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Reviews of Hotel Ambassadeur 3 stars

St Clement Bay, St Clements, JE2 6SB, United Kingdom

#3 of 3 hotels in St Clements

Guests' Choice

Review score

Based on 569 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 23 June 2024

    8.0
    Lovely hotel,well situated,breakfast very good and staff extremely friendly. Will definitely be staying there again
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very convenient situation and recent refurbishment following storm damage is excellent

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Nice room with sea view, helpful friendly staff and good food
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights

    TV permanently on in the dining room with programmes you would not want to watch while eating. Sound irritating but staff were prepared to turn it down.

    Good breakfast and dinner. Great view from the room. Staff very friendly and helpful. Easy parking.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Felt like we had to go out every day, as nothing to keep us at the hotel
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Wasn’t an option to get drink or snack during the day , disappointed with pool area

    Breakfast was good but a bit boring after a few days , not enough choice, Best part of the holiday was the sea view & beach, bus service outside the door

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    A lovey place to stay within easy reach of all Jersey, attractions.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    While the food quality is good, the organisation of the optional evening meals is rather old fashioned, expensive and limited in choice.

    Excellent location, helpful and friendly staff. Comfortable rooms. It’s worth paying a bit extra for sea view rooms.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    9.0
    Excellent stay with excellent service and staff.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    TApart from the view from my bedroom window there was nothing to dislike about the Hotel.

    The room was was with the neccasary Facilities, Breakfast i had a very good choice of serial and juices to choose from an excellent cooked meal with tea & toast. View was not so good from my room when I looked out of my window I looked out onto roof of an out building.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Brilliant venue.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 11 nights

    Three steps at rear entrance. Could easily have a ramped access for less able people. Noisy television and musak together in the dining area.

    Good sea view and room facilities. Very good breakfast, evening meals and bar. Excellent staff. Good vehicle parking at rear.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Beautiful view
    • Business trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    Evening meal was a poor choice with limited options and the menu given out the night before. Breakfast could have had more choice. The room specifications on the booking where not followed, we required 1 double and a twin room and they gave us 2 double rooms.

    The hotel was perfect location with fantastic view. Breakfast was ok

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Clean, comfortaable and friendly staff.
    • Leisure trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 4 nights

    Good choices.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Well postioned,friendly staff and efficient . Excellent food but hotel rather tired and needs update
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The room overlooking the sea was far too hot and very unbearable as it had large glass windows exposed to the sun. Desperately needs air con. Fan provided but didn’t really achieve much. After 3 days requested a room out of the sun but forfeited the sea view.

    Receptionist was excellent- very helpful. Staff were friendly and efficient.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Ideally located for busses to St Helier, A transfer ticket enables you to take two journeys.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights

    completely satisfied with everything provided by hotel

    The breakfast was very good with a good choice, The staff were efficient and friendly. The room was cleaned daily and the bed comfortable. Extra tea and coffee etc available from reception on request.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 4 nights

    The room was really hot with no access to control the setting. The underfloor heating pipes meant that the cold tap ran warm water. We had to constantly have the window open which was next to the pool. The hotel had two functions on and a whole load of people of a cancelled flight on our last day. The dinner service and quality of the food was definitely affected by the busyness of the place.

    Staff very friendly and attentive when anything requested. Location fabulous for our needs as visiting family in the area. The first few meals we had in the restaurant were great.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Great place to explore the island from
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice location, friendly staff, free car park, dogfriendly.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    A lovely hotel with friendly, helpful staff.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights

    All clean and tidy but appearance a little dated.

    A lovely hotel. Had a problem with the mattress first night but this was resolved next day with a replacement. Staff very all very friendly and attentive. Asked for sea view which we had. Lovely view out.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    excellent
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    Car parking was good but could be better organised

    good choice of food for breakfast,food very good Dinner was also very good & ample. Our room overlooked the south east coast ,with an excellent view ,but still very quiet

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    friendly staff great location , I would go back.
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a bit a tired in need of decoration

    great location and staff very efficient

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    A beautiful relaxing stay in a lovely hotel
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No air con in the bedroom and the windows were locked! Far too hot and it’s only April!

    Location, great food and lovely staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Comfortable room. The breakfast is great.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good parking. Easy access to rooms. Simple room at a good price. Exceptionally quiet with no outside noise.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    It was very enjoyable and we shall look forward to returning in the future.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 6 nights

    We have no complaints about the hotel or our stay there.

    The room was spacious by comparison to other hotels. The breakfast was substantial with a good choice. The room had a very nice sea view. The hotel was very well furnished and maintained. The hotel had plenty of parking space.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    It provided for our needs for the ten hours we were there
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night

    We didn’t like being charged for two rooms when as a married couple (54years) staying for one night we were told that we had booked two rooms so therefore had to pay for two rooms. Two gentlemen were checking in at the same time and they needed two rooms so I wonder whether a finger had pressed both bookings for the same requirements. Not a pleasant experience when checking out from a less than sympathetic gentleman insisting on the second room being paid for.

    The breakfast was very good

    Stayed in March 2024

  • Reviewed: 11 April 2024

    7.0
    A small, clean, comfortable room in a dated hotel. Pricey for what you get
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The price was high for off-season at a hotel covered in scaffolding and a very small room.

    The room was compact but clean, comfortable and warm.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    7.0
    Fun visiting family
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Would have loved a sea view but my room was nice

    Old fashioned hotel close to the water with excellent bus lanes link into St Helier and beyond.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Convenient for visiting family nearby. Good bus links.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights

    We did not dine in the restaurant because of the limited times for evening dining and the menu looked quite basic and limited compared to many other Jersey restaurants. Personally, a little too much neon lighting for us in the bar and restaurant, even at breakfast time. Others might like this, though.

    Very friendly staff. Very comfortable bed and clean, spacious, light room. View a little spoilt by scaffolding, but this was to fix problems caused by the terrible winter storm, so understandable. Would have like to have been aware of this beforehand.

    Stayed in April 2024

Showing 1 – 25

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