20 Hallam Street, Westminster Borough, London, W1W 6JQ, United Kingdom
#282 of 1,015 hotels in London
Guests' ChoiceBased on 3232 hotel reviews
8.3Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 11 June 2024
Julie
United StatesTrain vibration and noise.
Spacious, clean, convenient.
Stayed in June 2024
Reviewed: 10 June 2024
Moxom
United StatesThe optional breakfast, which we did not pay for, was basically breakfast in a bag. No matter, there are several excellent establishments nearby. Nanis was our go to.
A 10 minute walk from nearest tube stations in a very nice area of London, this hotel is comfortable rather than luxurious. It's a clean and comfortable place to lay your head after busy days and nights. The staff were on duty around the clock and eager to help.
Stayed in June 2024
Reviewed: 10 June 2024
Amy
United KingdomBreakfast Poor choice and not fitting with the rest of the experience
Clean and good location
Stayed in June 2024
Reviewed: 10 June 2024
Susan
United StatesThe reception staff was not particularly helpful, a bit snarky, especially the men on the afternoon shifts. There is a pub nearby which I thought would be fun, and it was but it also meant streetside rooms were noisy. The coffee pods were only free on the first day.
The location was convenient to all sights, either by public transportation or walking. It was very clean. There were plenty of options for eating out that were not packed like the places.
Stayed in June 2024
Reviewed: 8 June 2024
Claudia
RomaniaThe metro sound every time it passed.
Room facilities and the area in which is the hotel.
Stayed in June 2024
Reviewed: 8 June 2024
Leslie
AustraliaStairs to get breakfast and access toilets from ground floor
Pleasant welcoming staff very helpful
Stayed in May 2024
Reviewed: 7 June 2024
Slater
United KingdomTakeaway only Breakfast option
Very clean modern & spacious Convenient location Pleasant staff
Stayed in May 2024
Reviewed: 6 June 2024
Princess
IrelandIt was very clean and cost effective. The location was also well situated to where I needed to go
Stayed in May 2024
Reviewed: 6 June 2024
Louise
United Kingdomlovely hotel just a bit further from our venue than we thought, cleanliness was exceptional
Stayed in June 2024
Reviewed: 6 June 2024
Jane
United KingdomN/A
The location was great the appearance lovely..
Stayed in June 2024
Reviewed: 5 June 2024
Benita
United KingdomNothing ,all excellent ,I will return
The staff were very welcoming , great location ,and the room was spacious and lovely .
Stayed in June 2024
Reviewed: 5 June 2024
Holly
United KingdomThe lack of air con. Only having 1 pillow which was very soft. The mattress was quite hard which is personal pretence to be fair. Could not get the coffee machine to work but kettle was a good second option
The room was spacious, check in was easy, facilities were good. The location was very nice and central to the city.
Stayed in June 2024
Reviewed: 5 June 2024
Sigridur
IcelandBreakfast was not something you should call a breakfast....brown paper bag in the basement, with stale croissant, yogurt and an orange juice bottle. Also, would be nice to get a refill on the coffee station, kind of special to have to buy a refill pods for the machine.
Great location, nice neighbourhood, simple to get around. We were three in one room, enough space but would have loved to have more counter space. Staff was very helpful and welcoming.
Stayed in June 2024
Reviewed: 4 June 2024
Aynsley
CanadaPrice was a bit steep but it is central London so that is what it is…..
The location was great. Easy walking to most sites in central London and to Underground stations. Lots of pubs, restaurants and shops within easy walking. Staff was great!
Stayed in May 2024
Reviewed: 2 June 2024
Stephanie
United KingdomHad a sofa bed that was really uncomfortable and there was no bar in the hotel Breakfast was very poor
The staff were lovely the hotel was spotless and very nicely decorated
Stayed in May 2024
Reviewed: 2 June 2024
Alexis
SwitzerlandThe breakfast was one of worst we’ve had. Might aswell charge a little less and not have breakfast at all, or a little more and do it properly!
Great location, friendly and helpful staff, clean, good room size for central London
Stayed in June 2024
Reviewed: 31 May 2024
Philippa
AustraliaVery good value for money, clean, spacious
Stayed in May 2024
Reviewed: 30 May 2024
Andrew
United KingdomThe breakfast was awful and let the hotel down. There’s continental breakfast but this was a hostel breakfast picking up a brown paper bag with a frozen croissant, yogurt, with an orange juice in a board room with tables all in a row.
The rooms were very spacious and clean with comfortable beds
Stayed in May 2024
Reviewed: 30 May 2024
Jane
United KingdomNo mirrors in bedroom to do hair or make up breakfast really wouldn’t class as a breakfast and no mention that it a takeaway grab in booking page
Location
Stayed in May 2024
Reviewed: 30 May 2024
Garyb121
United StatesNo extra pillow provided. Hard bed. No regular sheet.
Very clean room. Spacious. Good location if you don't mind long walks. At the right value, I would stay here again.
Stayed in May 2024
Reviewed: 30 May 2024
Shishi
United KingdomWas disappointed when I first checked in because of the loud underground noise, but the staff has been arranging relatively quiet rooms. Other than that nothing bad.
Breakfast was satisfactory although it was past breakfast time but the staff gave us take away food and coffee. The room was clean especially the bathroom. Front desk staff were exceptionally friendly and helpful.
Stayed in March 2024
Reviewed: 28 May 2024
Mark
United KingdomThe Hotel was spotless and tge staff were very polite and friendly.
Stayed in May 2024
Reviewed: 28 May 2024
Lisa
United KingdomRegistration form stipulates if carpet stained during stay a £240 charge will apply. This was also highlighted to me by the receptionist. Not sure why such a high charge as carpet cleaner doesn't cost this much! On entering room , multiple stains on carpet so felt had to video carpet to avoid charge! Not a relaxed stay as worrying the stains maybe attributed to us 😞 Hotel on top of the tube, heard trains Breakfast in a bag
Clean, spacious family room for 4 of us. Hotel clean and good location
Stayed in May 2024
Reviewed: 27 May 2024
Tim
United KingdomVery little. You can hear the underground but that was all. Only one pillow and two would be good. We got in late so didn’t ask for a second which I’m sure they would supply.
Price, location, cleanliness and staff.
Stayed in May 2024
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