Baird Road, Monkton, Prestwick, KA9 2SQ, United Kingdom
#24 of 24 hotels in Prestwick
Guests' ChoiceBased on 2496 hotel reviews
5.5Cleanliness
6.2
Comfort
6.2
Location
7.2
Facilities
5.7
Staff
7.3
Value for money
6.8
Free WiFi
10.0
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End of dialog contentReviewed: 20 June 2024
Dianne
United KingdomOne of the twin room beds had a white duvet covered in black hair
Quiet enough and husband slept well on his business trip
Stayed in June 2024
Reviewed: 19 June 2024
Tia
New ZealandIt was a bit tired and rundown, although renovations are in progress. Not in walking distance to the nearest town amenities. The staff could have been a bit more helpful on check in to explain the facilities, what's available and even a map.
The room was clean. It was value for money.
Stayed in June 2024
Reviewed: 19 June 2024
David
United KingdomParts of the hotel were very run down. The corridors had paint that wasn't finished. Inside the room the bathroom was very outdated. Little water came out the taps and the shower was also lacking pressure. One of the plugs wasn't good either. Had to plug my charger in at a weird angle for it to work. Paying for WiFi these days is a travesty. They do it because there is virtually no signal. So they can do that. I think that needs to be sorted.
The property itself was a wonderful building. Lots of parking that was free as well. The room itself had a nice and comfortable bed and overall it was nice and quiet. The TV was of a decent size and made watching the football decent.
Stayed in June 2024
Reviewed: 18 June 2024
Dudgeon
United KingdomThe place is pretty chaotic and messy.
Stayed in June 2024
Reviewed: 16 June 2024
Rosie
United KingdomIt’s a bit outdated, could do with a refurbishment
Beautiful location, pleasant sized rooms
Stayed in June 2024
Reviewed: 16 June 2024
Mike
United KingdomRoom needed painting and there was no bin
The area was lovely
Stayed in May 2024
Reviewed: 16 June 2024
Wilma
United KingdomNoisy in corridors and doors slamming. Difficult to sleep. So noisy at sleeping hours.
Nice room. Ground floor. Quiet location cobwebs.
Stayed in June 2024
Reviewed: 14 June 2024
James
BulgariaBed was not comfortable, decor was dated.
The chef was awesome, a valuable asset.
Stayed in June 2024
Reviewed: 11 June 2024
Linda
United Kingdomno dugs allowed in public areas yet dog frirndly advertised radiator was broke no hairdryer no telephone corridors looked derilict fire doors had been stripped but not painted unable to have food as no dogs allowed in any seated areas
nice location and friendly reception staff
Stayed in June 2024
Reviewed: 10 June 2024
Wilma
United KingdomAlways something doesn't work. Light switch in bathroom. Long walk to reception. Often outdated bathroom.
Ground floor. Quiet. Friendly helpful staff.
Stayed in June 2024
Reviewed: 10 June 2024
Wayne
United KingdomNo hot water or heating in room B712 throughout my stay my stay unfortunately when I reported this to reception, they had no alternative rooms or additional heating available. My 8 year old son suffers from poor circulation, which spoilt our weekend. There was also a packet of half used tissues under one of the beds.
Very nice hotel with very helpful friendly staff. Pleasant surroundings with games available for children.
Stayed in June 2024
Reviewed: 9 June 2024
Lilou
CanadaDirty, old, no escalator for your luggage. No air conditioning. Food is equivalent to the food you find in nursery for old people.
The location was great. A bit out of nowhere. No restaurant or pub near by which is bad because the food was terrible
Stayed in June 2024
Reviewed: 3 June 2024
Michelle
United KingdomHotel was short staffed bar closed before 11 on a Friday night. Room too hot. Tv didn’t work and bathroom hadnt been cleaned lots of mud on the floor and shower didn’t work.
The price
Stayed in June 2024
Reviewed: 31 May 2024
Sarah
United KingdomThe hotel needs a lot of updating, but you know this when you book. That is why it is so reasonably priced.
Staff were so friendly and helpful. Historical building and lovely well-kept grounds. Value for money.
Stayed in May 2024
Reviewed: 29 May 2024
Wilma
United Kingdom3 floor. Not ideal with back pain. Taps hard 2 turn off completely. Bedside lamp didn't work. Noise outside room window at times.
Clean parts of room upgraded. Quiet at times.
Stayed in May 2024
Reviewed: 28 May 2024
Marie
IrelandNo attention to detail at entrance Shabby corridors Long walk to lift Empty can found in bedroom Leaking tap No toiletries
Location Room decor recently freshened up but very basic
Stayed in May 2024
Reviewed: 26 May 2024
Stewart
United KingdomA little more activity for kids to enjoy, park. Access to the tennis court, basketball net Which we did see. But couldn't seem to access this, a waste of facilities which would definitely be useful with children.
The staff were excellent and very helpful, I was also remembered from a previous visit. Reception was brilliant to me and my son.
Stayed in May 2024
Reviewed: 26 May 2024
Andrew
United KingdomCould of been more seats in the bar if being picky
Staff were very polite and helpful, overall it was good for the one night for what we needed it for.
Stayed in May 2024
Reviewed: 23 May 2024
Tracy
United KingdomThe room was tired and needed modernizing and updating. The bed had dead bugs on the corner and the window did not shut.
The location was in a beautiful setting
Stayed in May 2024
Reviewed: 16 May 2024
Robert
United KingdomObviously it's price dictated. For the price it was spot on
For the price it was excellent. No thrills. Just a nice bed, nice shower, nice room.
Stayed in May 2024
Reviewed: 14 May 2024
Pollock
United KingdomTv wasnt working information re breakfast etc wasnt good. Lack of food and drink only vending machines. No curtains on windows was a cause for concern re privacy.
It was suitable as we were attending a festival and really just needed bed.
Stayed in May 2024
Reviewed: 13 May 2024
Jacqueline
United KingdomThe bed very firm and uncomfotable but again personal preference would be less firm bed. Tea /coffee tray wasn't cleaned. The full floor was very creeky but again an old building , it could do with beeing repaired. No lamp, one bedside table, no shower/shampoo but there was a small soap. I understand to keep prices down for guests but cutting down the basics isn't wise. The back stairways are manky. Keeping the place cleaner is much needed. I don't normally report negative reports but this time i feel i had to so it can be addressed because this hotel has so much potenial .
The garden and grounds ate lovely, staff nice but need training on reception area.tried their best though.
Stayed in May 2024
Reviewed: 10 May 2024
Miroslav
Netherlands-it was a problem to find an empty parking slot, -the radiator knob was damaged and it was impossible to reduce the heating, receptionist told me that unfortunately there is no maintenance personnel present during the weekend and there are no any other available rooms, the window had to be open the whole night, -furniture and interior is quite old and worn out, + a bit smelly, -breakfast was very basic and for given price, I would expect more variety, -Wifi was working, but internet was not, during my whole stay, which in combination with no GSM reception inside the buildings, caused total radio silence.
actually nothing
Stayed in May 2024
Reviewed: 7 May 2024
Kelvin
United KingdomBar should be open all day bed uncomfy actual corridors in accommodation scruffy linen left in corridors
Actual house nice
Stayed in May 2024
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