The hotel is fairly close to the main road & as our room was at the front there was a noticeable amount of traffic noise & the occasional group outside making their way home from the city in the early hours. This isn't a place to go if you want a quiet night as the bar area extends out to the front of the premises where people obviously socialise. That said the staff ensure that all's quiet at about 11.00pm.

Overall our stay was good. The room was very clean & the en suite was equally clean & suitable. Breakfast was very pleasant & all the staff were very friendly & polite. We really enjoyed the neighbouring roads opposite, Faulkner Street & Charles Street where there are a number of shops, cafes & restaurants which had a bit of a village feel.

Stayed in September 2024

The room was next to the beer garden and was somewhat noisy when the pub shut and they were moving furniture/barrels.

Good location. Only 5 minutes drive from Chester Zoo and a nice brew house only a minutes walk. Plus the pub itself was rather nice.

Stayed in September 2024

All good been few times coming back in October

Great Location

Stayed in September 2024

Not anything really

The hotel location is perfect for visiting Chester, it is just a nice distance form all of the amenities. The hotel is easy to reach by road.

Stayed in September 2024

N/a

We had a very pleasant stay, everything was lovely

Stayed in September 2024

clean, room ready early as requested

Stayed in September 2024

Staff helpfull and friendly

Stayed in September 2024

The mattress in our room was old and not in a good condition.

The staff are very friendly and helpful. The food was very good and the breakfast was lovely. The rooms were clean and warm.

Stayed in September 2024

Had Sunday dinner beef was a bit tough could have done with blackout curtains no blind

Room was excellent food amazing and staff very polite great value

Stayed in September 2024

Not applicable

Breakfast very good and a very convenient location

Stayed in September 2024

No net curtains or blinds at the window

Close to Chester City Centre, free parking & cooked breakfast

Stayed in September 2024

The weather!!!

Excellent breakfast, friendly staff.

Stayed in September 2024

Being of short stature we had to ask a neighbouring guest to reach the switch for the TV. Perhaps it could have been put on by a member of staff. A very minor point & I had to think hard to find anything to write in this section

Breakfast, excellent, well cooked, hot, staff happy to oblige. Premises clean and welcoming, happy atmosphere, all food good and service quick and friendly.

Stayed in September 2024

The road was a little noisy with the window open, but the traffic soon died down. Not really a problem.

Great choice for a stopover, although we used it for 2 nights. Lovely staff, very comfortable. Slight problem with one breakfast, but that was dealt with in a very professional manner. The food was excellent. The Lodge Burger was superb. A good selection of beers. Highly recommended.

Stayed in September 2024

The dry white wine in the bar was very average. The breakfast was well cooked but could have benefitted from better quality produce (eg sausages)

Easy check in. Nice comfortable room with nice shower and towels. Good tea making facilities. Comfortable bed. Breakfast included. Bar downstairs had good service. Great location.

Stayed in September 2024

The food was very good & evening meals were good value for money. The staff were all helpful & friendly, even when the lock on our door broke it was sorted straight away.

Stayed in September 2024

Pub toilets hard dryers could be heard from bedroom, but wasn't too much of a bother by the time sleep actually came.

Location was convenient in regards to the town centre. The rooms were clean, spacious and comfy. Staff were friendly and let me leave my car in the car park AFTER checking out so my partner and I could have a walk into the city. Great stay.

Stayed in September 2024

Nothing

Perfect location, nice room and very clean. Great that breakfast is included and there’s a great restaurant and bar.

Stayed in September 2024

Nothing

Clean, comfortable and very close to the city centre Friendly staff

Stayed in September 2024

No air conditioning so had to sleep with window open which meant lot of noise from traffic on road and people walking past. Fan was supplied but we turned this off due to noise when trying to sleep

Great location just a short walk in to Chester however we checked out Hoole shops and pubs - hidden gems. Staff and breakfast excellent

Stayed in September 2024

As I previously said, a blind is needed at the window. Our bedding was duckdown which I cannot sleep on because it affects my asthma, the housekeepers kindly changed it for me.

Lovely accomadation .spotless room and bathroom. I would have liked a blind at the window because our room was opposite the street with lots of shops and traffic. Not private . Fabulous meals with plenty of choice.

Stayed in September 2024

Parking area was small but we managed to find a space ok.

Great location, 20 mins walk into Chester centre. Room was comfy and had everything we needed. We didn't eat in the hotel but for what we needed it for it was great

Stayed in September 2024

Mattress was too soft for us but that’s a personal preference.

Clean room and very helpful staff . Breakfast was amazing and cooked to order . Bus stop outside Chinese restaurant next door to bus terminal then 5 min walk into centre. Free parking on site .

Stayed in September 2024

I know it's not a massive problem, but the hotel really need to sort their wi-fi out. I could not get it to connect to either my phone or my laptop. I asked a member of staff about it and he said they had been having problems with it for weeks. It's a basic that really needs sorting. There was some noise from the beer garden at the back, which I believe should have closed at 10pm but there were still people outside talking when we went to bed around 11.30pm. The room did also get a bit warm during the night, as there was only one small window we could open.

The location and price of the hotel was great, with breakfast included too. The hotel room itself was lovely and we had enough space, the bathroom was also clean and tidy. The staff were also really friendly and helpful.

Stayed in August 2024