Small hidden step at entrance unmarked. My wife tripped and fell. Also, the check in agent was a bit surly, amd didn't tell us about parking when asked. The morning agent was amazing and told us where to move the car to.

Amazing room with a good location. Great breakfast.

Stayed in September 2024

Very hot room! But shouldn’t complain about September sunshine ☀️

Convenient, vfm

Stayed in September 2024

The bedroom was dated and could do with updating

The Location Bathroom had been recently modernised

Stayed in September 2024

Very convenient location for the University. Single bed.

Stayed in August 2024

Staff at reception weren't very welcoming Breakfast wasn't worth it £20

The room was big, spacious and clean, although a bit dated The staff at breakfast was very nice The location was fantastic: very close to the Kelvingrovegallery and to lots of nice resaturants

Stayed in September 2024

You do need to take a taxi or bus if you arrive by train. It isn't close to the center of town either.

The breakfast was good, the bathroom seemed recently remodeled and there was a stop for the hop on-off bus just a block away. Very close to Glasgow University.

Stayed in September 2024

Easy access (15 minute walk) to OVO or SECC area. 10 minute walk from Exhibition Centre Station. Comfortable beds, warm showers and friendly staff. There's nothing to dislike about this place and there's plenty of shops, bars and restaurants nearby. Would happily stay here again.

Stayed in September 2024

We were left a long time trying to book in and receptionist wasn't v welcoming. The carpets are looking threadbare and need replacing On the plus side the rest of the staff were lovely and the rooms were spotlessly clean The breakfast was lovely and accommodated different diet requirements.

Breakfast and location lovely

Stayed in September 2024

Bed was a bit small if you have back problems, but room otherwise was fine

breakfast was plentiful, staff were very attentive with your needs

Stayed in September 2024

Main thing that disgruntled me was the gentleman on reception when we arrived before checkin time and he was also there when we checked out. He didn’t even thank us, just pointed to the checkout box not even a glance from his computer. He really should get proper training. The shower tiles need a scrub too - otherwise clean.

The property was a lovely building quirkily laid out.

Stayed in September 2024

N/A

Pleasant hotel. Close to the buses, easy to get around.

Stayed in September 2024

The bedrooms need tlc The hairdryer was broken

The bar and restaurant were lovely

Stayed in September 2024

Nothing 😊

The room was very clean and the staff particularly in the restaurant were very friendly and attentive. Breakfast was delicious and very good value. Overall for the price I paid, would definitely stay again, many thanks.

Stayed in August 2024

It was a little bit expensive but that could have been due to being in August.

Room was a good size and clean. Nice bathroom. Breakfast was really good and very friendly staff. It helped me have a great start to the day. Location was great, I could walk everywhere I needed to from there.

Stayed in August 2024

Both location and room were really great

Stayed in August 2024

Staff were very helpful

Stayed in August 2024

Small and cluttered room

The property is a wee bit tired but overall the rooms, whilst small were clean and comfortable

Stayed in August 2024

The double room is quite small for two people plus luggage.

Receptionist was very friendly and helpful, the room was comfortable and the hotel is in a good location.

Stayed in August 2024

I commented recently, nothing new to share since my last stay.

I commented recently, nothing new to share since my last stay.

Stayed in July 2024

The room had a smell when you walk in

The receptionist (Emma) she was amazing soo helpful :)

Stayed in August 2024

t small reception area. No mini products or robes in room

location

Stayed in August 2024

On arrival we realised we had stayed before under a previous name. Really nice hotel in a nice part of Glasgow. We arrived early and left our luggage with reception. Only styed one night but it was just what we needed after two nights camping and a long day at the golf.

Stayed in July 2024

Unhelpful staff. There is virtually NO long stay daytime parking around the hotel (onstreet between 6pm and 8am overnight is free) if you are not lucky enough to get into their limited car park. The local street parking only allows limited hours of parking, and if there were any nearby car parks where you could leave your car for a couple of days, the Reception staff werent helpful enough to tell you about it. I watched one of them just shrug their shoulders when a foreign visitor tried to work out what to do with their car for two days, and told them to go to a post office on another street to get some change for the parking meter. They could be more helpful and provide a printout of the area saying where people could leave their car for long or short stays, such as the underground park and ride. The reception staff need to be trained to be more friendly and maybe even smile, as when I queried about their need to take a £100 'security deposit' (they need this in cash if you don't have a credit card), even though I'd paid for the room in full in advance, I got quite a grumpy and harsh response telling me it was very clear on the website and I should have looked at the terms and conditions, which I eventually found way down at the very very bottom of the Booking.com web page!

Clean and comfy room which was well appointed wih a decent TV, and reasonably quiet even next to a main road. Its on a main road with plenty of buses into town and a wide range of restaurants nearby. Two doors down is a pub which is clearly a meeting place for scottish musicians, and you got great music while getting a pint. Didn't have to wait too long to check in even thought were were a few people in front of me.

Stayed in August 2024

The breakfast was not worth the price, not many vegetation options and one day half the food was empty and not refilled, did not got back the next day

Great location, in the west end of Glasgow Large room with a Netflix on the tv and a desk space. Nice large bathroom

Stayed in August 2024