it.
Location
Stayed in May 2024
Reviewed: May 10, 2024
Paul
United KingdomAccess to WiFi
No WiFi 😔
Stayed in May 2024
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