69 Belford Road, Edinburgh, EH4 3DG, United Kingdom
#169 of 170 hotels in Edinburgh
Guests' ChoiceBased on 10224 hotel reviews
5.3Cleanliness
5.8
Comfort
5.9
Location
7.1
Facilities
5.6
Staff
6.9
Value for money
5.9
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Yann
Switzerlandroom really noisy, bad isolation between rooms, wc not really clean. No remote for the tv, bedside lamp wasn't working. Hallway full of garnitures ( drawer bed. chairs ) not really pro
nice breakfast, fresh coffee would be definitively a plus
Stayed in March 2024
Reviewed: March 25, 2024
Daniel
United KingdomThe window didnt have any curtains so was very bright in the morning.
Got a window in our windowless room
Stayed in March 2024
Reviewed: March 23, 2024
Susan
United KingdomRadiator not working
Riverside location, big room, quiet
Stayed in March 2024
Reviewed: March 21, 2024
Susan
United KingdomRadiator didn’t work
At the river Very quiet at night
Stayed in March 2024
Reviewed: March 14, 2024
Sophie
United KingdomThere was marks on the desk that looked liked it hadn’t been wiped down properly Doesn’t feel very welcoming Bed uncomfortable
Stayed in March 2024
Reviewed: March 10, 2024
Andrew
United KingdomThe hotel itself was very tired and could do with a full refurb, the bathroom was small and the tap was broken a little could make it work but awkward, the bath itself was very useable but the side panel was broken and overall the passage to the room did not feel clean and tidy, however for value it was excellent.
Room was clean and tidy, the bed was comfy enough and the location was perfect for what I was looking for, parking while you had to pay was very reasonable at £7.50 for 24 hrs and could use before and after your stay had finished.
Stayed in March 2024
Reviewed: March 9, 2024
Elke
GermanyBasement room no window
Stayed in March 2024
Reviewed: March 9, 2024
Sarah
United KingdomThe room was very basic, and the bathroom could do with a makeover, but for the price, everything was fine. I thought the hotel itself was a little dated. Nothing a bit of decoration would fix, but overall, it was a good 2 night stay. We didn't try any of the food or bar as we went out, but it all looked great. The location was good for the transport links so we could stay just outside the centre.
The beds were comfortable the room was clean and the staff were lovely, very friendly. The reception area was well maintained.
Stayed in March 2024
Reviewed: March 7, 2024
Jain
United KingdomLess facilities.
Location
Stayed in March 2024
Reviewed: March 6, 2024
Alex
United KingdomWhen I checked in and gave my details the staff did not explain to me the arrangements for the parking (you have to pay a ticket fee for parking up to 24 hours). I only avoided getting a fine, by observing another customer use a ticket machine inside the hotel itself. When I then asked about this the receptionist was defensive and blamed me for not having mentioned my car despite me giving her the registration number earlier. I picked up a - we don't care about you vibe! The hotel did not serve any meals that evening. When I asked at reception for directions to takeaways, the staff member said she did not know where any were.
The bed was comfortable, the shower was big, and the breakfast was good. The hotel was in a quiet location and the shops at Haymarket were close by.
Stayed in February 2024
Reviewed: March 5, 2024
Paul
United KingdomWindow didn't shut causing room to be freezing even with heaters on. Had to leave shower on for at least 10 minutes before it was a bearable temperature (scalding hot before left for 10 mins). 'double' bed was two singles pushed together and they kept moving apart. No bin in room. No plug for bath. Lack of toilet roll. Dirty towels. Walls were damp and horrible. Lifts were filthy with rubbish in all weekend. Only saw one cleaner and that was on the Sunday (stayed for 3 nights) One switch on left side of bed as uou look at it didnt even work
TV channels. Friendly staff letting us check in early. And storage for luggage
Stayed in March 2024
Reviewed: March 3, 2024
Avrelianvs1
United KingdomThe housekeeping forgot to clean the bathroom and there was a pair of socks left under the bed, dust all over the place and mouldy window frame. Instead of three beds as per the reservation or a double and a single for three guests we were greeted by two beds, problem solved by the reception.
The room was quiet.
Stayed in March 2024
Reviewed: March 3, 2024
Akila
United KingdomHeating didn’t work , it was very cold and we couldn’t have proper sleep
Location
Stayed in March 2024
Reviewed: March 1, 2024
Byron
United KingdomCleanliness issues in the hallways and lifts, dust and litter on the floors all weekend without it being hoovered up, more attention to detail is needed even the left luggage room has a weird smell of vomit
Location is not too bad for haymarket area
Stayed in February 2024
Reviewed: February 29, 2024
Helena
United KingdomFriday night was spent listening to a couple arguing slamming and banging doors all night. No staff intervened.
Location was excellent if you don't mind a little walk.
Stayed in February 2024
Reviewed: February 28, 2024
Matt
United KingdomCold Dirty inside & out Staff were the worst I’ve seen in 25 years of hospitality
Not much
Stayed in February 2024
Reviewed: February 26, 2024
Tim
United KingdomMost uncomfortable mattress in existence, no additional pillows available from reception, window didn't shut properly so noise from the wear in the river outside was constant. Luggage storage room was left open and unattended when returning to check in.
Stayed in February 2024
Reviewed: February 26, 2024
Colin
United KingdomCould do with a proper clean
The staff where good
Stayed in February 2024
Reviewed: February 25, 2024
Calvin
United KingdomOutdated
Location
Stayed in February 2024
Reviewed: February 22, 2024
Arlene
United KingdomThe fact that the information on website didn’t match what was actually on offer. There was a restaurant but not open in the evening for a meal same for the bar where I was hoping to enjoy a nice meal then relax in the bar for a drink after a long day of enjoyable sightseeing. I then had to go out and find somewhere to eat. Bed for me was hard and very uncomfortable. I was going to say when checking out about how disappointing the hotel was but the two receptionist were having a conversation I said I was checking out they said “ put card in the slot” not even interested in how my stay was.
Room was quiet and the location was good. Staff seemed pleasant.
Stayed in February 2024
Reviewed: February 20, 2024
Elizabeth
United KingdomArguments nxt too us
View
Stayed in February 2024
Reviewed: February 19, 2024
Tom
United KingdomStaff was really friendly
Good location
Stayed in December 2023
Reviewed: February 19, 2024
Paul
United KingdomBed was like sleeping on a brick
Room was nice enough
Stayed in February 2024
Reviewed: February 19, 2024
Harrison
United KingdomShower didn't work and no plug for the bath . Room just was nasty
Stayed in February 2024
Reviewed: February 17, 2024
Eleanor
United KingdomAsked for towels to be changed they forgot I was there for 4 nights and no one checked the room I asked for stuff at reception and the handed me more tea ect
Quite
Stayed in February 2024
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