16-22 Gunterstone Road, Hammersmith and Fulham, London, W14 9BU, United Kingdom
#601 of 1,017 hotels in London
Guests' ChoiceBased on 3855 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.6
Staff
8.4
Value for money
7.9
Free WiFi
7.0
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End of dialog contentReviewed: 26 June 2024
Manuel
United KingdomCall from sink tap loose and crack in bath
Convenient to the tube station
Stayed in June 2024
Reviewed: 25 June 2024
Swimmom33
South AfricaMouldy smell in room. Shower didn't drain
Excellent location in quiet street
Stayed in June 2024
Reviewed: 25 June 2024
Eric
MalaysiaThe safe wasn't working. I couldn't access TV channels
The location was close to Baron's Court tube station.
Stayed in June 2024
Reviewed: 24 June 2024
Aada
FinlandI only complain about the wifi, it wasn’t working barely at all.
I enjoyed how kind and helpfull the staff members were.
Stayed in June 2024
Reviewed: 23 June 2024
Becci
United KingdomNothing
Considering being so close to the A4, I heard nothing. I also liked the double doors keeping noise from reception to a minimum (my room was the 1st one after reception on the ground floor). Staff were really welcoming and were happy to also store my suitcase for the day. Location was good too. Nice quite kensington street but close to several nice shops for dinner or supplies.
Stayed in June 2024
Reviewed: 22 June 2024
Hilary
United KingdomTv didn't work
Ideal location and great value for money
Stayed in June 2024
Reviewed: 22 June 2024
Ashdod
United KingdomA mould smell coming from the bathroom
A very quiet garden facing room
Stayed in June 2024
Reviewed: 20 June 2024
Jodie
United KingdomLocation
Stayed in June 2024
Reviewed: 19 June 2024
Elizabeth
United KingdomBreakfast was cheap but rather poor.
Clean room and comfortable bed. Kettle with tea/ coffee provided. Located on a quiet road near a tube station.
Stayed in June 2024
Reviewed: 18 June 2024
Jb
IndiaThere is no lift for 2nd 3rd floor access. So if you have problem with the stairs, you should pre request room on the ground floor
The location was good. The rooms were clean and hygienic.
Stayed in June 2024
Reviewed: 18 June 2024
Karen
IrelandThe location was excellent. The bed was very comfortable and the shower was amazing
Stayed in June 2024
Reviewed: 16 June 2024
Phangforest
United Kingdomthat it was a bit far from where i was going
i loved it was quite and friendly service if i had the money i would tip
Stayed in June 2024
Reviewed: 15 June 2024
Takuma
GermanyBreakfast was very lackluster and the staff could have been more service oriented.
Room was clean and comfy.
Stayed in June 2024
Reviewed: 11 June 2024
Minnie
AustraliaThere was a cushion on the bed with stains on it and the throw blanket/decorative blanket on the bed had stains on it also. I asked reception immediately on arrival to remove it from the room which they did and apologised. There was also a slight lack of cleanliness with the toilet not clean and seeds on the carpet on arrival.
Great location near two train stations.
Stayed in June 2024
Reviewed: 9 June 2024
Anand
United KingdomLot of stairs, smallish room
Clean, comfortable, close to tube
Stayed in June 2024
Reviewed: 9 June 2024
Gawai
IrelandThe room was small in size, it was difficult to even place our trolley and open in the room besides the bed. The only drawback, rest everything was perfect
The friendlies of staff and able to provide service on request related to getting facilities and keeping room clean
Stayed in June 2024
Reviewed: 7 June 2024
Christina
United KingdomNo lifts
The property has no lifts, and they allocated a room in the third floor for us. My husband has a heart condition and can’t do the stairs. So they gave an another room in the basement, which was awesome as it was quiet and comfy. Very accommodating.
Stayed in May 2024
Reviewed: 4 June 2024
Derek
United KingdomThe single room beds are small
It is a very good value low priced hotel. If you want more you have to pay more.
Stayed in June 2024
Reviewed: 4 June 2024
Stuart
United KingdomNo hot water
Everything
Stayed in May 2024
Reviewed: 4 June 2024
Anne
United StatesThe WiFi was not good— My phone would connect, but then would not work. I ended up turning it off.
Comfortable room although small. Bathroom was new and very nice. Location was good —close to two tube stations (about 4 blocks). Quiet street and did not hear other guests.
Stayed in May 2024
Reviewed: 2 June 2024
Jamebaynham
United KingdomTv didn’t work but other than that I enjoyed my stay.
The room was functional and the shower was fantastic ,yes the tv didn’t work but easily rectified watching my iPad this could of been a problem but I was staying one night.the breakfast was 750 for a continental which was fine.i also the closeness to baron court tube station .
Stayed in June 2024
Reviewed: 2 June 2024
Simon
United KingdomNo lounge bar Lock fell out of door in daughters room Single rooms really small Hairdryer didn’t work in 1/3 rooms
Location Staff Shower
Stayed in June 2024
Reviewed: 31 May 2024
Joanne
United KingdomWiFi was very poor so I couldn’t do any work.
Room was comfortable, modern and clean. Room was a good price for the night. Reception staff were friendly and helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Angelina
GermanyVery nice location in West Kensington if you want to get away from the busy city centre. Close to Tube or Bus station and you can easily reach the famous sights. E.g . to Covent Garden it takes around 30 min by Tube. Breakfast is good value for money. Always someone available at the reception if you need anything.
Stayed in May 2024
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