8 Grosvenor Place, Chester, CH1 2DE, United Kingdom
#228 of 233 Holiday rentals in Chester
Guests' ChoiceBased on 5 hotel reviews
7.4Cleanliness
6.5
Comfort
7.0
Location
9.5
Facilities
6.0
Staff
7.0
Value for money
7.5
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Showing 1 – 5
Reviewed: 16 October 2024
Katherine
United KingdomCommunication with hosts was slow to sort out issues.
Excellent location, modern bathrooms and good sized bedrooms. Most beds very comfortable. Good central heating, furnishings a little tired.
Stayed in October 2024
Reviewed: 17 August 2024
Laura
United KingdomAlthough the bedding had been changed and the bathrooms were wiped down and fairly clean when we arrived, the kitchen was not clean (with spoons, fruit flies and ants in the dirty sink), and the stair carpet was filthy and had not been hoovered in some time. Everything was dusty and the furniture stained. A leg had some off the corner sofa which was being held up by a log! A toilet was missing its seat. Handles had broken off doors and were placed on the side in the kitchen. A broken glass had not been removed. Surfaces had a grubby feel. There was a musty smell throughout. The patio chairs on the balconies were dirty/ broken. Hazard tape and a torn down sign were on the staircase to the top floor (although we didn't use it anyway) There were not enough towels, those we had were tiny/ marked. Loo rolls had soaked up something brown. We bought cleaning products and toilet roll and dealt with the worst, the hosts sent cleaners on day 2 to clean and provide clean towels and toilet roll, which did improve things. There are 3 comfy seats in the main living room, plus a very uncomfortable futon type sofa bed which provides another 2 seats. It would be easy to fit in extra seating and it would have been great if we could have all sat comfortably together in the evening. Purestay need to inspect their properties regularly, as they seemed surprised by the state of things, although the property must have been deteriorating for some time. Although I must say they were pleasant on the phone, and did try to get things cleaned quickly.
Perfect location for Chester - right in the heart of everything - but also on a quiet-ish side street so feels private. Bedrooms all lovely and the beds very comfortable. It is a big house, which must have been as smart as the advertised photos when originally decorated, although now a little rough around the edges and looking a but worse for wear. With a good thorough clean, a bit of maintenance and more comfortable seating in the living room, this property would be an absolute gem.
Stayed in August 2024
Reviewed: 21 September 2024
Davoes
United KingdomNo back door. No windows in the living room. 2 large bags of dirty washing in the hall. T.v not working. I also had a parking ticket. Not enough wardrobe space.when can I expect my £250 bond refunded
Rooms,kitchen and bathroom were clean
Stayed in September 2024
Reviewed: 17 September 2024
Alison
United KingdomThere are no comments available for this review
Stayed in August 2024
Showing 1 – 5
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