The Grove, Bath Road, Hillingdon, UB7 0DG, United Kingdom
#4 of 40 hotels in Hillingdon
Guests' ChoiceBased on 3436 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
9.0
Value for money
8.2
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Ashley
AustraliaWe were under the impression we could walk to the hotel ie actually at the airport Shower was awkward Hard to shave with limited light Iron had its wiring falling off Brekkie had no gluten free
Good sleep, warm quiet room
Stayed in May 2024
Reviewed: June 1, 2024
Maria
United States of AmericaRight near LHR, which was our goal. The restaurant was good and the staff friendly. We weren’t expecting as spacious a room, since it was just an overnight before flying in the morning.
Stayed in May 2024
Reviewed: May 31, 2024
Margaret
United States of AmericaA little bare bones. Tissue box ran out after two tissues
Very clean. Comfortable bed. Very helpful and pleasant staff. Good location to airport
Stayed in May 2024
Reviewed: May 31, 2024
Carol
United KingdomNothing
Location is great for the airport
Stayed in May 2024
Reviewed: May 30, 2024
לרמה
IsraelComfortable bed and clean
Stayed in May 2024
Reviewed: May 30, 2024
Diego
United States of Americaspacious, well designed, clean, great and comfortable bed and great breakfast. Super easy to get to, very close to the airport and super easy to go back to the airport
Stayed in May 2024
Reviewed: May 30, 2024
Valerie
United States of America£17.50 per person for breakfast. Hotel hopper bus comes once an hour and goes to Terminals 1, and 2 etc before Terminal 5 so it takes over 30 minutes. Public transit buses also go towards Terminal 1 etc from outside hotel same side of street as hotel.
At the end of our stay in the UK we checked into the hotel, then returned the rental car. we could walk back to hotel. We walked to a restaurant for dinner. For our flight next morning we took the public transport bus from across the street 6 minutes to BA Terminal 5. £1.75 contactless payments on board. Runs every 20 minutes..so convenient. Tea and coffee in the room.
Stayed in May 2024
Reviewed: May 29, 2024
Karen
United States of AmericaVery clean and comfortable. Very close to airport. Did not hear the planes outside.
Stayed in May 2024
Reviewed: May 28, 2024
Ingrid
GermanyGetting there from Heathrow by bus takes a bit of time and was quite a struggle for us
Stayed in May 2024
Reviewed: May 27, 2024
Viren
IndiaThey find it difficult to manage customers in the evening time, when there is rush and had to say customers that there is no place to sit and serving you will be difficult. Customer has to somehow manage on his own by requesting or sharing. As they are short of staff, customers had to collect designated water bottles for the day from reception everyday themselves. In case he/she forgets to pick up his lot, reception tells him or her to come down and pick up bottles. In case they are short of staff, they should be careful enough to apprise all the customers about the rules management have set in during check-in so that customers become used to all that and so will never mind.
Room was good with almost all amenities. It was very quiet and peaceful.
Stayed in May 2024
Reviewed: May 27, 2024
Margritha
South AfricaDinner was overflowing but the bar provided great food
Proximity to airport for departure and nice bar with good food
Stayed in May 2024
Reviewed: May 27, 2024
Ruth
CanadaDon’t know/Wasn’t there long enough to know, nor did i eat or drink there
Close to the airport with free bus service
Stayed in May 2024
Reviewed: May 27, 2024
Nailah
BarbadosThe only thing that I do not like about this hotel is that they have tubs in the bathroom which are very slippery when wet and the mat that they provide to assist with this doesn’t feel 100% secure. I think it’s about time that the hotel refurbish the bathrooms to include tiled showers.
The location being right outside of Heathrow Airport is very convenient. I have stayed at this hotel twice now and was pleased with my stay each time.
Stayed in May 2024
Reviewed: May 26, 2024
Linda
AustraliaThe mattress was soft unfortunately. Everything else was great.
Easy to access on public transport from the airport. Staff were friendly and helpful. Easy casual dinner in the bar. Room was clean and serviceable.
Stayed in May 2024
Reviewed: May 25, 2024
Burgon
New ZealandLocation and ease of getting there was exactly what I needed.
Stayed in April 2024
Reviewed: May 23, 2024
Arsen
KazakhstanI understand that you can’t have enough adapters for everyone, but you could have them on sale for those coming from Europe. And keep in mind that you can only get to the hotel from the airport by taxi, walking is not an option
I can say that it was a standard good airport hotel, nothing to complain about. I had a very early flight and wanted to spend as much time as possible walking around London, so I only spent the night at the hotel. And thank you that I was able to leave my luggage before check-in, it freed my hands for a walk
Stayed in May 2024
Reviewed: May 23, 2024
Anton
SingaporeRoom was far away and difficult to find
Front desk Masini (from the West Indies) was very professional and hospitable staff. He did make our brief stay comfortable
Stayed in May 2024
Reviewed: May 23, 2024
Richard
AustraliaBed to soft
Good amenities and close to the airport
Stayed in May 2024
Reviewed: May 22, 2024
Jenny
United KingdomWell situated for the airport
The room was beautifully appointed and very comfortable
Stayed in May 2024
Reviewed: May 20, 2024
Bv
SwitzerlandWhen we asked about the transport to the airport at 5am, we only got offered to take an Uber (which is not doable with small children without child seats) or a bus that runs once an hour (39 min past the hour). It would be great if the hotel would offer a shuttle service because probably the majority of guests stay there to be close to the airport before the flight. In the end we used Google Maps and took the RailAir bus across the street at 5:11 for £5. There have been some troubles with the payment after the check-out because they charged only one room instead of two even though the payment (authorization hold) at the check-in was done for two rooms on the same card.
The rooms are of a comfortable size. There was no noise from the airport - we were looking towards the north and the airport is on the south side. Express check-out was convenient. Short term parking is available in front of the reception. That was very convenient before returning the car at the rental.
Stayed in May 2024
Reviewed: May 20, 2024
Dirk
FranceFood quality of our dinner at the hotel restaurant could have been better.
Location close to the airport. Value for money.
Stayed in May 2024
Reviewed: May 19, 2024
Kathy
New ZealandThere was a cocktail menu but only pre-mixed cocktails were available . Restaurant service was very poor.
Convenient to airport & rental cars
Stayed in May 2024
Reviewed: May 18, 2024
Lynn
CanadaIt is an airport hotel. The staff were great. There is a walk around the airport/wooded walking path which is great if you have the time and it starts close to the hotel.
Stayed in May 2024
Reviewed: May 17, 2024
Cathy
United States of AmericaSome staff not very friendly.
Had everything we needed.
Stayed in May 2024
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