Bed too small.

Location was good.

Stayed in June 2024

Clean and close to the station and a short walk to the center of town

Stayed in June 2024

Nothing

The room was really comfortable and quiet. The shower was great lots of water pressure. It was a spacious room that was laid out nicely. The hostess was excellent and it was easy to check in and out. I’d definitely stay here again

Stayed in June 2024

Impossible to enter with no cell phone. No information about various whereabouts with nobody to ask (again, cell phone presumed).

Stayed in June 2024

Would prefer a reception for collecting keys, can be fiddly trying to open the lock box after a wedding.

Everything you need is in the room. Loved the little extras that came with it like biscuits, hot chocolate and shower gels

Stayed in June 2024

Little book with bits about the local area, could of mentioned Hereford has a free zipper bus to get you around the town. Otherwise made a lovely stay thank you

Great location as a short walk from Hereford train station. Ideal if you are doing hay festival on public transport. Nice converted houses into room only rooms with large car park and garden at the back. Spacious room, clean with separate bathroom/shower, the toiletries & drinks in room were very nice. On a busy ish road but it was very quiet at night. Few things are directly nearby: a Pizza Hut, a pub & fish n chip shop. Clear instructions on how to enter/get key and who to contact if any issues. I thought I wouldn’t like the room only/no reception staff but actually it still felt very homely and comfy. Would definitely consider to stay there again.

Stayed in June 2024

Room could have been bigger, but that was my mistake in not guaging size beforehand, nothing to do with the hotel.

Room was very clean, very neat. Thank you for buying the chocolates for our wedding anniversary!

Stayed in May 2024

I only stayed here for one night for my visit to the Hay Festival and I will be looking to stay again next year! The staff were friendly and helpful for check in. My room was clean and comfortable with all of the required storage and amenities and the shared bathroom facility was clean. Located only a 10 minute walk from Hereford Rail station was also very ideal.

Stayed in June 2024

A convenient location, clean and tidy and good value. The place is not far from town and walkable. The room was quiet and had everything you need for a short stay.

Stayed in May 2024

There was some road noise during the night.

Clean room. Comfortable bed. Clean bathroom. 24 hour access with key codes etc. No food is provided but we knew that on booking. It was not a problem and enabled the price to be kept down.

Stayed in May 2024

Lack of acoustic insulation was an issue for me - I was not able to sleep as i could hear another person talking and laughing loud in another room. It seems he was talking loud in a language I could not understand, possibly on the phone to someone else 3am to 8am. It was so loud, that even with earplugs I could still not sleep.

There was car park at the property

Stayed in May 2024

Nothing

Everything. Location to the town and the cleanliness of the establishment.

Stayed in May 2024

Dressing table stool leg broken, not reported by previous guest presumably, almost collapsed under me. Hopefully now sorted by management

Comfortable room, nice toiletries, clean. Parking on site good

Stayed in April 2024

Daily room clean + hot beverage selection and biscuits were nice.

Stayed in May 2024

Website was a little unclear on payment - I thought I had to pay at reception after my stay, but they charged my card before then. Might just be me though since I've never booked a place to stay before.

The place was nice and cozy, and it was pretty easy getting in. The bathroom is shared, though I didn't run into anyone there so it wasn't too bad. Beds were nice and comfy, and they had free wifi.

Stayed in May 2024

Room and decor a bit dated, (but clean and functional )

Location convenient, good parking availability

Stayed in May 2024

Good location for city, Good carpark, clean and comfortable, Good communication, good value will stay again.

Stayed in May 2024

Landlady thought she had emailed codes to access room and had not due to US phone number. seem irritated to have to find out she had dropped the ball.

Room was clean, bed was good bathroom clean and modern plenty of power outlets in room good quality linens and towels.

Stayed in May 2024

Very well situated, room was great. Very useful information given to us showing where we could go and eat and what was around.

Stayed in May 2024

Good

Stayed in May 2024

The en-suite room was very clean, comfortable, and well equipped with tea/coffee/hot chocolate making facilities. The bathroom was spotlessly clean. The bedding was crisp white cotton. There were also at least 10 easily accessible sockets in the room! There was ample parking in the car park, and it was only a 10 minute walk into town. I arrived really late (1am) because there had been an rtc en route, but I had been given the entrance code to the front door, and an additional code for my room key, so there was no problem getting in. Would stay there again.

Stayed in May 2024

Nothing, just a little too far out of the town

Everything

Stayed in April 2024

I would have liked a very simple self service breakfast such as cereal, toast and tea or coffee.

Parking, central, location, friendly staff and value for money.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024