Aviemore, Inverness-Shire, Aviemore, PH22 1PN, United Kingdom
#12 of 14 hotels in Aviemore
Guests' ChoiceBased on 2119 hotel reviews
7.3Cleanliness
8.1
Comfort
8.1
Location
8.9
Facilities
7.7
Staff
8.2
Value for money
7.1
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 17, 2024
Sarah
United KingdomInterior is very tired and dated, the bathrooms are small with nowhere to store anything. No housekeeping service available so there were no fresh towels or refills of tea / milk etc. Found it tricky to navigate around the building and there is only one tiny lift. The floors in the pool changing rooms and showers were filthy, and most of the carpets in the hotel required a good vacuum, didn’t see a cleaner the whole weekend we were there.
Used as a base for visiting friends. Overall does what it says on tin, but atmosphere around the whole place is soulless and lacking in any vibrancy or warmth. Kids enjoyed the pool, had a good meal in the Italian (didn’t try any other dining options). Staff were generally efficient and friendly.
Stayed in February 2024
Reviewed: February 17, 2024
Rebecca
United KingdomDecor very dated could do with a freshen up
It is very central in Aviemore, great location and lots of activities to do at the hotel or near by
Stayed in February 2024
Reviewed: February 16, 2024
Steven
United KingdomAs above
Thought £388 for two nights for a small family room with old decor is expensive. A glass of red wine, pint of lager and two fruit shoots £19 is very expensive. Swimming good but needs modernised. We did have a great time and the facilities are good
Stayed in February 2024
Reviewed: February 15, 2024
Ben
United KingdomVery sparse staffing in the Highland reception.
Breakfast very old fashioned. High protien options would be appreciated.
Stayed in January 2024
Reviewed: February 15, 2024
David
United KingdomOnly negative is the main lift at the ski hill didnt work so the ski hill was running at very reduced visitor capacity so its a lottery to get on the hill.
Onsite activities great for kids, nice location, Aviemore offers all the services for a short break. If you decide to dine out with hotel, best to pre book as restaurants fill up fast.
Stayed in February 2024
Reviewed: February 14, 2024
Michelle
United KingdomPillows
Breakfast Facilities Handwash Location
Stayed in February 2024
Reviewed: February 12, 2024
Pamela
United KingdomBeds need new mattresses. Cinema wasn’t open which was disappointing
Breakfast was good and we enjoyed the pool and soft play
Stayed in February 2024
Reviewed: February 12, 2024
Anne
United KingdomResort was pretty quiet and a short walk from the train station
Restaurant was very good for dinner &breakfast. Leisure centre was very good with large pool with steam room & sauna with ample loungers to chill out. Had a deluxe double room which was a good size with couple of comfy chairs.
Stayed in February 2024
Reviewed: February 11, 2024
S
United KingdomIt's a bit dated but doesn't take away from having a nice family trip.
We went with low expectations given the reviews but exceeded our expectations. Facilities were good, pool area great (with a slide), kids loved the soft play and clean rooms. Most staff were friendly and attentive. Good value for money (we were 340 for 2 nights (Fri & Sat)) I can see how people may be disappointed if they had paid 250/300 a night.
Stayed in February 2024
Reviewed: February 10, 2024
Miriam
United KingdomRooms a bit dull
Good location
Stayed in February 2024
Reviewed: February 5, 2024
Helen
United KingdomCracked wash basin. Dark corridor where lights didn’t come on until we had moved down it! Quite unnerving.
Lovely restaurant for dinner
Stayed in February 2024
Reviewed: February 5, 2024
Julie
United KingdomLack of parking spaces. Breakfast was cold.
Location
Stayed in February 2024
Reviewed: February 4, 2024
Anita
United KingdomSpa, pool, sauna, dinner
Stayed in February 2024
Reviewed: February 1, 2024
Aaron
United KingdomThe room is slightly dated is all, still a great stay.
It is an ideal couple of night getaway for a small family , it was myself , partner and two year old - on site there is soft play , a swimming pool , cinema , nearby a wildlife park featuring polar bears. On site there is a decent enough Italian restaurant which is my son’s favourite type of food. Would recommend for couples with young kids.
