Beach Road East Prestatyn, Prestatyn, LL19 7LG, United Kingdom
#53 of 69 hotels in Prestatyn
Guests' ChoiceBased on 243 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
7.5
Staff
8.6
Value for money
7.4
Free WiFi
6.3
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End of dialog contentReviewed: 26 May 2024
Helen
United KingdomCleanliness and helpfulness of staff
Stayed in May 2024
Reviewed: 21 May 2024
J
United KingdomThe chalet building itself is quite dated which some people may find off-putting...but that wasn't an issue for me - I found it quite charming. It was very quiet mid-May (especially as the Pontins site behind is now closed).
Great location close to dog-friendly beaches. Property lovely and clean with nice towels and bed linen. Toiletries. Little welcome pack of croissants, jam and fruit which was a really nice touch. Nice staff on reception, plenty of free parking (didn't try WiFi so can't comment on that).
Stayed in May 2024
Reviewed: 16 May 2024
David
United KingdomThe empty chalets of Pontins
It was clean and nicely decorated
Stayed in May 2024
Reviewed: 13 May 2024
John
United KingdomI didn't like that we didn't have WiFi
Stayed in May 2024
Reviewed: 2 May 2024
Sheelagh
United KingdomThe location is fantastic for our doggy as the beach is opposite, this is our second stay and will be back again 😀
Stayed in April 2024
Reviewed: 5 April 2024
Malgorzata
United KingdomKitchen unit not clean, outside stairs not suitable for dogs
Close to the beach
Stayed in April 2024
Reviewed: 5 January 2024
Ste
United KingdomJust short of comfy seating
Very clean and comfortable
Stayed in January 2024
Reviewed: 2 January 2024
Gary
United KingdomThe pool was closed and we hadnt been told
Stayed in January 2024
Reviewed: 3 September 2023
Lisa
United KingdomGreat location. Lovely chalet. We could just see the sea. Nice to be able to use the hotel facilities (swimming pool etc), and the reception staff were very welcoming and helpful.
Stayed in September 2023
Reviewed: 31 August 2023
Rita
United KingdomNot appliciable
Stayed in August 2023
Reviewed: 26 August 2023
Jeshika
South AfricaThe kitchen was a bit small and could do with an update and a dishwasher. Would have been nice to have access to a washer/dryer facility.
Lovely beach chalet located across the street from the beach. The unit was basic but comfortable with all the necessities. It's not an ultra-modern space but has a lovely beach cottage vibe with lovely see views. We used the pool, leisure center and restuarant at the hotel - the best of both worlds. The apartment is well situated to the beach and the promenade at Prestatyn and Rhyl. There was plenty for kids to do even when the weather was not great. Plenty of parking!
Stayed in August 2023
Reviewed: 25 August 2023
Stacey
United KingdomCould do with a few more kitchen utensils , like a shaper knife for chopping …. knives and forks and a couple more cups wouldn’t go a miss ! Went out and bought the basics while I was there for the week so didn’t cause me much concern! Pontins right behind , very noisy and the smell of cannabis coming in through the windows that wouldn’t shut properly!
Great location, literally beach on the doorstep. Come and go as you please. A really comfy clean bed and lovely towels ! Dog friendly. Parking was free which is a bonus . Friendly housekeeping Leisure facilities were great Hotel staff excellent especially Emma !!
Stayed in July 2023
Reviewed: 24 August 2023
Sammy
United KingdomThe restaurant was abit fancy nothing simple an classic on the menu an food was massively over priced
The chalet was nice clean an had everything u needed the location was good
Stayed in August 2023
Reviewed: 20 August 2023
Paula
United KingdomNothing to add here.
We received a friendly welcome on collecting the key and received relevant information. The chalet was comfortable and clean. I would stay there again.
Stayed in August 2023
Reviewed: 19 August 2023
Sarah
United KingdomFriendly and helpful reception desk.
Stayed in August 2023
Reviewed: 12 August 2023
Elizabeth
United KingdomInsufficient storage space, not enough hooks/facilities to out clothes
Lovely location and accommodation
Stayed in August 2023
Reviewed: 7 August 2023
Misha
United KingdomNothing
It was cute and perfect size for the 3 of us!
Stayed in August 2023
Reviewed: 7 August 2023
Stacey
United KingdomThere's nothing bad about it
Everything, the personal touch to our room for my daughter birthday was amazing
Stayed in August 2023
Reviewed: 30 July 2023
Stacey
United KingdomMore cutlery
Location, clean bed , fresh towels and shoe facilities at the hotel , right on the beach ! Fab for kids
Stayed in July 2023
Reviewed: 10 July 2023
Simon
United KingdomNothing to not like !
Chalets were comfortable and contained everything we needed. Hotel facilities were just across the road next to the beach.
Stayed in July 2023
Reviewed: 2 July 2023
Laura
United KingdomNo cooker just a camping stove that didn’t work when we came to make breakfast next morning, toaster quickly burnt waffle and fire alarm didn’t go off…first time shower was used temperature fluctuated and got hot quickly, smaller space than photos seem, however small things that didn’t spoil our stay
Spotless, really clean and house keeping knocked on our 2nd day to see if needed anything, very close to the beach
Stayed in July 2023
Reviewed: 26 June 2023
Peter
United KingdomIt were a good stay and totally enjoyed
Think that breakfast should of been included in the chellet prices
Stayed in June 2023
Reviewed: 24 June 2023
Cubbin
United KingdomApart from having to be moved after the 1st night because of their behaviour we had a pleasant stay
Stayed in June 2023
Reviewed: 5 June 2023
Mark
United Kingdomthe swimming facilities were closed
close to beach
Stayed in June 2023
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