We didn’t have high expectations as some of the reviews we read prior to arrival were not very good. Yes the room we occupied was small and we could hear snoring from the adjacent room. This did not spoil our stay and we were perfectly happy. The room was clean and the beds comfortable. Nice bathroom with plenty if hot water.

Great location enabling us to walk everywhere. Breakfast was very good with an adequate selection ti “”to suit everyone. Staff were extremely polite and helpful.

Stayed in June 2024

The rooms was quite small.

Staff were friendly, and the breakfast buffet was very nice.

Stayed in May 2024

The receptionist Kavita is super helpful and friendly. She made our stay exceptional!

Stayed in June 2024

Small room, not value for money for 1 night stay cost.

Location and breakfast very food, walking distance to pubs and local areas of interest.staff very polite and helpful and very nice atmosphere.

Stayed in June 2024

Rooms probably need updating but for the price they are great!

Good location very reasonable price. The rooms are simple but clean. Great pillows kinda hard mattress. Friendly staff.

Stayed in June 2024

Breakfast expensive

Ideal location. Friendly staff. Comfortable room

Stayed in May 2024

The room bit small. Very noisy at night from other rooms.the room is not soundproof.

Location.its a beautiful hotel in a quiet street Lovely staff

Stayed in June 2024

See rest of review

Quite a nice hotel, a good location, couple of maintainence issues in the room attended to very very quickly (< 15minutes) when notified front desk, no coffee machine present as advertised forgot to mention this to front desk. Shower very feeble flow, deluxe double room quite small, tight to get into bed on one (side see hotels own photos), only one bedside table, wardrobe too narrow for the nice wooden hangers provided. No food available except (decent) breakfast. NB only instant decaff available. Plenty of restaurants locally though. Good room lock box. No hotel bar, though was told this was to be resolved imminently. With all that said would use again.

Stayed in May 2024

Rooms small and a bit tired. No bar the basement rooms was very small luckily one pd our party couldn’t make it as 2 people in this room would not have been acceptable

Really friendly staff and great location

Stayed in June 2024

More options in the breakfast or change in menu as we ate the same thing for all the 8 days of our stay.

Location is good for tourist and eateries too. Walk to Hyde Park was very convenient.

Stayed in May 2024

The safe wasn’t working, the spaces were quite small, the shower jet was quite weak, there wasn’t enough pressure

Central position It was fairly clean

Stayed in May 2024

Noisy drunk neighbours at 3am. Not hotels fault.

Location and amenities

Stayed in May 2024

The shower had very little water pressure.

The location was spot on.

Stayed in May 2024

Small room but this is to be expected in London!

The property is perfectly located for transport links, Kensington gardens and Hyde Park

Stayed in May 2024

More space to relax in room would have been better but no dealbreaker. Check In delayed due to housekeeping backlog, again no dealbreaker.

Location for this property is excellent with lively Queensway just a few minutes walk including Bayswater Underground. Room was acceptable although a little small for our needs. Shower Room was ideal and clean with plenty of towels supplied.

Stayed in May 2024

Beds and rooms small

Central location, clean, daily towels and cleanup

Stayed in May 2024

The room could have been bigger.

Decent breakfast. The staff were helpful.

Stayed in May 2024

Had a room @ level -1 last year, wasn't nice.

Location excellent for my purposes and the service is generally good.

Stayed in May 2024

Understanding we were 3 adults in a single room, but in today's electronic age a single outlet was quite the challenge. Severe lack of any counter space. Single small desk about the size of a baking sheet was monopolized by the tea/coffee maker and supplies. A single small bedside table. Not looking for opulence just a few more basic amenities. We were probably constrained by the small room size since it is an older building.

Location was nice. Close to many local shops and restaurants. Public transportation was just minutes away by foot. All in all an adequate stay for what we needed.

Stayed in May 2024

I think breakfast could be better in terms of diversity of bread and cakes

The location

Stayed in May 2024

Nothing.

Good breakfast. Reception staff very helpful. Close to Bayswater u/ground and Queensway stations. Princess Park across street lovely. Between Paddington and Nottinghill Gate. Easy access to London. Travelled to Wembley which was truly amazing - Football stadium and Outlet shopping outstanding. Would certainly stay here again.

Stayed in May 2024

Comfortable room great value for what you pay, breakfast was fine

Stayed in May 2024

Checking procedures goid

Stayed in May 2024

The room was extremely small, the pressure in the shower was non existent

Good location and the bed was extremely comfy

Stayed in April 2024