Stayed in January 2024
Reviewed: January 30, 2024
Richard
United KingdomLots. On the basis of the price and marketing - I was expecting a lux experience, but that, it isn't. My room, although comfortable enough - was dated - and the public areas, corridors etc are really shabby. The gym (something I was looking forward to) was really poor, small, claustrophobic - and the sauna and steam room had more of the feel of a large public baths than an upmarket hotel. There was supposed to be an upmarket shopping experience on site, but that was closed. Tbh it isn't really a full service hotel. I had thought that this might be where the skiing crowd hang out - but no, apparently, they are all up a step in private chalets (I discovered, chatting to a few I met in town).
The staff were generally either excellent (eg at reception and on the bar), or at least good enough (breakfast service was slow but ok). My room was comfortable and clean, but fittings etc dated. Aviemore is a very good location, and for sure, this hotel is much better than a direct competitor nearby in Colyumbridge. The breakfast was good.
Stayed in January 2024
Reviewed: January 30, 2024
Siobhan
United KingdomCafe at the soft play wasn’t open. Was busy and everyone was looking for a coffee, or juice. Breakfast had a good selection but the cooked breakfast was quite cold.
Good size of room. Clean towels daily. Soft play, swimming and the gym were all great.
Stayed in January 2024
Reviewed: January 29, 2024
Sarah
United KingdomTired looking in rooms and in the leisure facilities. Gym disappointing compared with pictures. Breakfast- appreciate buffet style always a challenge, but cooked elements only lukewarm at best.
Good for young children with facilities which as pool, outside playground and soft play area. Staff were good in the main - friendly and helpful.
Stayed in January 2024
Reviewed: January 25, 2024
Stephen
United KingdomSlightly dated but not a massive issue given the price.
Enjoyed access to the pool and sauna. Hotel was quiet and relaxed
Stayed in January 2024
Reviewed: January 25, 2024
Robert
United KingdomLot of facilities closed for refurbishment And no communication regarding this That was poor
Room and staff superb
Stayed in January 2024
Reviewed: January 24, 2024
Shazza
United KingdomNeeded maintenance daily to top the hot water from the tap and shower up.Bit annoying when we wanted showers first thing or last thing at night.
The room was good for me and my daughter to stay in for 3 nights.Two single beds were comfortable and the room was nice and warm and very quiet even beside the car park that was directly in front of our window.
Stayed in January 2024
Reviewed: January 24, 2024
Stephen
United KingdomNothing
Friendly and efficient staff. Location location location. Facilities such as bar with large Screen for football matches. Snow and fab walks
Stayed in December 2023
Reviewed: January 23, 2024
Trina
United KingdomBreakfast meat was barely warm. First day my coffee came out after I finished eating. Second day I got my coffee faster. Men’s toilets and showers were closed at the pool. That is unacceptable to expect a man to not have to run to his room to use the toilet when he is swimming on the other side of the hotel.
Clean and comfortable
Stayed in January 2024
Reviewed: January 22, 2024
Ewa
United KingdomBedding (it wasn't soft making it uncomfortable to sleep under). I found it too cold in the room. I was missing hooks in the room. No enough plugs. Jaccuzi wasn't on :(
Great location, swimming pool/soft play under the same roof. They gave us a room really close to the swimming pool (could go in my flip flops). Great size of the room. Sauna/steam room was a bliss.
Stayed in January 2024
Reviewed: January 21, 2024
Michele
United KingdomLots off things closed and not working
Loved the location warm and clean
Stayed in January 2024
Reviewed: January 19, 2024
Shaun
United KingdomThe flat screen TV remote did not work on first getting into the room. The shower could not reach a warm enough temperature no matter how long it was left running. There were electrical sockets that were not properly fixed into the wall.
The room was very stylish, with good lighting, comfortable chairs and a good bed. There was typical tea and coffee facilities and a flat screen TV.
Stayed in January 2024
Knysna, South Africa
Cusco, Peru
Toconao, Chile
Bucharest, Romania
Takaka, New Zealand
Rovinj, Croatia
Carnarvon, Australia
Rockhampton, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content