The bathroom in our room looked like it hadn't been cleaned.

Nice location, close to city center and has access to the water of leith walking trail.

Stayed in June 2024

A room with no window was not ideal, not sure how that's allowed to be honest. I would've liked some extra pillows in addition to the two already on the bed.

Bed was comfortable, the bathroom amenities were unexpected but welcomed.

Stayed in June 2024

Bed and pillows very hard very little sleep as not comfortable at all. Welcome area run down

Location was ok

Stayed in June 2024

Cleanness, facilities, the whole building is dates, there's not ac or fans and the rooms get extremely hot, no room service at all. The staff that checked us in was very cold

Location

Stayed in June 2024

Seemed disorganised. Asked for early check-in after flight from Australia but wasn't available. At check-in time, only one of our room types was available with others not being ready at 4pm. Cleanliness was doubtful as there was black hair visible on the bathroom floor

The beds were comfortable. Maintenance was quickly dealt with.

Stayed in June 2024

Cleanliness was not very good,tv tiny and it does not connect to most channels so bit waste of time. The bathroom sink took forever to drain there was green build around fixtures in bathroom that came off easily with piece of tissue plus a big blob of someone behind the tap. Only 1 pillow on bed.

Nice size room,water at back,quiet.

Stayed in May 2024

Property smells a bit damp. Hips of used towels where all over the corridors while we were locating our room.

Could not find any cheaper than this. My room was Ok

Stayed in June 2024

Room was in the basement down a long corridor. The lift from the ground floor wasn't working. There was no mobile reception or wifi in the room. You could pay for wifi but the wifi signal looked very weak. There was free wifi in the bar/ reception area.

Location

Stayed in May 2024

Unfortunately the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault course. The spring in the doors need to be lengthened as the bang shut!!!

It was clean

Stayed in May 2024

They don’t include breakfast with the price anymore

It wasn’t far from city centre

Stayed in May 2024

Room had no natural light

Room and bathroom was clean

Stayed in May 2024

Dated in all ways requires full refurbishment, staff require training or changing and for £149 per night room only is rip off

Location was ok and had parking ( to be paid for! )

Stayed in May 2024

A bit noisey

Good location

Stayed in April 2024

Hectic & understaffed check-in. Reception staff under pressure covering a busy bar also. The ladies were lovely, knowledgeable & as efficient as they were able to be. Internet, both free & paid premium was non existent so unable to work whilst there. I knew it was the cheapest option & I s’pose you get what you pay for - internal room with no windows, no daily cleans or restock (Bank Holiday?), but having to beg, borrow & steal milk sachets, tea bags & toilet roll for your 2nd day/night…. Ultimately the hotel is tired & under pressure, as are clearly the staff. Obviously there is a huge influx of overseas tourists, coach parties etc who offer a never ending (& never to return) revenue stream, but I would like to think that their experience in unfamiliar surroundings should be better. Anyway, it is what it is.

Location was good. 20mins walk to Edinburgh Centre.

Stayed in May 2024

I stayed for 2 nights and cost 468 pounds. The hotel doesn't provide free internet. They have internet at common place only. It's 2024 already. If you want to work in your room, you have to buy internet (they sell it). It doesn't worth the value of money

Stayed in May 2024

At a price of just under £300, even being significantly cheaper than other available options, it still represented terrible value for money. The 4 p.m. check-in - with a supplement payable to check in earlier - felt unnecessarily cruel to the scores of guests who travelled a long way to get there. Seeing overseas tourists being treated in this way made me feel embarrassed to be British.

The location is good. Additionally, at a price of just under £300 a night it was among the least exorbitantly expensive Edinburgh hotels it was possible to find.

Stayed in May 2024

I did not like the selection of the breakfast it was the same day to day. It did not change at all. The room is really noisy. My window faced a road and during nighttime, I just heard the traffic.

I liked the staff they were always nice, they were helpful when I asked something. I like the amounts of elevators there were 3 elevators which reduced the waiting time. I liked the hard bed mattress.

Stayed in May 2024

there wasnt a window and wifi in the room.

the room was clean

Stayed in May 2024

the room was not vacuumed, the bathroom had a dirty bathtub and a dirty mirror,Moreover, it said that parking and internet were free, but it turned out that it was paid

nice staff and very good breakfast

Stayed in May 2024

RESTUARANT WAS CLOSED. ROOM SMELT TERRIBLY OFF DAMP. FIRE ALARM WENT OFF AT 4AM(WHICH CANT BE HELPED) BUT STAFF WERE UNORGANISED AND IT WAS CHAOS. MAN FROM HOUSE KEEPING KNOCKED AND KNOCKED ON DOOR AND WOKE US UP AN HOUR BEFORE CHECK OUT TO SEE IF THE ROOM WAS EMPTY.

ROOM WAS VERY BIG. ROOM WAS SPOTLESSLY CLEAN.

Stayed in May 2024

Hotel was old and worn out. Doors would not shut quietly. Decor worn and "tatty". No overhead protection in smoking area during bad wet weather, a large waterproof Umbrella/ Awning would have sufficed. No toilet brush, toilet paper holder loose. Beds too soft.

Breakfast was excellent, considering it was buffet, but empty trays not refilled quick enough , so the breakfast was going cold while you waited. The excellent bar and reception staff were very supportive, friendly, helpful, and nothing was any trouble.

Stayed in May 2024

Old furniture, the door was difficult to close, old bath tube, not very comfortable bed, but the worst thing was the price considering the service and comfort offered

Location

Stayed in May 2024

Tired, didn’t feel clean, really smokey about entrance. Room lighting not all working and some items of furniture damaged and needing replaced.

Location

Stayed in May 2024

The hotel is in really bad condition - I have never stayed in a place like this, where there is a smell of damp everywhere, signs of mould/age showing in the walls and carpets, and our room didn't even have a window (but it was the only one available for us). No wifi unless you pay an additional fee, and the room is not serviced each day unless you request and pay extra. I think the dampness in the room made us both sick, as we stayed there 4 nights and felt unwell throughout. We shouldn't have spent 4 nights there.

Staff are kind, showers were nice, you can also store your luggage the day of checking out! One of the cheaper hotels in Edinburgh for sure, but you can see why. Fine for a ONE night stay on a budget.

Stayed in May 2024