Slight hiccup with the room

Staff were incredibly friendly and kind

Stayed in June 2024

Nothing

Location was excellent. Rooms were clean and comfortable. Winston on Reception was very friendly, helpful and professional. Nothing was to much trouble for him.

Stayed in June 2024

It would be great if the hotel would offer breakfast but it was not a big deal as there is a nice cafe right around the corner. A

Got upgraded to a sea view room which was lovely and big and the view is just incredible. Only a 10 - 15 min walk from train station, ideal location right on the beach.

Stayed in June 2024

Nothing !

Great location. Friendly and helpful staff. Received a complimentary upgrade to a sea view room. The room was clean and comfortable. Will definitely stay there again. Thank you !

Stayed in June 2024

Room carpet a bit grim and no food available ... not even breakfast - my error for not double checking but definitely bear in mind when booking

Location and staff were fantastic

Stayed in June 2024

No breakfast

Clean and comfortable

Stayed in June 2024

We never liked our outlook from the window . But I guess it’s what you pay . The tv reception was bad . The room was to small but it was clean . Only had one issue with the sink in the bathroom. There was a drainage problem which we made aware to in reception.

The room was comfortable for our one night stay . It was a little bit small for us but done the trick for one night . We never had breakfast. The location was good . On the seafront.

Stayed in May 2024

N/A

The location was fantastic, within walking distance of everything needed and with a beautiful beachfront just on the doorstep. Everyone was very friendly and welcoming at Alexandra Hotel, and Maria was especially kind and helpful throughout our stay.

Stayed in May 2024

Small amount of toilet paper ran out before we checked out.

Location great!

Stayed in May 2024

Confusion over paying for hotel room. I paid Booking.Com but hotel asked for payment when I arrived.

Good position.

Stayed in May 2024

No availability of breakfasts even a coffee and pastry would have been great!

Where the hotel is situated & even with a single room I had a lovely view.

Stayed in May 2024

No breakfast availability, or bar. No information in the room. ie WiFi code or number to call reception on

Location, view, room facilities and decor were good

Stayed in May 2024

There were a couple of negatives, we had out of date milk in the room (which is why my tea tasted off when we got there) but was changed very quickly at Reception. The shower temperature is hard to control and it takes a bit of effort to turn it off.

It was situated exactly where we wanted to be for the Motor Show on the Western Lawns. Our room had been refurbished to a high standard and we had a lovely sea view. Slightly confusing, we still can’t work out whether they serve breakfast as it doesn’t say there is a restaurant in the hotel but it says bed-and-breakfast elsewhere.

Stayed in May 2024

Shame breakfast not available on site. It was when I was here in September

Efficient staff. Helpful and friendly

Stayed in April 2024

There was no breakfast.

Stayed in April 2024

This review is hidden because it doesn't meet our guidelines.

I was upgraded to a Seaview Room. The room was a good size for a Single Bed room. Everything was very clean and worked. Very warm. Attentive Staff. I would definately stay here again...

Stayed in December 2023

Rooms were dated, small and item’s didn’t work Out of season, no breakfast or bar available

Staff and welcome, location

Stayed in November 2023

Our room smelt terribly of paint. There was no hot water.

The staff were approachable, friendly and helpful. The hotel was clean.

Stayed in October 2023

The shower pressure was quite poor, third floor if that’s still how it works. The room was a little crowded but it had a spare bed so I may have overlooked that when booking.

The bed was comfortable and the location was great. The receptionist was very friendly. Would stay again but would potentially ask to move rooms if I’d noticed the shower pressure earlier.

Stayed in October 2023

No hot water in the shower

Great location

Stayed in October 2023

The bathroom is very small.

Very friendly staff. Great location with a wonderful ocean view from the room.

Stayed in October 2023

Had to run water for ages and ages before it got even slightly warm. Water pressure in shower also poor. When I called down to reception it was clearly not a surprise about not being able to get hot water and they just suggested I should have run the water for even longer. Unsightly pigeon muck on side window and visible on exterior of building immediately outside.

Warm welcome on arrival. Comfortable bed. Nice side view of the sea. Room and bathroom very clean, newly fitted bathroom. Generally a good and comfortable stay.

Stayed in September 2023

The hotel is located right in front of the beach. 12min walk from the railway station. Many cafés and restaurants around. The single room was somewhat small but had all I need and was very clean. Bed comfortable and the shower worked very well. I am so glad I booked this hotel! I got an upgrade on my room and it made my stay even better! Monica at the reception was absolutely amazing and helpful. The whole staff was. My first visit to Eastbourne was an amazing experience thanks to Alexandra hotel.

Stayed in September 2023