Baird Road, Monkton, Prestwick, KA9 2SQ, United Kingdom
#24 of 24 hotels in Prestwick
Guests' ChoiceBased on 2466 hotel reviews
5.5Cleanliness
6.2
Comfort
6.2
Location
7.2
Facilities
5.7
Staff
7.3
Value for money
6.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2023
Julia
United Kingdomn/a
n/a
Stayed in September 2023
Reviewed: 23 September 2023
Dainius
United KingdomNone
Everything was perfect
Stayed in August 2023
Reviewed: 20 September 2023
Wilma
United KingdomDust. Cobwebs. Outdated bathroom. Spiders in room. Long way to my room.
Quiet, comfortable. Price ok.
Stayed in September 2023
Reviewed: 17 September 2023
Paul
United KingdomNot much
You get what you pay for
Stayed in July 2023
Reviewed: 14 September 2023
Andrew
United KingdomHotel was clean and a lovely building but rather tired. Shower screen required to be replaced but staff advised this would be dealt with.
Kitchen and restaurant staff efficient. Excellent breakfast. Comfortable room.
Stayed in September 2023
Reviewed: 13 September 2023
Jamie
United KingdomRoom stunk of smoke. Bath panel falling off. Bed like a rock.
Cheap accommodation last minute other than that can't think of anything.
Stayed in September 2023
Reviewed: 11 September 2023
Elaine
United KingdomShame that the bathroom still has a coloured suite, a plain white one would have made all the difference Would have been good if the window could be opened slightly more
Plenty of hot water. Shower had reasonable pressure Bed was comfortable and room was very clean.
Stayed in September 2023
Reviewed: 11 September 2023
Iain
United KingdomDifficult to find ,postcode and address took us to a different location. Isolated location Uninspiring catering
Nice building,friendly staff
Stayed in September 2023
Reviewed: 11 September 2023
Margaret
United KingdomTo remote
Nice room Robert on reception was extremely nice and helpful
Stayed in September 2023
Reviewed: 10 September 2023
Ian
United KingdomVery noisy We changed rooms for our second night as we were put over the outside bar area where people were sitting and smoking til the early hours Very small sparce 1st room with no lamps and a tiny window which we had to close because of noise No fan available(we had to buy our own) Very basic menu We paid more for our superior room God knows what the cheaper rooms were like!! If we hadn't changed rooms we would have walked out
Location
Stayed in September 2023
Reviewed: 10 September 2023
Douglas
United KingdomCleanliness. The room was never cleaned, litter in corridors and reception was there the whole week. Public toilets were awash with God knows what. Disgusting. Food was only adequate. Lack of staffing. Could be a nice place if it was properly staffed and cleaned
Quiet location The cat Entertainment was ok
Stayed in September 2023
Reviewed: 10 September 2023
Alisha
United KingdomA bit run down, but clean with friendly staff.
Last min booking due to being let down else where.
Stayed in September 2023
Reviewed: 9 September 2023
Marsden
United KingdomCatering
Location
Stayed in August 2023
Reviewed: 8 September 2023
Elijah
United StatesOutdated, poor plumbing and electrical, not clean and staff was not very helpful. Also £7 for WiFi a day is ridiculous
The cat that lives in the lobby was the best part…
Stayed in September 2023
Reviewed: 7 September 2023
David
SpainDinner, good value
Stayed in September 2023
Reviewed: 6 September 2023
Wilma
United KingdomNoisy folk outside in corridors, lots of flies in the room buzzing, slamming doors- so difficult to sleep. Exhausted when working the following day. Noisy bar downstairs. Awful stayover this week.
Nice room nice location. Clean. Price reasonable.
Stayed in September 2023
Reviewed: 6 September 2023
Sharon
United Kingdomi stayed in the annex, wow i don’t think the stairs or hallway have seen a hoover in a while & for the windows, toilet seat came off hairs on the seat & cobwebs in the ceiling, cleaning staff need a lesson in cleaning a room.
the location, main house & got a great sleep.
Stayed in September 2023
Reviewed: 4 September 2023
Annette
United KingdomA bit of a hostel feel catering to coach parties and the restaurant had a works canteen approach which wasn’t expected
Country location and price
Stayed in September 2023
Reviewed: 3 September 2023
Clare
United KingdomClaims to be dog friendly, but! You can’t go in the bar or restaurant so we had to eat separately and sit in a cold disused room to have a drink. Food is buffet , which we were told after paying, and like a school canteen, but for £12 it was ok
Looks good from the outside
Stayed in September 2023
Reviewed: 2 September 2023
Zechmann
AustriaEverything
Stayed in August 2023
Reviewed: 29 August 2023
Ferryair
United KingdomThe Hotel has a few dangerous items that desperately needs repairing, one particular problem was that my partner suffered a nasty cut from a very jagged piece of metal on a Corridor Door ( photos attached ) Asked Reception for a Plaster to cover gash & it took 37mins to get one !!!! Fire Exit also had a jagged piece of metal that caught clothing on way out into Car Park ( Maintenance needed on both doors) On this stay we had a Car Alarm go off outside our window at about 0300hrs & then to top it all off the Fire Alarms went off 3 times just after 0700hrs The Mattress had more lumps in it than the Alps (Room 1011)
The Evening's entertainment was SUPERB & the Hotel looks impressive, Bar area was pleasant.
Stayed in August 2023
Reviewed: 28 August 2023
Leonie
AustraliaThe pillows were too full and high, a noisy door in corridor right outside our bedroom, no drinks menu with evening meal
A lovely old establishment, lovely old rooms like the bar and small lounge room, amazing staircase
Stayed in August 2023
Reviewed: 27 August 2023
Joseph
United KingdomGood value
Stayed in August 2023
Reviewed: 20 August 2023
Stephen
United KingdomRestaurant closed very early
Friendly staff
Stayed in August 2023
Reviewed: 20 August 2023
Reed
United KingdomPlace is like a maze alot of noise from those at the barc
The view is nice
Stayed in August 2023
Bad Liebenzell, Germany
Steinhude, Germany
Acqui Terme, Italy
Matera, Italy
Polignano a Mare, Italy
Santiago del Teide, Spain
Willemstad, Curaçao
Uludag, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content