Academy Street, Nairn, IV12 4RJ, United Kingdom
#4 of 8 hotels in Nairn
Guests' ChoiceBased on 256 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.3
Staff
9.6
Value for money
9.0
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Robert
United KingdomAll ok
A friendly family hotel. Have stayed before and will stay again.
Stayed in May 2024
Reviewed: May 7, 2024
Thomas
United KingdomBreakfast was excellent and a great location.
Stayed in May 2024
Reviewed: May 6, 2024
Marjorie
United KingdomVery impressed with the food (both evening dinner in the restaurant and breakfast)
Stayed in May 2024
Reviewed: May 4, 2024
Steele
United States of AmericaToilet wouldn't flush half the time.
The staff are amazing and friendly. The restaurant downstairs was the best Italian food we've ever had. Absolutely delicious!
Stayed in May 2024
Reviewed: May 2, 2024
Derek
United KingdomNothing.
Great location, safe parking and friendly staff
Stayed in April 2024
Reviewed: April 15, 2024
Fraser
United KingdomN/A
Great value for money. All the staff were really welcoming. Food was excellent at dinner and also breakfast. Couldn’t ask for any more and would definitely stay here if in Nairn again.
Stayed in April 2024
Reviewed: April 10, 2024
Henry
United KingdomAll of it
Stayed in April 2024
Reviewed: April 10, 2024
Justyna
United KingdomIt was a lovely stay,very nice people, great food. Recommended. Thank you 😊
Stayed in April 2024
Reviewed: April 4, 2024
Gill
United KingdomBeautiful staff great service
Stayed in March 2024
Reviewed: April 2, 2024
Irmo
United KingdomNothing
From the start to finish we had a great time. Staff very attentive, knowledgeable and charming. The rooms clean bright and airy. Food from the restaurant and breakfast was excellent.
Stayed in March 2024
Reviewed: March 12, 2024
Enid
United KingdomTraffic bit noisy
Very welcoming, clean, good breakfast
Stayed in March 2024
Reviewed: February 22, 2024
Anthony
United KingdomI didn't stay longer
the hotel and staff were perfect
Stayed in February 2024
Reviewed: February 14, 2024
Martin
United KingdomGood, plentiful food. Friendly, helpful staff.
Stayed in February 2024
Reviewed: February 12, 2024
Janet
United KingdomOther guests a little noisy Friday and Saturday night, which is to be expected perhaps. A lot of single use plastic items at breakfast which could be phased out.
Supremely lovely friendly hosts. Room perfect for my needs, comfortable bed, tea coffee kettle TV, shower room with hot water. Good variety at breakfast. Central location and small car park and off street parking available. Very kind and accommodating family running the place.
Stayed in February 2024
Reviewed: February 12, 2024
D
United KingdomN/A
Friendly and welcoming professional owners. Lovely family run hotel. The portions huge, tasty and hearty. Would stay again
Stayed in February 2024
Reviewed: February 8, 2024
Mike
United KingdomAll good.
The very friendly proprietors. Food was excellent.
Stayed in February 2024
Reviewed: January 22, 2024
Dan
United KingdomThe room is always lovely and clean. I am always made really welcome and the food the food is lovely. I especially liked the bacon and the coffee. This is a proper hotel with professional people running it. I forgot my charger and was loaned one overnight, too. 👍
Stayed in January 2024
Reviewed: January 16, 2024
Judy
United KingdomBreakfast was amazing. And huge!!
Stayed in January 2024
Reviewed: January 14, 2024
Crina
United KingdomVery friendly owners, very good food feeling very welcoming, room very clean,strongly recommended Definitely I will come back.
Stayed in January 2024
Reviewed: January 7, 2024
Crina
United KingdomPerfect location,food excellent very nice family friendly and happy to help with everything. I strongly recommend,definitely is worthing to come back anytime. Thank you.
Stayed in January 2024
Reviewed: January 1, 2024
Lynne
United KingdomNothing
Great friendly owners, made us feel very welcome
Stayed in January 2024
Reviewed: December 22, 2023
Fiona
ItalyI would have liked extra blankets in the cupboard just in case it got cold in the middle of the night.
Delicious breakfast with sausages and black pudding. Fresh orange juice. Quiet room right in the centre of town.
Stayed in December 2023
Reviewed: December 12, 2023
Kathleen
United KingdomDue to my mobility issues tackling the stairs to our room was quite an ordeal but staff very helpful and willing to assist
Excellent freshly cooked evening meal and breakfast- lovely friendly helpful hosts - clean warm very comfortable room and en suite for very reasonable cost
Stayed in December 2023
Reviewed: December 11, 2023
John
United KingdomNothing
Staff were very friendly and accommodation was fine. Breakfast was good, and attached Italian Restaurant was excellent
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content