The fridge was noisy but we just turned it off as we didn't require to use it. I believe it is going to be replaced soon.

We had a Kestrel apartment with a partial view of the loch. We were greeted by Jason who was very friendly and informative. The apartment was spotless and extremely comfortable. We loved the bifold doors onto the balcony. The hot tub was private, as they all are, which we had worried about after reading other reviews. The new owners have changed the hot tub maintenance company and it was very clean with fantastic jets. A lovely touch was being given Tunnock's Tea Cakes with information sheet. I think the new owners are really looking after the site. We will definitely be back.

Stayed in June 2024

Nothing

The hot tub and the scenery were fantastic very spacious apartment

Stayed in June 2024

Had a great stay and staff were so helpful. Highly recommend!

Stayed in June 2024

We had noisy neighbours but this is absolutely no fault whatsoever of the accommodation itself. Only bit of feedback I’d offer is some complimentary tea/coffee in the room would have been super for one-night-stay people, but this is in no way a complaint about the lack of

It was clean, cosy and beautifully picturesque. The bed was super comfy, and the shower was roasting hot and powerful - top marks!

Stayed in June 2024

Only thing I could say is I wish the hot tub had a bit more privacy

The Lodges were very clean and cosy in a beautiful location with brilliant restaurant and bar nearby

Stayed in June 2024

nothing not to like

this is our 3rd time staying here and each time never been a problem the place is beautiful and the manager jason was lovely was very helpful friendly and welcoming. apartment was spotless also. can’t wait to come back soon!! ☺️

Stayed in June 2024

Nothing!

A lovely stay, Jason and his team were very welcoming and the accommodation was perfect. The Kestrel apartment was perfect for my partner and I to escape to for a few nights and the hot tub was the perfect way to end the end the days after some short hikes up and down Loch Lomond.

Stayed in June 2024

We were told at check in the furniture outside needed replaced and there was an unsightly view of a gas tank. This was the only downside. But again, wouldn't stop us from returning.

The size of the lodge was great and the hottub was fantastic. Beds very comfortable. Handy for the oak tree inn for food. Although kitchen had full cooking facilities. Staff nice and friendly and honest. Didnt take the security deposit as we were told at check in there was new management and the place was a little run down. To be honest I was thinking the worst. But just a few bits in needs of some TLC/decor. We hardly noticed it. Did not make our stay bad

Stayed in June 2024

We booked for part of my wife's 40th. And basically for the hot tub. Told on arrival it was the oldest hot tub they have. The jets didn't work was just like lying in a bath so very disappointed with that

The welcome on to site from the manager was fantastic and warm. Bed was fantastic room clean

Stayed in June 2024

Location

Stayed in June 2024

No fan In the rooms which would of been helpful as you can't open the window due to the Midgies.

Stayed in June 2024

We never had a hot tub but I knew that before I booked it lol

The location. Nice and clean.

Stayed in June 2024

Nothing, it was perfect for our needs.

Superb location, in the centre of the village. Really friendly hosts, who were welcoming and available to answer any queries. Comfortable and spacious accommodation and hot tub a lovely addition. Already planning a return visit :)

Stayed in June 2024

Our lodge was located directly at the entrance of the site/car park, this meant we had a lot of people walking past our door which didn’t have a blind to pull down for privacy. There is also no access to the hottub without using the front door & there is no enclosed space around the lodge to let the dogs walk around safely. This meant they had to be locked inside the lodge while we used the hottub

Lovely little get away, staff are so welcoming & there is everything you need within the lodge. Really comfortable beds & the hot tub was a great temperature. The site is well kept and very clean.

Stayed in June 2024

Well, I couldn't find it at first. I had very heavy luggage, so it would have been great to have a sign at the back, (where my lodge was) leading to the lodges from the car park. It would have saved me a lot of effort. As I hadn't realised it was next to bus stop and opposite the visitor centre. I know things were being done, BUT.... as a pricey accommodation, it felt a bit like a construction site from the front. I did sort of feel a little disappointed when I was shown to the last lodge right at the back. The only one with flat roof I think. I was also unhappy that there was no cover over my hot tub and there was no screen for privacy, which I had seen in the other lodges. I was overlooked and that bothered me greatly. However, I did do as advised by Jason, and tried to screen by using the outside furniture. But I think, for the money that was a little unfair. A screen would be more important to me than a cover/roof. But even then, when one is paying that much, and as it usually rains, a cover would be necessary to enjoy the jacuzzi more fully. One thing that really bothered me was the location of the laundry and staff area. I couldn't really enjoy the patio because of their comings and goings, chit chatting and smoking. The latter, I'm really sensitive to, and could smell it even inside the lodge. I didn't feel at all private as this was every time they were working, they were right in front of me. At the very least, there should be a physical screen as it made me feel very uncomfortable, like I was in a shop window on display. I couldn't sit there. It was also unpleasant to see things next to the lodge like the bin or gas bottles etc. Surely it would be better to disguise them? They do that even in camp sites. These things made the grounds seem less like luxury accommodation. I had also mentioned when booking, that on booking.com my lodge clearly stated garden and Lake view.

I loved the decor and the kitchenette. It has everything you'd need. The bedroom was also lovely, well appointed. The lounge was in a good position and I could just glimpse the loch, which I was happy about. The location was great; especially for the local pub and walks. It was opposite the visitor centre and right next to the bus stop. Not far from ferry for Inchcailloch island. I loved hearing all the birds singing and chirping. I loved having a hot tub! Jason the manager was extremely friendly and eager to please. He also carried my bag which was very welcome.

Stayed in May 2024

More kitchen equipment would be good. TV was basic.

Loch-side location; good wi-fi.

Stayed in June 2024

Apartments are well kept and have everything you need.

Stayed in June 2024

n/a

We initially booked for one night, but once there decided to book a 2nd night. Unfortunately the lodge we were in was not available for the 2nd night, however, we were given the option of another lodge. Both lodges were fantastic and had everything you needed in them and also both very comfortable. Staff (Jason & also the cleaner) were 10/10, great customer service.

Stayed in June 2024

-

Very private and secluded with beautiful views and grounds.

Stayed in May 2024

Balmaha itself has one pub, one coffee shop, and one store. There is nothing to do if you are not there for the hiking / walking

Public transport links from Glasgow fantastic. Customer service at reception excellent, friendly, informative site manager. Accommodation was beautiful, super comfortable, attention to detail overall absolutely exceeded my expectations. Location was perfect for accessing local attractions, loch cruises and regular buses if you want to venture further afield.

Stayed in June 2024

Peaceful location with very friendly and helpful staff. Will definitely want to go back soon

Stayed in June 2024

To warm

Everything

Stayed in June 2024

The lodge was really comfortable and the location was amazing. The site manager was really friendly and accommodating and gave us a free upgrade to a lodge with a hot tub. I would highly recommend this place to stay if exploring the area.

Stayed in May 2024

We only stayed for one night so it was fine but the cabin doesn't have a lot of storage (e.g. no cutlery drawer, not much cupboard space) and it could be tricky if you were staying for a few days or longer.

Lovely cosy cabin and the hot tub was great.

Stayed in May 2024