23-27 Waterloo Place, Edinburgh, EH1 3BH, United Kingdom
#41 of 170 hotels in Edinburgh
Guests' ChoiceBased on 4463 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 5 June 2024
Katherine
United KingdomLove the location!
Stayed in May 2024
Reviewed: 4 June 2024
Shelley
CanadaI’ve stayed at another Apex hotel in Edinburgh which I found to be little more sparkly ckean. This could have a few cosmetic upgrades…curtains in need of cleaning, especially re-grouting in shower and a fresh lick of paint in cupboards and walls.
Convenient to Waverley Station. Easy to locate. Very friendly and helpful front desk staff as were the restaurant staff and happy I could get room service as well as pre order breakfast.
Stayed in June 2024
Reviewed: 2 June 2024
Lucy
United KingdomEvery staff interaction was friendly and professional which started with David at Reception for check-in. All questions were helpfully answered with excellent recommendations. The rooms were comfortable and a higher standard of luxury than expected. The rooms and hotel were clean and comfortable. The spa facilities were clean, easy and delightful and the bar was lovely. After check-out, we were able to leave our luggage at the hotel with no hassles. As an added bonus, the location was just perfect with easy access to the city and local transport. As a disabled guest, this meant so much. In fact, a few of our party have mobility issues and the hotel was accessible and easy for all of us.
Stayed in June 2024
Reviewed: 2 June 2024
Rafal
Polandhappen that we wait long for breakfast
nice personel, very good location, swimming pool ok
Stayed in May 2024
Reviewed: 1 June 2024
Wendy
AustraliaSwimming pool and steam room were a great bonus but can be noisy with children in there.
Location excellent, very close to train station, airport bus across the road, Old Town very nearby. Room spacious and comfortable.
Stayed in June 2024
Reviewed: 1 June 2024
Jaloud
Saudi ArabiaI lived in room number 519, which is opposite the hotel staff’s office, and their noise and discussions were annoying throughout the night, as well as the sound of their office door, which was very annoying, and I did not have a good night’s sleep.
الموقع
Stayed in May 2024
Reviewed: 30 May 2024
Natalja
NorwayN/A
Everything was perfect!
Stayed in May 2024
Reviewed: 27 May 2024
Maureen
United KingdomOur room was soo dark, the pull up blind didn't work, it was like being in confindment- stained carpet
Location was perfect
Stayed in March 2024
Reviewed: 26 May 2024
Susan
CanadaLot of choice for breakfast and hotel was convenient for our rail travel and for walking or taking hop on bus
Stayed in May 2024
Reviewed: 26 May 2024
Galaska
United KingdomA bigger room and more tea and coffee AND SHOWER GELLI
Excellent service good choice
Stayed in April 2024
Reviewed: 25 May 2024
Kimberley
United KingdomOur room over looked on to bins and the noise of the bins in that area kept us up all night. flip flops should maybe be included for the spa as our feet were freezing walking around. Breakfast was nice however there could be more gluten free or buffet options for the price of it
The reception staff were brilliant. The girl that helped us during our stay was fabulous. The spa was nice. It was a great location to explore and return to the airport. Breakfast was nice. The room was nice and loved that there was a fridge.
Stayed in April 2024
Reviewed: 22 May 2024
Einar
Norwaywe were not aware that the restaurant was under redevelopment and breakfast was served in quite cumbersome e environment but food was ok we had some problem with double charging of the stay, but that is/was sorted out :)
location clean response
Stayed in May 2024
Reviewed: 22 May 2024
Matthew
United KingdomComfortable room, excellent location. Friendly and welcoming staff throughout.
Stayed in March 2024
Reviewed: 21 May 2024
Yvonne
United Statesrunny eggs
Breakfast was great.
Stayed in May 2024
Reviewed: 20 May 2024
Mark
AustraliaNothing to report
Oh the best has to be the shower….. best one ever in a hotel, the pressure was amazing just what you need after a tiring day.
Stayed in May 2024
Reviewed: 19 May 2024
Rose
United KingdomLocation and comfortable
Stayed in April 2024
Reviewed: 17 May 2024
Shanks
United StatesThe view we had was of the alley, but we didn’t really mind since they allowed us to check in very early so we could drop our things and go see the sights before we ran out of energy!
The staff were wonderful - they went over and above to compensate for a relatively minor inconvenience of having no cable to watch tele in the evening. They not only made our airport taxi arrangements, set up the wake-up call but packed us breakfast bags to go since we had a very early flight.
Stayed in March 2024
Reviewed: 16 May 2024
Sally
United StatesThe breakfast and coffee was very good until the construction of the restaurant. It changed from delicious to very low average . The elevator didn’t work for a day and kept changing when you got in from going up to going down and up for everyone which was inconvenient. Staff excellent. Location excellent. Beds and pillows excellent. We had a nice view and airy room excellent. Quiet room excellent
Stayed in May 2024
Reviewed: 16 May 2024
Corrine
United StatesThe beds and linens were fabulous. Breakfast was wonderful. We had a couple of concerns which were addressed quickly.
Stayed in May 2024
Reviewed: 14 May 2024
Noor
United Arab EmiratesThe sofa bed in the family room wasn't too comfortable but manageable for the 1 night we were staying. Also the fact that the room had two small windows very high up on the wall, no views, it was fine for a short break but would have been annoying if we were staying longer.
Location was great, the room was very clean and the fact that they can store your bags for a few days was perfect. The staff were very very nice and helpful too.
Stayed in May 2024
Reviewed: 14 May 2024
Natasha
CanadaClean spacious room with great bathroom. Views were amazing. Close to Royal Mile and shopping district.
Stayed in May 2024
Reviewed: 13 May 2024
Ying
TaiwanNo
Good location,kindly staff,large space
Stayed in May 2024
Reviewed: 11 May 2024
Wendy
United KingdomGetting a bit tired in places
We stay here for location more than anything
Stayed in May 2024
Reviewed: 8 May 2024
Niall
United KingdomThe double bed was two sing beds stuck together I didn’t like that
It was very nice I liked the pool and the staff were first class
Stayed in February 2024
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