The location was right on the Piccadilly approach. Was Á homeless guy right outside . But it didn’t really spoil our stay there ..

Very friendly reception and bar staff . Lovely room . Nice and clean .

Stayed in May 2024

Really hot day and Air con wasnt working so a portable unit was provided but this wasnt really sufficient, but only stayed the one night so we managed.

Room was big and spacious, bed massive and comfy, everything you needed was in there. Good central location

Stayed in May 2024

Nothing

The room was huge and the bed was comfortable. We were upgraded on arrival and we had a birthday cake waiting for us in the room which was unexpected and a lovely touch from the staff.

Stayed in May 2024

Not a lot really the Saturday morning breakfast the waiter was abit forgetful getting our order wrong , not offering toast etc . Sundays waiter was totally different could not fault him.

Lovely building , full of character . Bedroom was comfortable and clean , nice toiletries good shower everything we needed .

Stayed in May 2024

The broken lift when we first arrived

Stayed in May 2024

There was only one towel provided. We didn't ask for it to be rectified as we were running short on time so just used the small cafe one

Stayed in May 2024

Your staff were very professional and friendly

Stayed in May 2024

Had a couple of problems with the doors when we were there but it didn't spoil our holiday.

Lovely stylish hotel within easy walking distance of the shops and nightlife of Manchester. With a train station and lots of bus stops in the near vicinity we were able to easily travel to the Trafford Centre and other attractions that weren't within walking distance.

Stayed in April 2024

The breakfast selection wasn’t great.

It’s a beautiful building, has great rooms, the staff were great and the Angel suite was comfortable.

Stayed in May 2024

Bed was a bit too soft for our liking, no fridge in the room but their 'mini bar' offered canned drinks, aircon unit is a mystery to operate, no manual available, towels were linty, TV too small for the size of the room, never seemed to have any staff available at front desk.

Location is great, close to shops, bars and restaurants. Local transit right outside and just around the corner from Piccadilly. Room was spacious and quiet, excellent rain forest shower. Hotel offers discounted parking rate for nearby Citipark.

Stayed in May 2024

Always very comfortable. Huge beds. Very clean. Brilliant location for the train station (Piccadilly).

Stayed in May 2024

Was woken up a few times by noises outside the window

Staff were amazing, huge bed, lovely decor and bathroom

Stayed in May 2024

Was asked for card long number for deposit but wasn’t advised in advance. Got no card with me. Didn’t accept apply pay for deposit. Toilet smelled bad. Tv was very small.

Good location. Spacious room. Big comfy bed. Good shower setting that the switches are on the other side, so you wouldn’t get all wet with cold water once you switch it on. Quiet.

Stayed in May 2024

Our first contact with the afternoon receptionist: she gave us a tepid welcome.

Fab location. Great breakfast with very helpful and friendly staff. Excellent bathroom.

Stayed in April 2024

The staff was very friendly and helpful

Stayed in April 2024

We were a bit disappointed by the service in the restaurant (Bistro Abode). We went there on our first night for a cocktail/drink and we were made to feel unwelcome, as though we were disturbing the one member of staff on duty. Maybe we were as there were no other customers. Unsurprisingly, we did not return in the evenings. Breakfast was better but somehow the bistro staff seemed to lack the ability to be really welcoming and friendly.

The building has been well restored retaining many original features. There is a sense of history and confidence. The room was spacious and comfortable. The reception staff were helpful. The location is excellent, a short walk from Piccadilly Gardens and the main shopping areas.

Stayed in April 2024

Hotel bar closed early

Great location and very comfortable bed.

Stayed in April 2024

Rooms very tired with little to no effort applied to disguising dirty marks throughout. Kettle, coffee machine and Bluetooth speaker all unplugged with no identification as to what was what. No fridge, there was cartons of water on the shelf but who wants to drink room temperature water, was informed on check out that only suites have fridges. No indication as to whether snacks etc were complimentary or not. The coat hangers in the wardrobe are fixed in making it difficult to hang things up, I struggled to reach so how shorter people manage I’m not sure.

Fabulous breakfast with tasty quality ingredients. Friendly check in staff. Nice reception area and beautiful original tiling on staircase and entrance lobby. Some nice features in room.

Stayed in April 2024

There was nothing to dislike about this hotel.

Very conveniently located close to Manchester Piccadilly Rail Station , a lovely old building tastefully renovated, with comfortable bed and furnishings. Breakfast was excellent, made to order and beautifully presented. Good value accommodation All staff members we came across were professional and helpful

Stayed in April 2024

A bit of a weird smell in the wardrobe and the snack bar was not filled with the items on the list so made sure to check that this was the case to make sure I wouldnt get charged for items I didnt use. TV controller was quite unclean. Quite noisy, could hear hallway noise clearly on floor 3.

Bed size, bathroom size, room size, desk size.

Stayed in April 2024

Enjoying stay for a business trip, good breakfast, attentive crew

Pleasant Hotel close to Piccadilly Station. Not fancy.

Stayed in April 2024

The room was spacious, clean and cosy. Amazing breakfast too. Overall a great hotel.

Stayed in February 2024

The outdoors was broken the hole time we stayed

Stayed in April 2024

Service seemed slow at breakfast despite it being quiet.

The room was lovely, well equipped and pleasant.

Stayed in April 2024