Battle Road, Hastings, TN38 8EA, United Kingdom
#2 of 8 hotels in Hastings
Guests' ChoiceBased on 1252 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.5
Staff
9.1
Value for money
8.0
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 9, 2024
Helen
United KingdomOn arrival , the receptionist was not very welcoming and not helpful when we had some questions about our stay. The staff at the leisure centre were very helpful and answered our questions, we were surprised to find we had to pay £20 each for use of leisure centre facilities as when I came before this was not so . The breakfasts were excellent the evening menu food was average we had the pie which was overcooked we couldn’t even cut through the pastry. We arrived on Thursday just before 3pm . The waiting staff were very attentive .
Nice hotel good location
Stayed in June 2024
Reviewed: June 4, 2024
Philip
United KingdomNice atmosphere, good parking, big room with chairs, nice staff, location.
Stayed in June 2024
Reviewed: June 2, 2024
Blanka
United KingdomExtremely helpful and friendly staff
Stayed in June 2024
Reviewed: May 25, 2024
John
United KingdomBecause we did not book direct with hotel there was a charge to use swimming pool and I personally felt this was unfair.
A nice looking hotel with friendly staff.Room was large and comfortable and we both slept well.Both breakfast and dinner were well presented and tasty.
Stayed in May 2024
Reviewed: May 25, 2024
June
United KingdomNothing
Staff friendly and professional and helpful at all times
Stayed in May 2024
Reviewed: May 22, 2024
Sarah
United KingdomReally hard to get taxis to and from the hote.
Food nice, rooms are clean and tidy. Fairly basic and not huge, but fine for the night.
Stayed in June 2024
Reviewed: May 17, 2024
Ashley
United KingdomRestaurant menu could’ve been better
Location
Stayed in May 2024
Reviewed: May 13, 2024
Janet
United KingdomNothing
Beautiful and peaceful location
Stayed in May 2024
Reviewed: May 12, 2024
Jim
United KingdomFood service slow. If you have late breakfast, there is not a lot left
Fantastic location. Great facilities. Great staff
Stayed in May 2024
Reviewed: May 10, 2024
David
United KingdomFood was disappointing. Overseasoned in parts and breakfast essentially shut down about an hour earlier than advertised.
Great gym and pool
Stayed in February 2024
Reviewed: May 9, 2024
Howard
United KingdomThe water had failed which was no fault of the property, just made it a little inconvenient.
It was a lovely setting and the staff were great
Stayed in May 2024
Reviewed: May 9, 2024
Tina
NetherlandsOnly steps to entrance , so heavy suitcase.was . challenge. Ordered pancakes but they were raw. Seems a bit tired in some places, duvets were thin, beds very soft. Grounds are lovely.
Location, free parking, close to hotel entrance
Stayed in May 2024
Reviewed: May 2, 2024
Jade
United KingdomThat we had to pay extra for swimming facilities! Even though we paid over £200 for one night. I don't think this is acceptable during the cost of living crisis.
Breakfast was amazing and friendly staff
Stayed in April 2024
Reviewed: April 28, 2024
Stuart
United KingdomThe ceiling had large water marks. Bath mat had threads hanging which needed trimming or replacing.
Stayed in March 2024
Reviewed: April 26, 2024
Fitzgerald
United KingdomDecor a little 'tired'. Bed a little uncomfortable
Everything
Stayed in April 2024
Reviewed: April 23, 2024
Jennifer
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: April 17, 2024
Lorraine
United KingdomN/a
Everything was fine enjoyed our night there and breakfast in the morning.
Stayed in April 2024
Reviewed: April 11, 2024
Rusha
United KingdomAt night the path leading from Roland the road is to dark.
Close to friends who live near by Staff friendly and nice Food good Room clean
Stayed in April 2024
Reviewed: April 11, 2024
Mrs
United KingdomThe tone was set by the entrance gates and pillars which had plainly not been decorated in a long while. The front door was kicked and chipped and in dire need of a coat of paint with dirty brass handles and finger plates. It was so uninviting that we nearly walked away and found somewhere else to stay. The whole hotel had a run-down feel to it, carpets stained and rucked (looked as though they had been soaked at some point), paintwork very tired. The furniture was slightly dirty and worn. The bathroom was somewhat inadequate with an over bath shower in a narrow and difficult to access bath. The shower controls were miles away from the shower head. All the fittings creaked ominously as though they might leave their positions without warning.
Staff were efficient, friendly without overdoing it! Room was spacious and had once been well decorated. The room was spotless from a housekeeping point of view and the bed was comfortable. Everything worked properly. Breakfast (our only meal) was delicious, speedily attended to and generous. Grounds were spacious and well tended.
Stayed in April 2024
Reviewed: April 5, 2024
John
United KingdomEvening meal service was very slow and we felt forgotten despite asking staff. Many people came after us and were served a meal before us. We had two hungry and tired children so we weren't happy waiting over an hour for food. If we come back we won't use the restaurant again.
Great location and grounds. We always play chess on the giant chessboard with the children, and we make use of the pool for a fee. Breakfast is good. Last time we stayed we had a very large bathroom so were a bit disappointed that the bathrooms are not all the same, but the bedroom was spacious and comfortable for 2 adults and 2 children.
Stayed in April 2024
Reviewed: April 5, 2024
Deborah
United KingdomClean and tidy. Parking easy.
Stayed in April 2024
Reviewed: March 31, 2024
Rapley
United KingdomSpar charge of £20:00 per person, bit of a shock when you’re not told when booking at a spar break hotel (£197:00)all we wanted was to use was the swimming pool, Jacuzzi, steam room and sauna for three hours, my local spar hotel would have been a better deal, not impressed.😕🙁
Staff
Stayed in March 2024
Reviewed: March 23, 2024
David
United KingdomAll good
Very good range, quality and execution of food ithe main restaurant, where we dined one night. All-day snacks at the bar were also very good. Breakfast fine. Room and bathroom were large and clean. Very comfy bed. Friendly and efficient staff
Stayed in March 2024
Reviewed: March 17, 2024
Laura
United KingdomSome parts in need of some tlc. The spa area is separate building and not included in price. Room was hot but of open the window had loud music playing from function room to early hours.
Nice grounds and room was nice. Bed was comfy. Food was yum.
Stayed in March 2024
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