45-47 Fitzhamon Embankment, Cardiff, CF11 6AN, United Kingdom
#24 of 50 B&Bs and inns in Cardiff
Guests' ChoiceBased on 1611 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
8.4
Value for money
8.4
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Affan
United KingdomBroken shower head
Well located and good parking options
Stayed in May 2024
Reviewed: June 2, 2024
Pinkney
United KingdomInflated prices because there was something on in Cardiff I know it’s the way the world works but def not worth the inflated cost
Convenient for Cardiff principality stadium
Stayed in May 2024
Reviewed: May 30, 2024
Virginie
United KingdomPerfect location.
Stayed in May 2024
Reviewed: May 28, 2024
Suzanne
United KingdomNo hot water in sink but shower fine
Location
Stayed in May 2024
Reviewed: May 28, 2024
Ewelina
PolandThe furniture was extremely basic and there was no lift. No free parking as well.
Perfectly acceptable for this price. Near the city center although that street near the river didn't feel particularly attractive. Room was clean and the bathroom - clean enough.
Stayed in May 2024
Reviewed: May 28, 2024
Dennis
United KingdomCentrally located; cheap compared with alternates; basic facilities but clean , comfortable and just as advertised.
Stayed in May 2024
Reviewed: May 26, 2024
Anja
United KingdomPerfect location for attending the Bruce Springsteen show at the stadium, my room looked looked out onto the venue! My room was clean and cosy and had everything I needed.
Stayed in May 2024
Reviewed: May 24, 2024
Phil
United KingdomAlthough parking was convenient it wasn't free unless you parked between 6pm -8am. The area itself was questionable, looked very dodgy but didn't have any problems. The area was a bit scruffy.
Location to centre was just a 5-10 mins walk. Clean room and parking right outside but on the street.
Stayed in May 2024
Reviewed: May 20, 2024
Jumoorty
MauritiusThe curtains were a bit short. At night, light from outside prevented me from sleeping well. Tap in the washroom is annoying.
Easy check-in and check-out process. Close to city center and train station
Stayed in May 2024
Reviewed: May 19, 2024
Woodvine
United KingdomLovely clean little room, close to all local amenities. Will definitely stay again
Stayed in May 2024
Reviewed: May 8, 2024
Susan
United KingdomLocation is excellent
Stayed in May 2024
Reviewed: May 6, 2024
Christopher
United KingdomGreat location! Nothing fancy but perfect for an overnight stay. Comfy and clean! Easy check in and check out!
Stayed in May 2024
Reviewed: May 1, 2024
Ashiq97
United KingdomBathroom and toilet. Netflix.
Location, facilities, process
Stayed in May 2024
Reviewed: April 28, 2024
Shaun
United KingdomQuiet, clean room in a good location
Stayed in April 2024
Reviewed: April 28, 2024
Ayillya
United KingdomNo hot water in tap
Stayed in April 2024
Reviewed: April 26, 2024
Aiden
United KingdomI've stayed here 3 times and had the same room at the front of the building if you have your windows open it can get noisy threw the night
Nice room and comfy bed.
Stayed in April 2024
Reviewed: April 25, 2024
Natalie
United KingdomBed was quite hard and I usually prefer a softer bed. Slight cleanliness issues such as a stain on the carpet but nothing major. Poor sound proofing meant that we were woken up quite early by others moving around their rooms.
Fantastic location with everything you could need for the price. Room had a great view over the river and the stadium and was quite sizeable. Staff were very friendly and helpful with letting us store our bags at the hotel on the day of checking out.
Stayed in March 2024
Reviewed: April 24, 2024
Cindy
United KingdomWhen I came to the room , there was a woman doing their office job in the room. She was surprised that I came in. Is this the norm for the office staff to work in an empty room which the cleaner had done the very best to clean and made ready for the next customer to stay? I think it's undermining the hard work of the cleaner. If you like to keep it professional, please keep the office staff in the office and not let them use clean empty room for their office. Its just bring the hotel reputation down
Clean, comfortable bed, updated decor
Stayed in April 2024
Reviewed: April 22, 2024
Mairi
United KingdomGood location, easy to walk into town
Stayed in April 2024
Reviewed: April 21, 2024
Ben
United KingdomEverything else was so well presented that certain areas like bathrooms doors not closing properly or marks on walls were really noticable.
Rooms well kept and presented nicely, amazing location and easy access.
Stayed in April 2024
Reviewed: April 21, 2024
Baltazarr
BulgariaThere were some issues with the late check-in but I managed to find a solution by the phone call to the hotel hotline.
Cosy rooms with all the necessary facilities. Great location right behind the millenium stadium and very close to the city center (about 5-10 mins of walk)
Stayed in April 2024
Reviewed: April 15, 2024
Britta
United KingdomQuiet and very convenient. Yea and coffee making facilities.
Stayed in April 2024
Reviewed: April 14, 2024
Maja
United KingdomClose to the city centre. Self check in and check out was really easy. Really nice and cosy rooms.
Stayed in April 2024
Reviewed: April 13, 2024
Mohamed
United KingdomPillows hard on my neck, I would prefer them softer
Location is good , I didn’t know breakfast was included .
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content