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  5. Reviews of The W14 Kensington

Reviews of The W14 Kensington This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

16-22 Gunterstone Road, Hammersmith and Fulham, London, W14 9BU, United Kingdom

#604 of 1,024 hotels in London

Guests' Choice

Review Score

Based on 3854 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.9

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 18, 2024

    9.0
    Excellent Location
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The location was excellent. The bed was very comfortable and the shower was amazing

    Stayed in June 2024

  • Reviewed: June 16, 2024

    9.0
    it’s either you love it or not
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    that it was a bit far from where i was going

    i loved it was quite and friendly service if i had the money i would tip

    Stayed in June 2024

  • Reviewed: June 15, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was very lackluster and the staff could have been more service oriented.

    Room was clean and comfy.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There was a cushion on the bed with stains on it and the throw blanket/decorative blanket on the bed had stains on it also. I asked reception immediately on arrival to remove it from the room which they did and apologised. There was also a slight lack of cleanliness with the toilet not clean and seeds on the carpet on arrival.

    Great location near two train stations.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    8.0
    Pleasant short stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Lot of stairs, smallish room

    Clean, comfortable, close to tube

    Stayed in June 2024

  • Reviewed: June 9, 2024

    8.0
    Good and decent place to spend time in london
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was small in size, it was difficult to even place our trolley and open in the room besides the bed. The only drawback, rest everything was perfect

    The friendlies of staff and able to provide service on request related to getting facilities and keeping room clean

    Stayed in June 2024

  • Reviewed: June 7, 2024

    7.0
    We had a good night sleep and that’s the important part
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No lifts

    The property has no lifts, and they allocated a room in the third floor for us. My husband has a heart condition and can’t do the stairs. So they gave an another room in the basement, which was awesome as it was quiet and comfy. Very accommodating.

    Stayed in May 2024

  • Reviewed: June 4, 2024

    7.0
    Good value low cost hotel
    • Business trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The single room beds are small

    It is a very good value low priced hotel. If you want more you have to pay more.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water

    Everything

    Stayed in May 2024

  • Reviewed: June 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    The WiFi was not good— My phone would connect, but then would not work. I ended up turning it off.

    Comfortable room although small. Bathroom was new and very nice. Location was good —close to two tube stations (about 4 blocks). Quiet street and did not hear other guests.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    7.0
    A functional room which at 93 a night for a single room was acceptable
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night

    Tv didn’t work but other than that I enjoyed my stay.

    The room was functional and the shower was fantastic ,yes the tv didn’t work but easily rectified watching my iPad this could of been a problem but I was staying one night.the breakfast was 750 for a continental which was fine.i also the closeness to baron court tube station .

    Stayed in June 2024

  • Reviewed: June 2, 2024

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No lounge bar Lock fell out of door in daughters room Single rooms really small Hairdryer didn’t work in 1/3 rooms

    Location Staff Shower

    Stayed in June 2024

  • Reviewed: May 31, 2024

    8.0
    Nice little hotel would be happy to stay again
    • Business trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi was very poor so I couldn’t do any work.

    Room was comfortable, modern and clean. Room was a good price for the night. Reception staff were friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Good choice for a trip to London
    • Leisure trip
    • Travelers with friends
    • Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice location in West Kensington if you want to get away from the busy city centre. Close to Tube or Bus station and you can easily reach the famous sights. E.g . to Covent Garden it takes around 30 min by Tube. Breakfast is good value for money. Always someone available at the reception if you need anything.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    9.0
    Exceptionally clean and amazing staff
    • Leisure trip
    • Solo traveler
    • Petite Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Would have been nice to have a lounge with bar

    Close to the venue

    Stayed in April 2024

  • Reviewed: May 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No parking suggestions or advice from hotel. Parking in the street outside, although convenient, was 6£ an hr. A pamphlet or a basic info guide to move around city would have been nice.

    Location near tube and clean hotel

    Stayed in May 2024

  • Reviewed: May 23, 2024

    9.0
    Good value and would stay again
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were a bit uncomfortable

    The location and facilities was good

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Great value for money and great staff and very friendly
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Like I said before I had an issue with my room initially but it was sorted straight away.

    The reception staff were fantastic. There was an issue with the tv signal in my room they changed me to a room with a working tv signal. Very hospitable.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Good location, nice room, great staff. Okey ish breakfast
    • Business trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The stairs - with no lift Breakfast coffee , and the juice wasn’t great.

    Good location, had an issue with my shower which I didn’t discovery until late at night. The night receptionist was fantastic, attempted to repair but when that didn’t work swapped he swapped my room for the one next door. Excellent customer service (sorry didn’t get his name but he deserves a pat on the back!)

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Perfect weekend stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing bad to say, maybe the WiFi was a bit slow at times

    The property is in an amazing location with 2 underground stops within few minutes walking, the neighborhood was quiet and safe, very well located, the staff was very friendly and helpful I really liked the rooms which for London standards were quite spacious, I loved the style and design of the room, also very nice renovated bathroom with amazing rain shower. Of all the staying I had in London, this was the best property

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Reasonable price come with great location
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No elvevator

    Location & clean

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Ok
    • Business trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Good value

    My room smelt bit musty and sheets felt slightly damp

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good Value For money and cheap but good quality
    • Leisure trip
    • Solo traveler
    • Petite Single Room with Private Bathroom
    • Stayed 1 night

    My room was very very small, but it was very very cheap

    It is a moderately priced good place for a night or two in west London.

    Stayed in April 2024

  • Reviewed: May 20, 2024

    9.0
    Excellent quiet hotel in Central London
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 7 nights

    Being an old building, there are narrow stairs up and down and no elevator. There is no fridge in the room and no mosquito net at the window which might be unpleasant during summer.

    The hotel is excellently located in a nice, clean, safe neighborhood with elegant Victorian terrace houses. Sir Henry Rider Haggard, the famous English adventure writer (1856-1925) lived in the house across the street. Very quiet street with a beautiful public memorial garden at one end, close to the hotel. Worth spending time there. There are some food shops, a Sainsbury's Local, pubs (Three Kings) and cafes nearby. It is very close to two main underground stations: Barons Court and West Kensington, on Piccadilly and District lines. Just 30 minutes from Heathrow Aiport, Terminals 2, 3, 4, and 5, taking Piccadilly Line to Barons Court, trains every 10 minute. Pay with credit card, it is cheapest. Only 15-20 minutes by underground to St. James Park, Westminster, Covent Garden and other central London attractions. Very close to Olympia Exhibitions Centre, 10 minutes walk, convenient if you attend an event there. Very pleasant double room at the first floor, quiet, excellent shower, good bed. Good optional breakfast. Homely environment. Always someone at the reception desk to greet you and sell you a cold beer. I really enjoyed my stay there.

    Stayed in May 2024

Showing 1 - 25

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