Breakfast There was no option for breakfast as I normally have continental so it turned out very expensive at £16 a head also evening meals was a set menu no choice this didn't suit me so had to travel out of area every evening for a meal and you had to book in advance. Would go back to visit the island but stay other end where there's more going on.

Breakfast was OK. Location was good right by the sea a little tea room and local shop just up the road , cafe across the road only opened when the owner felt like that was it there wasn't even a local pub so basically you had to eat in the hotel every night . Hotel was loverly, bedrooms have been updated to a good standard and very comfortable more renovations to come over the winter.

Stayed in September 2022

Obviously not a five star hotel but we found the staff to be very friendly and helpful The rooms were very very clean we would stay again thank you very much

Stayed in September 2022

We paid more for the terrace, but I did not realise this would be a joint terrace with many other rooms. Luckily we were visiting outside of the season, so it was very quiet, but it could have been rather disappointing to find to pay more for room with common terrace. The staff were friendly, but sometimes not very helpful (eg. we were missing towels and drinking cups/glasses in our room, so I thought that the lady at the reception would have been the best person to ask for help, but she sent us to look for someone else, which was not right the corner and the person was not there). The room was tidy, but it would have been nicer to have some glasses rather than plastic cups in the bath to have some water.

The location and the view from our room were fantastic.

Stayed in September 2022

quite dated property, though it is priced accordingly so we’ll and truly meets expectation for the price.

absolutely lovely location - right on the coast to watch and hear the waves crashing. stunning view

Stayed in September 2022

Pool facilities

View

Stayed in September 2022

GROUND FLOOR SEA VIEW.. not impressed at all, view was permanently obstructed due to cars dropping off people and their beach toys.

. Breakfast, brilliant. room was large, clean, and well furnished

Stayed in August 2022

No water, fridge or mini bar provided in the room. No AC or I couldn't locate it. I don't drive so you are stuck at hotel for meals. You can commute via tour bus and prebooked taxi to Yarmouth for food and drink.No other restaurants located nearby. Limited drinks available in hotel bar i.e no full fat coke. Wifi signal in my room didn't work. I only had a signal in the restaurant.

The view was lovely - it was a beach front room. I had a free upgrade of the room on my arrival. The room was spacious and clean. Food in the restaurant is very nice.

Stayed in August 2022

Overall disappointing. The family room was £340/night plus Breakfast at an extra £18 per person/day put us off using the hotel for breakfast so we never used it for evening meal either. The hotel itself is dated and needs a little love. It looks neglected from the outside, Crumbling paint and broken tiles on the terrace. The pool is clean and facilities clean but the water is cold. Peak season and the hotel felt empty. Shame as it looked promising.

Clean rooms, serviced daily, room had a terraced area outside, location on a lovely quiet beach. Family room had plenty space for 4. Lots of free parking outside the hotel.

Stayed in August 2022

Facilities were poor and hotel generally needs refurbishment.

Great location, friendly staff and nice room.

Stayed in August 2022

I waited quite a while to check in, as the reception staff are not always manning the desk and there is no way to alert them of your presence. Although the dinner was certainly served with large enough portions to justify the price tag, my salmon was undercooked. However, I have no doubt the staff would have replaced it if I had asked, as they were extremely helpful.

The hotel is in a stunning location. Freshwater Bay is busy with beachgoers during the day, but quiet at night. The dining room in particular has a stunning view, although I was completely alone in enjoying it as the high price for food seemed to have scared the other guests away! The generous bathroom was a much appreciated luxury after a long walk, even in the cheapest room option. I also loved the efforts the hotel had made to be environmentally conscious.

Stayed in August 2022

no air con, old decor need refurbishment

the location, free parking

Stayed in August 2022

Only booking guys didn't gave me bed as i requested. We ask for 3 adults, 2 kids. I have to sleep in floor 😩. But no complain happy with rest of the stuff

Really nice location , staff is very helpful and friendly. Location of hotel is very good

Stayed in July 2022

Receptionists were great, helpful, professional, friendly and welcoming, especially Helen, she was really friendly. Pool was handy and clean, bathroom was spacious and clean. Recommend

Stayed in July 2022

The big selling point for this hotel for us was the view of the bay from the room, and the balcony. while some of the rooms had separate balcony, our balcony was basically a penned off area of part of the roof, over the bar of the hotel, shared with five other rooms. With not much work the area could be very nice, but at the moment, there is not much privacy and the rails could do with a coat of paint. Also some net curtain or blinds for the patio door’s would be good. The room it’s self was very nice.

Nice room, with a good view over the bay.

Stayed in July 2022

Cost of breakfast at £18 per person, although the 3 course meal was only £19 per person!! Didn't eat in the hotel as we met friends for breakfast and we went out for dinner. Location is good for the beach, however there isn't any pubs/restaurants or even a café within walking distance so you need your car. The hotel folder is full of rules which are slightly off putting ie £10/12 corkage fee for bringing your own drink to the hotel and no takeaways! Décor is a little outdated.

Large exceptionally clean room and bathroom with very comfortable bed. Lovely swimming pool.

Stayed in June 2022

Plastic mugs in room - one already cracked but never replaced. Being expected to use a fish knife for starter at dinner - please get your cutlery appropriate. Poor breakfast (compared to past visits when was excellent).

Excellent dinner, good value for money. All staff very pleasant and helpful. Wonderful location.

Stayed in June 2022

Needs a bit of TLC

Location

Stayed in June 2022

They offered a deal for dinner and breakfast, but by the time I managed to get through to book, dinner was booked up. However, they went out of their way to provide an excellent breakfast.

Breakfast was excellent. The room was large and very clean. The view was extremely good.

Stayed in September 2021

I could not connect to the WiFi.

The location was absolutely beautiful and convenient for lovely walks. Our room was much nicer than the outside of the building let on. Our room was clean and spacious. The staff was friendly.

Stayed in September 2022

The hotel was lovely. It does need a little attention cosmetically, but the room was lovely and the view was great.

Stayed in September 2022

This review has been hidden because it doesn't meet our guidelines.

Staff and management attitude is rude . They didn't stock tooth brushes. When asked for it- their replied was in last 20 years in hotel business no one asked for toothbrush . We requested for 12:00 noon checkout - that was denied as well.

Location is good.Facilities are average . Very outdated rooms

Stayed in September 2022

service particularly at breakfast poor

rooms nice and bright and clean

Stayed in September 2022

Excellent location right on the beach. Just over an hours walk on the coastal path for the fit to the Needles. Clean spacious room and friendly staff.

Stayed in September 2022

Liked everything but a mini fridge in our room would of been helpful

The hotel is overlooking the beach and the views from the hotel were amazing it's set in a lovely secluded spot with wonderful beaches and local area to explore with good bus links to tourist attractions and larger towns like Yarmouth and Newport but does get less often in the evenings. The staff was helpful answering any questions we asked. We had a ground floor sea view double room and it was wonderful to hear the sea from our room.

Stayed in August 2022