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Reviews of SK Baylis House Hotel 4 stars

Stoke Poges Lane, Slough, SL1 3PB, United Kingdom

#12 of 12 hotels in Slough

Guests' Choice

Review score

Based on 102 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.1

  • Location

    6.4

  • Facilities

    4.7

  • Staff

    6.3

  • Value for money

    5.1

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 24 June 2024

    3.0
    Do not book here, total waste of money and not worth the cost of a room.
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was broken, I had to fill the caniayer with water for it to flush, TV did not work, the carpet was disgusting, mold in the bathroom and we were told there was no other rooms. My sister in laws bedroom had black mold on the wall (they have a three yr old toddler with them), asked for a new room - was told there wasnt any, it was only when we overheard the receptionist offering another couple an upgrade, that they made a complaint and only then were they moved (after much argument and the receptionist thought they were happy with the room when we didn't say anything) remember they told us there was not other rooms available. We paid over 100 quid and you would expect better (a lot better) in terms of the rooms (we only stayed 1 night and that was too long).

    The evening staff were nice and friendly, but that was the only thing we liked.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were bad condition. Mould on the walls. Wallpaper peeling, dirty carpets. Main picture misleading.

    It was ideally located for what we needed

    Stayed in June 2024

  • Reviewed: 4 June 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of building work going on. It felt quite intimidating. The bedsheets had some stains on them. The wals had some blood marks? On them. Furniture and floor were very stained and had dome rubbish and even chewing gum on. Bathroom smelt .

    The staff were friendly enough. The towels were clean.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Everything We didnt stay at the hotel because the hallways smelt like curry and we paid for a room that had its walls ripped off and was moldy, sanitation problems were at a high point. The photos online were misleading. The place had people working with hammers and nails around the location and there was supposed to be a indian wedding that was supposed to take place. Dont call

    Nothing

    Stayed in May 2024

  • Reviewed: 16 May 2024

    3.0
    Pretty poor, need to review what they are currently offer to costumers at this present time.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is trading but there is plenty of building works taking place in the hotel that are not segregated, the bed had mould marks on the bottom of the bed frame, the room didn’t had curtains, the TV remote didn’t had batteries and the channels had never been programmed. The service in reception was pretty poor because the lad that was behind the desk looked like he didn’t knew what he was doing but was there by himself without support and had to be calling other people to check me in I was given a room but then 10 minutes later when I come back downstairs he was asking me what room I had as he hadn’t taken note of it. The stairways was full of their bedroom washing bags and all the staff areas was open for anyone to gain access to their cleaning products and other things. ( to some rise they was halfway Between a hotel and a building site that in my opening shouldn’t be open to public whilst all the building works are taking place )

    Location was very good.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    3.0
    It wasn’t comfy at all . The room was dark /there was no handwash available in toilet / room was stinky and AC w
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms/service

    Location

    Stayed in April 2024

  • Reviewed: 18 April 2024

    3.0
    Very poor. Over priced. Dirty.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor. One of the worst I’ve stayed in.

    Not much

    Stayed in April 2024

  • Reviewed: 15 April 2024

    3.0
    Would not recommend.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The pictures online were beautiful but it was nothing like the pictures. There was damp and mould in our room, the tv remote didn’t work, the wallpaper was peeling off, the sink was cracked, there was just a hole where the overflow stopper should have been in the bath and the bath tap was full of limescale.

    Location was great.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    3.0
    It is not worth the money, I would stay somewhere else
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    So many things, to start there are no clear signs stating the reception has moved to round the back of the building so you walk into an abandoned old reception that had dust everywhere and no signing to explain where the new reception is. The rooms were fairly clean but tiny for £60 a night with no curtains or blinds, a broken light, stains on the wall, all the halls smelt of stale cigarettes despite being ‘no smoking’ and there was a party going in one of the other Baylis buildings where there was loud music on until 12:30 midnight so I could not sleep to then be woken up by the light very early in the morning as I had no curtains. I don’t agree with this accommodation being £60 a night, particularly for the experience I had so would like to enquire about at least a partial refund. Everything was also of the cheapest quality like the pillows, duvet etc and the fact there wasn’t even a curtain!

    It looks nice from the outside and shower was powerful.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    4.0
    Wouldn’t stay again
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It really run down one room had no heating they moved us then the tv didn’t work

    Nothing

    Stayed in March 2024

  • Reviewed: 23 March 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No plug in the bath. No food options No mattress protectors

    Location was perfect

    Stayed in March 2024

  • Reviewed: 4 March 2024

    4.0
    Great location but over tired
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Standard of cleanliness, facilities, quality of design and tiredness no plugs in bath or sink. Smoke detectors covered with plastic bags tv lop sided on wall, mould around floor and bath

    Location was good

    Stayed in March 2024

  • Reviewed: 9 December 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in felt like an interrogation The bedside drawers were full of used vapes, half eaten packet of donuts and other objects from previous guests and obviously hadn't been cleaned or emptied for months There was a phone on the bedside cabinet which although not connected to a phone line appeared to have direct dial buttons set up for ordering escorts. The TV couldn't receive any channels. The kettle was missing although they're was a tray of cups with teabags, coffee sachets and milk provided The Aircon was not functioning and the control panel was lit up and flashing all night and could not be deactivated. The room was overly heated which made sleeping difficult especially with the Aircon being out of action.

