3 Alexander House 34 Cuppin Street, Chester, CH1 2DP, United Kingdom
#6 of 240 Holiday rentals in Chester
Guests' ChoiceBased on 171 apartment reviews
9.7Cleanliness
9.8
Comfort
9.9
Location
9.9
Facilities
9.8
Staff
9.8
Value for money
9.7
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 September 2024
Jade
United KingdomNothing
Great location, it had all the features/facilities you need for a comfortable stay. The host had great communication and make extra efforts with a little welcome note and instructions before hand
Stayed in September 2024
Reviewed: 13 September 2024
John
United KingdomLocation excellent, Laura was very helpful.
Stayed in June 2024
Reviewed: 12 August 2024
Peter
United KingdomThere’s only one criticism and I think the scores on here reflect it accurately. It’s the WiFi. Phone internet coverage is pretty poor throughout Chester city, to be fair. Having said that, Netflix, Spotify etc. worked, and if you’re booking an apartment for the WiFi, then you’re not making the most out of your time in Chester. Give it a think if you plan on logging on to work remotely, but other than that, don’t let this minor discrepancy make you miss out on what I imagine to be, one of the best apartments in the city centre.
We couldn’t’ve asked or expected better. Checked-out at about 10am this morning (though check-out is 11am), and have booked back in for the Christmas markets! What you want to know: Spotlessly Clean Fridge and freezer Dishwasher Fresh towels Milan shower (overhead and handheld) Sound system for streaming music Netflix in the bedroom and living room Location - 2mins walk (literally) from Bridge St.
Stayed in August 2024
Reviewed: 24 July 2024
Frances
United KingdomWhen the only criticism is that there needed to be some dishwasher tablets you know that there really isn't anything negative to say!
The flat was really lovely and was somewhere that I could imagine living. The apartment has been really well kitted out and was very comfortable.
Stayed in July 2024
Reviewed: 23 July 2024
Katherine
United KingdomNothing
Liked everything - good central location, was spotless, bed/sofa comfortable and bathroom was gorgeous with waterfall shower. Laura was also the best host, kept in touch with us and let us check out late in the morning
Stayed in July 2024
Reviewed: 15 July 2024
Pearson
United KingdomLovely and modern. Great location.
Stayed in July 2024
Reviewed: 15 July 2024
Gabriel
SlovakiaNothing
I liked the location of it, the apartment was spotless,tidy,had everything what a traveler can wish for. The instructions and the informations were excellent!
Stayed in July 2024
Reviewed: 12 July 2024
Bowen
United KingdomNothing
Great communication with owner who was very helpful. Spotlessly clean and perfect location.
Stayed in July 2024
Reviewed: 8 July 2024
Liz
United KingdomNothing
Stunning apartment in a great location, close to everything
Stayed in July 2024
Reviewed: 17 June 2024
Karen
United KingdomNothing not to like
The apartment was lovely, new and modern, had everything we needed. Laura was easy to contact and was really quick at responding to messages about parking. We had a lovely weekend and will definitely be returning, in fact i was looking at prices for Christmas while we were still there!
Stayed in June 2024
Reviewed: 3 June 2024
Dene
United KingdomNothing, it was amazing
Wonderful location, well equipped, quiet and an amazing, amazing, amazing host……
Stayed in June 2024
Reviewed: 29 April 2024
Lauren
United KingdomNothing it was all amazing!
Apartment was amazing really clean and made to feel really home like. We loved the little personal touch of the birthday card too. Will definitely book again next time we come to Chester.
Stayed in April 2024
Reviewed: 11 April 2024
Catherine
United KingdomNothing
Everything. Well equipped, nicely decorated, comfortable and convenient for town. Host was very accommodating.
Stayed in April 2024
Reviewed: 11 April 2024
Janet
United KingdomWe loved everything about our stay here.
The apartment is beautiful - the owner has thought of everything to make your stay comfortable. It is in an excellent location, with a reasonably priced car park less than a minute away. We will definitely return.
Stayed in April 2024
Reviewed: 17 March 2024
Jane
United KingdomNothing!
Beautiful apartment, beautifully decorated. Great location, perfect for a 2 night city break.
Stayed in March 2024
Reviewed: 28 February 2024
David
United KingdomNothing
Very central The apartment was lovely and clean couldn’t fault anything. The bed was very comfortable
Stayed in February 2024
Reviewed: 24 February 2024
Ann
United KingdomEverything was perfect!
A beautiful, stylish, comfortable apartment in an excellent location. We will definitely return!
Stayed in February 2024
Reviewed: 28 January 2024
Deb
United KingdomThere was nothing at all to not like about the property
Modern, comfortable and had everything that you could possibly need. Very clean. Location and owner Laura was very helpful
Stayed in January 2024
Reviewed: 3 January 2024
Lucy
United KingdomNothing
Lovely flat, fab location really close to town and all the touristy attractions, would be good for the races as well. The flat itself was lovely, modern, clean, super comfy bed and had everything we needed. Would definitely use again
Stayed in December 2023
Reviewed: 2 January 2024
Hayley
United KingdomN/A everything was perfect!
We absolutely loved our stay it was perfect. Laura the host was really lovely and did everything to accommodate us! Her beautiful apartment is in a perfect location and has all the home comforts you need! I’ll be staying here again throughout the year! Highly recommend!
Stayed in January 2024
Reviewed: 28 December 2023
Debbie
United KingdomNothing
Beautiful, clean, lovely little extras, great location.
Stayed in December 2023
Reviewed: 10 December 2023
Joseph
United KingdomAbsolutely lovely apartment with a homely feel. Really comfortable bed and a selection of games to keep occupied, as well as Freeview TV.
Stayed in December 2023
Reviewed: 25 November 2023
Lee
United KingdomNothing really, I probably would have an extension lead on the left hand side of the bed for mobile devices but this is a tiny observation
Exceptional location and facilities. Communication with owner was brilliant. Would happily return
Stayed in November 2023
Reviewed: 9 October 2023
Dean
United KingdomLocation brilliant
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content