The overall cleanliness. There was mould around the windows and we could smell the damp on entering the apartment. Also the duvet was dirty and stained and when we emailed the property regarding our concern. No one came back to us. We had to keep the heat on to stay warm.

The location was perfect and easy to fine.

Stayed in April 2024

I was under the impression that it was luxury, however the photos need updating and this is not luxury in my opinion. On arrival, in the bedroom the bed looked like it had been slept in previously, there was a prominent orange stain on the top sheet. Then there was an odd smell in the apartment and I had to buy air freshener. The glasses and the small amount of cutlery we had had finger prints on and I had to wash them again before even using them. I could hear next door going in and out constantly and hear them talking which made me feel like I was in the same room as them. The bathroom was quite modern but I found a hair bobble in the plug (not mine as I have short hair) and the bath had water sprayed all over it before me and my partner had used it, the sofa had crumbs and hairs on it. Just seemed like small things had been missed.

The location was wonderful and it was easy to get to places. The mattress on the bed was comfy.

Stayed in May 2024

Everything was great so no issues at all

Excellent mordern apartment in Chester town. Bang for your buck for location and access. Parking nearby which is reasonable and easy to find. Host was great, clear and prompt communication. Was a breeze, will be staying again.

Stayed in May 2024

excellent location just outside city walls - 5 min walk into the main central area. 10 min walk to racecourse.

Stayed in May 2024

Cutlery tray had 7 knives 2 dessert spoons and teaspoons and NO forks. Could really use a bath mat Exceptionally poor overhead light in bedroom. For luxury flat it lacked the above comforts and no bedside lights.

Not included

Stayed in May 2024

There was a strong smell of damp coming from the bathroom which was a little off-putting but didn't ruin my stay I just kept the door closed

Great location, clean living and sleeping area, nice shower and east access to the building from instructions.

Stayed in May 2024

The drain in the tub/shower is extremely slow to drain and needs to be unclogged. The house book contains misleading information which creates the impression that you need to pay separately for parking through Tap2Pay. We initially followed the instructions and paid nearly £20 to park for our 3 day visit, but then we checked with our host who confirmed that parking was included in our booking. I contacted Tap2Pay and explained the situation, and fortunately they were very obliging in providing an immediate refund. If in doubt, check with the host as to whether your parking is included.

Great location, easy walking distance into the town centre. Parking included, which was a big bonus. The flat has everything you need to use it as a base to explore Chester, North Wales, and Liverpool.

Stayed in May 2024

There was just coffee and sugar no t bags or milk Also the shower once used has a smell off rotten eggs

Room was cosy warm plenty off space

Stayed in April 2024

You could hear the doors from the hallway and at first it sounded like someone tried to get into my apartment, but it was only next door. That’s the only point. :)

The interior is nice and cozy. It has a clean, minimalistic chic which I really like. The bed was comfy too. The check-in/out was easy and the staff was helpful and also very friendly.

Stayed in April 2024

Basement apartment. Window opened onto car park.

Good location

Stayed in April 2024

Nice apartment, great location, value for money. Would definitely stay again.

Stayed in April 2024

Struggled with closing window in lounge. Bath slow to drain.

Excellent quiet location but very easy to walk into the centre. Nice to have a parking space. We slept well in the comfortable beds.

Stayed in April 2024

A little noise from neighbouring apartments

Very modern and comfortable

Stayed in April 2024

It took us ages to work out the WiFi, and to work out how things worked - and find the cutlery!!

The property was in a great location with parking close by.

Stayed in April 2024

This is a great little apartment in a central location and it was really convenient to have on-site parking included for one car. It is well equipped with modern facilities, perfect for our short stay.

Stayed in April 2024

Nothing

Everything was easy to access from the property. I thought i would struggle to get parking but i didn’t.

Stayed in March 2024

Couldn't get TV working This is my only complaint everything else was good

Location good apartment was great everything you need

Stayed in March 2024

Some of the decoration a bit tired, couldn't get the TV to work which is no big deal as I used my phone instead. Cleanliness was good in kitchen area and bathroom and generally good elsewhere, but there were signs of previous occupants which lets it down slightly

The property is excellent value for money. A one bedroom apartment with great facilities, good quality kitchen and nice central heating. Great location for getting into the centre of historic Chester which is beautiful

Stayed in March 2024

Needs better pillows

Stayed in March 2024

We didn’t have a working tv we emailed to enquire about this however the reply was not helpful and not much communication. Once we had a look round we discovered dirty towels under bed made us both a bit uncomfortable as it made us question whether other items were changed or clean eg. Bed sheets and towels provided left out for us.

Very good location short walk to centre. Good space for kitchen and bathroom use, bed was comfy too. We both felt safe with a key and code.

Stayed in March 2024

We love the love the locations and it is very convenient for families

Stayed in March 2024

Nothing much at all. Suggestion- no milk or coffee sachets available in the morning only teabags.

Convenient location for city centre and university. Two bedrooms giving better privacy for older children on a family trip

Stayed in March 2024

Basement location.

The access

Stayed in February 2024

The location is perfect the apartment was super clean and very spacious

Stayed in January 2024