Sion Hill, Clifton, Bristol, BS8 4LD, United Kingdom
#23 of 55 hotels in Bristol
Guests' ChoiceBased on 3036 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.3
Staff
8.6
Value for money
7.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 September 2024
Fraser
United KingdomLocation was excellent
Stayed in August 2024
Reviewed: 19 September 2024
Wendy
United KingdomStaff were not particularlyfriendly or welcoming
Location Cleanliness Facilities Decor
Stayed in September 2024
Reviewed: 17 September 2024
Cheryl
United KingdomA bit dark in the reception so isn’t as welcoming as a brighter lobby,
Position was good.
Stayed in September 2024
Reviewed: 17 September 2024
Fiona
United KingdomOpening bedroom windows difficult
Overlooking the gorge. Great terrace
Stayed in September 2024
Reviewed: 16 September 2024
Saska
United KingdomWe were given an interconnecting room with someone on the other side. I know these rooms probably have to be let out but most likely not on a quiet Sunday night. We could hear clear conversations on the other side and the tv blaring late into the night. Bed was way too soft. The parking was round the back of the hotel down a hill - would be good to have an entrance from this area
Decor was gorgeous, foyer and bar were great, good location and beautiful view over clifton bridge. Shower and bathroom are great. Had a full length mirror and a desk mirror you could move (always a pet peeve in a hotel room!). Black out curtains good. Managed to get parking
Stayed in September 2024
Reviewed: 16 September 2024
Catherine
FranceIt is really dark - especially in reception and corridors and in room too
Location and quality
Stayed in September 2024
Reviewed: 13 September 2024
Sheila
United KingdomVery dark and at times cold.
Attended a wedding reception. Lovely views
Stayed in September 2024
Reviewed: 12 September 2024
Kiri
United KingdomThe bed was very comfortable, the room was very clean and the staff were friendly. What more could you want?!
Stayed in September 2024
Reviewed: 9 September 2024
Jenny
United KingdomEverywhere was rather dark, including the bedroom and restaurant. The wifi wasn't good and parking is difficult. The view was disappointing (over a flat roof) despite being in a room facing towards the river and bridge.
A very nice hotel in a good location, with helpful and welcoming staff. The bed was comfy and the room was well stocked, especially with toiletries.
Stayed in September 2024
Reviewed: 8 September 2024
Jason
United KingdomLocation and comfort
Stayed in September 2024
Reviewed: 7 September 2024
Peter
United KingdomVentilation in the room was difficult as it was hard to open the window
We’ve stayed several times before so we knew what to expect. We like the hotel
Stayed in September 2024
Reviewed: 6 September 2024
Stephen
United KingdomThe decoration of the hotel is dark, very dark, even in your room. Its now looking a bit tired and shabby. I have stayed here 200 x times plus over the years, I did not like this latest colour scheme and it has now become a bit depressing, so much so that I am reluctant to book it again. Its looking a bit pricey and the service could be better.
Generous breakfast, great location, sun deck is superb
Stayed in September 2024
Reviewed: 5 September 2024
Ken
United KingdomNothing.
Staff were very good. Pleasant, professional, courteous. Hotel looked very nice. Bedroom was lovely....would have liked a view across the gorge. Aircon in the room was excellent. Didn't have breakfast or any drinks in the hotel but would have liked to. Will do so the next time.
Stayed in August 2024
Reviewed: 4 September 2024
Nicholas
United KingdomWould have been nice to have room service beyond 9pm as sometimes it’s nice to eat late in the room. On the long journey to room one of the corridors was a little musty, but to expected from an older property. Felt the staff in the restaurant could have been a little happier.
Comfortable bed and lovely room. Described as cozy but just right for the two of us. Wonderful breakfast with the best view of the suspension bridge.
Stayed in September 2024
Reviewed: 3 September 2024
Calvin
United KingdomQuite expensive given the size of room
Great location in the heart of Clifton village. Superb views of the Suspension bridge and gorge
Stayed in August 2024
Reviewed: 3 September 2024
Jo
United KingdomReception a bit dark. Room was smaller than I thought it would be.
Very clean and smart. Really lovely staff. Food was great too.
Stayed in September 2024
Reviewed: 29 August 2024
Leroy
United KingdomThe dog barking in the room wasn't great
The view and the restaurant the friendly staff was exceptional
Stayed in August 2024
Reviewed: 29 August 2024
Charles
United Kingdomok
did not have breakfast too expencive
Stayed in August 2024
Reviewed: 27 August 2024
Robert
United KingdomRoom a bit small. Quite dark lighting. No Room service after 9.30pm
Great food at breakfast. Superb view of clifton bridge!.
Stayed in August 2024
Reviewed: 27 August 2024
Lisa
United KingdomRoom was very small and dark No minibar or coffee making facilities in room Very basic accommodation for the price
Fantastic location Great bar with breathtaking views Friendly staff
Stayed in August 2024
Reviewed: 27 August 2024
Gary
United KingdomNothing
Lovely location, great food and staff
Stayed in August 2024
Reviewed: 27 August 2024
David
United KingdomNothing
Location and views
Stayed in August 2024
Reviewed: 26 August 2024
Nick
United KingdomCooked breakfast was not brilliant although other offerings were.
Room was good excellent shower, good view over rear terrace to bridge. Great location for visiting Clifton.
Stayed in August 2024
Reviewed: 25 August 2024
Jeffery
United KingdomThe lighting in the bathroom was limited my wife found it difficult to see when applying her makeup.
Clean modern and a fantastic location the outside terrace area was wonderful with a beautiful view of the suspension bridge.
Stayed in August 2024
Füssen, Germany
Guadix, Spain
Hasselt, Belgium
Wachsenburg, Germany
Cape May, USA
Montcuq, France
Bibione, Italy
Deorāli, Nepal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content