    Comfortable bed

    Stayed in December 2023

  • Reviewed: 2 November 2023

    3.0
    Was so disappointed with the atitude I choose not to stay.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The receptionist was unable or unwilling to provide directions other than the postcode, and disinterested in providing any assistance. On eventual arrival, had to locate the staff, restaurant staff were similar uninterested. A such this booking was cancelled on arrival, and I drove on to Heathrow to stay in a hotel being operated as a hotel.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very small. TV aerial has a loose connection in wire and I spent a long time trying to find a TV channel I could tune in to. No hairdryer after we had got drenched at Thorpe Park. There was a wedding reception being held on the grounds and our room was directly opposite the event so was very noisy until late. The bed was two single beds pushed together and was uncomfortable.

    Nice building and grounds. Easy to get to from Thorpe Park.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    4.0
    A lot has to improve. Scenery and architecture are great. However, staff are rude and unprofessional. From my experience
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Upon arrival I was asked to email my proof of ID to their email, and so I didnt hesitate to sent. However, after the check in one of the female colleagues made a very rude remark about my weight- in a language I clearly comprehend, to her surprise she didn’t know I knew. So I brushed it off. I entered my room, and the smell of stale cigarette smoke hit me. I asked the male receptionist if I could get some air freshener. He scrunched his face and got me the air freshener and did apologise for the inconvenience caused. The room’s TV didn’t work. The room was so hot, even opening the window, didn’t bring the temperature done, unfortunately I had to my end there and decided to drive the 2 hours of my remaining journey.

    Looked amazing from the outside. Plenty of free car parking. Local to amenities.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    5.0
    Convenient
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Lighting in the room could be better . just one uplighter which makes it difficult to read

    This accommodation is basic but comfortable No breakfast Bed was comfortable

    Stayed in October 2023

  • Reviewed: 18 October 2023

    4.0
    I wouldn't recommend to others and I will not be coming back
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food was good and staffs was helpful

    Poor quality facility, the toilet is dirty, room is noisy.

    Stayed in October 2023

  • Reviewed: 27 June 2024

    1.0
    I will not stay here again
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything there was an Ant infestation in the room the staff was rude

    I didn’t like anything about it

    Stayed in June 2024

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Satisfied

    Stayed in June 2024

  • Reviewed: 26 June 2024

    2.0
    Unprofessional, unfinished and not fit to host paying customers
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Booked family room for 3 but had to wait for them to arrange a single camp bed in the double room they decided to give us. Staff eating dinner in the reception area when we arrived. Lighting in room is only 1 central ceiling and no bed side light. Blinds in room do not cover the arching window, allowing early morning sun into the room. Bathroom cabinetry broken and old. Sink did not drain. Broken bulbs in bathroom. Wallpaper peeling off walls. Toilet seat not fitted properly. Generally bad workmanship of paintwork etc around the entire place. Reception looked like still under construction and tools all over the place. Very unprofessional establishment!

    Central location within the town. Old historical buildings in a park estate.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Dirty rooms. wasn't't serviced. Had to ask for clean towels toilet roll. One hair dryer for the whole hotels. Would not recommend.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Cosy, spacious, friendly
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough tea, coffee & milk supplies in the rooms

    This hotel is located to where we needed to be, I have used this hotel many times, the staff are friendly &helpful , the grounds have plenty of space the rooms are spacious.

    Stayed in May 2024

  • Reviewed: 18 June 2024

    1.0
    Unspeakably unpleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    After looking at the pictures on the Baylis website I could not believe we were asked to stay in such a shabby and dirty room. The picture of the front of building is not the entrance. It is round the side through a conservatory looking structure and again, it is nothing like the photograph supplied. It is next to a door that is mouldy and in disrepair. I dread to think what it is on the floor behind the toilet brush and it looks like the carpet is no better. Thankfully there was no fire as the fire alarm was taped up. Mould on the ceiling, shower screen and bath. Leaking radiator pipes. The restaurant was 'closed' although, curiously enough, other guests were eating. Nowhere even to have a coffee. Given the state of the rest of the place perhaps that's just as well. The advertised bar either did not exist or was not available. There are many other items, all of which have photographs to back them up:- Toothpaste or something else running down sink splashback Door frame – piece missing Carpet retaining strip, not fixed properly Holes and stains on wardrobe Key number 16 to open room 10. It also opened all rooms on that corridor Dirty marks on radiator where something has been running down it and not cleaned off Tap in washbasin not fixed No bedside locker for one guest No bedside/reading lights Paint missing from wall Dent/damage to coving Unused pipe sticking out of wall in shower Safe upside down Marks on toilet bowl Damage and cracked paint on wall Peeling wallpaper Broken hinge on wardrobe door Window wouldn’t close Electrical wires just trailing The only good thing was that the manageress acknowledged it is substandard and offered a rebate. My personal opinion - AVOID THIS PLACE AT ALL COSTS WE ARE STILL WAITING FOR A RESPONSE FROM BOOKING.COM AS THE MANAGER AT THE HOTEL HAS OFFERED A REFUND BUT SAID THE REFUND HAS TO COME THROUGH BOOKING.COM

    Stayed in June 2024

Showing 1 – 25

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