An alarm sounded which I thought was me setting the fire alarm off, but I think was to let us know we had to leave soon.

Everything was absolutely fantastic. This isn't the sort of hotel we frequent as it's on the higher end, but it was definitely worth it. The staff were exceptional and made us feel welcome and were incredibly kind. They accommodated us, looked after our luggage even after we checked out. They never made anything feel like a hassle. It felt more like a home than a hotel. Loved the dual shower and bath, and the his and hers sinks. Absolutely beautiful room.

Stayed in June 2024

Nothing to note really.

It’s very ornate and was a pretty hotel that was quiet. It’s very central to London Liverpool station and the heron tower where we planned breakfast, so worked great for us personally in terms of not having to drag cases around central London.

Stayed in May 2024

The charming decor with such attention to detail and lovely staff.

Stayed in June 2024

The air conditioning did not work well, it was very warm inside the room and the way the bed was placed, the pillows kept falling down between the headboard and the bed which was uncomfortable so we had to use the cushions to fill the gap.

It was a lovely quirky hotel and central to everything we needed, staff were also very friendly and helpful

Stayed in April 2024

More surfaces to place trays for breakfast. The shelf space was minimal, aqnd the desk was the main one. Many of the chairs sacrificed plop-down comfort for style. Period pieces all, but not for modern sitters.

Stayed in June 2024

Nothing

The helpful staff, the little rooms and courtyard that you can retire in. Great hotel that brings something different than following the modern trends. Lovely room

Stayed in June 2024

would be great if there was a manned bar, even if for a couple of hours

location, vibe, staff

Stayed in May 2024

Lovely boutique hotel, great staff, amazing room and good breakfast.

Stayed in May 2024

There was nothing to dislike.

The staff were extremely helpful and friendly, especially Helen. The rooms were beautifully decorated and quirky. The breakfast, which was served in bed was exceptional.

Stayed in June 2024

The fireplaces werent working, it just decor

I loved the decoration of the hotel! The rooms were very clean. The employees were very attentive and friendly. I will choose it again on my next trip. thanks

Stayed in June 2024

Ambiance, staff

The staff was so kind and friendly, room was beautiful and the location was amazing. I would absolutely stay here again in a heartbeat. I miss it already!!

Stayed in May 2024

It’s gorgeous, staff is incredible, every amenity you could ever need is available, great location. Will absolutely stay again.

Stayed in May 2024

AC was not working and portable unit was not terribly effective, and stopped working in the middle of the night. Luckily the weather had cooled down a bit but it was still stufffy even with windows open. Also a strong chemical smell in the room.

Breakfast and location were excellent.

Stayed in May 2024

It was very hot in the room, the A/C was not cooling the room enough, not working properly, could not sleep through the night.

The location is great!

Stayed in May 2024

No tea/coffee facilities in room, you need to ask.

A lovely cosy room. Comfortable bed. Good shower/bath facilities. Added terrace made breakfast a delight to eat privately with family. Location was ideal for where we needed to be and very quiet.

Stayed in May 2024

Tea/coffee facilities in the room would be good, water should have been available rather than have to pay £2+ from the minibar

Hotel was in a great location, very close to Liverpool St, surrounded by restaurants, shops and just a short walk from Spitalfields Market. Lots of character in all the rooms, very happy with suite, comfortable, quiet and well appointed. Honesty bar is a great idea

Stayed in April 2024

Room was beautiful and cosy, as was the rest of the hotel. Lovely breakfast.

Stayed in May 2024

Nothing not to like

Just marvellous

Stayed in March 2024

Would have liked the option of a kettle in the room and also some provisions for female guests

Lovely hotel in a great location close to public transport and yet tucked away in a quiet location. Staff here were all fantastic - loved the tour before being taken to our room. Room was lovely - bath was incredible and the bed really comfy, although very high - I’m 5ft 3 and could have used a step up!

Stayed in April 2024

Breakfast was lovely. Location of a little shy of cafes and restaurants.

Stayed in April 2024

Small bedroom No bath

Stayed in April 2024

The room was very warm

Staff were very friendly and professional Room was excellent

Stayed in April 2024

Slight problem with heating in my room which was resolved

Beautiful rooms , absolute attention to detail , lovely relaxing reception rooms , nice friendly atmosphere

Stayed in April 2024

The accommodation was lovely with great eye for detail

Stayed in March 2024