The place needs bringing up to date. It's very basic, like an office that's been converted into accommodation with old furniture and a kitchen and bathroom that was modern many years ago. I don't know how bigger people than me at 158 cms tall and slim manage to shower. Get rid of the washing machines and make the shower bigger. I didn't know that there would be steps up to the apartment. The shower leaked. There was only 1 bowl and 1 fork. The wc cistern lid was broken which made flushing the loo difficult. One of the coat hooks in the passage fell of the wall because it wasn't anchored properly.

The location

Stayed in June 2024

The accommodation is in a great location - easy to use buses, trains and underground. It is a very vibrant area with lots of places to eat and shop. There is a Tesco express just down the road which was very handy.

Stayed in June 2024

The one bedroom apartment 204 had a leak in the bathroom ceiling coming from the bathroom above 204 where water was falling down into the shower from the light over the shower and paint was peeling off the ceiling causing concern about electric shock. The other matter was there were no instructions in the apartment to inform us how the kitchen appliances worked. A typed set of instructions were usually there but not this trip.

Location was invaluable. Staff helpful when needed but reporting a problem with a potential electrical fault was unable to be remedied as the maintenance staff had left for the day and it was Friday.

Stayed in June 2024

Functional inside, limited soft furnishing gives a plain feeling inside

Good value for money for the location

Stayed in June 2024

Squeaky floor when walking about. Very small TV in bedroom Small bath Hotel is obviously going through a make over as being painted everywhere.

Spacious, clean and comfortable.

Stayed in June 2024

The choice of decoration colour was interesting but freshly painted and clean.

Great space for friends needing two bedrooms.

Stayed in June 2024

Only one egg cup! Asked for a second .., over 4 days it never happened!!

Stayed in June 2024

the lift was broken which was frustrating given the amount of stairs

location was great and nice to have more than just a hotel room when travelling for work

Stayed in March 2024

1. Broken desk chair. 2. One room wasn't cleaned on arrival 3. Some electrical sockets and switches don't work.

Stayed in June 2024

The light was a little temperamental It was unclear if cleaning charge was extra I was asked to pay another 7%when I was leaving

Very convenient

Stayed in June 2024

Washer wasn't working, cleanliness could be improved. There was renovation being carried out during our stay

Location was great, near train station and lots of eateries nearby. Place was spacious, with well equipped amenities

Stayed in June 2024

Booked a studio flat with decorator repainting the walls and very old carpet. Room size is good but very bad lighting at night especially if you need to work. No bed side lighting. Tiny shower cubicle. Window blinds are useless. I was told that everything in the room can be replenished except the 2 bottles of water which is odd as that would cost the least but would be most convenient to the guest. Would be great if they could supply tea towel and kitchen paper. Best of all, the hand soap dispenser is right above the shaver sockets. That's a real hazard. The washing machine didn't work so I was relocated to a 1 bedroom with facilities I would have expected in the studio too. At least a more acceptable shower cubicle and better lighting.

Excellent location across the station and helpful staff. Huge windows with air con. 24/7 reception with a lift.

Stayed in June 2024

Bit of a shock towards the end of checkout with the fee: would have preferred to have had this disclosed at the beginning of the stay for budgeting purposes.

Love the wide windowsill and beautiful setup. Very comfortable.

Stayed in May 2024

The bathroom and shower had mould on the walls and wasn’t particularly clean

Location for our weekend was perfect

Stayed in May 2024

POOR HOSPITALITY: Had booked non-refundable but needed to change dates due to unexpected event. Gave the property more than a month notice requesting if we could change dates for a nominal fee but were told that our tickets were non-refundable/non-changeable but we could speak with booking.com directly to see if they can make an exception. When I reached out to booking they said they would need to check with the property manager who came back with the same response that the tickets were non-changeable. There seemed to be no willingness to have a conversation or be accommodating even though we were giving ample notice and were confirming we would be rebooking for a later date. We were provided normal booking.com instruction for arrival information which was ‘property will provide details closer to check-in’. We also included in our reservation that we would be arriving between 11am-12pm but they never responded back confirming whether that could be honored or not. When we arrived they told us check in is at 3pm as though that was a fact, which was what the reservation says but many places have at the very least responded back saying ‘thank you for sharing your arrival time and we will do the best we can to accommodate but please keep in mind that official checking is at X time.’ We were able to store our luggage until check in free of cost—a service they also offered after check out if we had a later flight. For check out, there weren’t really any clear instructions so we just assumed we needed to hand in cards and call it done. Fortunately that ended up being the case, but we received no reiteration for check out time or any other procedures. ADDITIONAL CONS: The bedding was a bit annoying. There was a flat sheet used instead of a fitted sheet and came untucked very easily. The comforter was the right size for the bed but with two people was not wide enough and there weren’t additional blankets to accommodate.

GREAT LOCATION: Location was very walkable to many locations around the east side of City of London, Brick Lane, and Shoreditch. If you’re willing to walk other things are accessible such as Borough Market, Tower of London & Tower Bridge, Blackfriars, and even Covent Garden. If walking is not your level of comfort, Liverpool Street station if a great central station which is right across the entrance is great for lines that either go to many parts of the city or quickly connect to other lines that get where you need to go. There are also multiple bus stops right outside that go to a fair number of parts of central and greater London. On either side of the entrance is a Boots (for toiletries and medicine) and Tesco (for groceries). They are also heaps of places to eat and drink all within a 1-2 block radius, with Spitalfield Market about a 5-10 minute walk away. AMPLE SPACE: We were two adults in a single apartment. Felt like the living room was decent size so we could both move around. There was a desk space which was great for doing a small bit of work as well as a sofa and chair around a coffee table and tv. There was a heater/air con unit in the living room area. The bedroom was spacious and came with plenty of wardrobe room for all of our things for a week. The bed was a good size, though it only came with the one comforter and no additional blankets, which was not really big enough to cover both of us. There was a good powerful fan in the bedroom to keep airflow and white noise. The kitchen was pretty well stocked: washer, fridge/freezer, microwave, stovetop/oven, and dishes for three. It is a cabinet sized fridge/freezer combo, so don’t expect to be able to store more than a few things. There is a kettle, espresso maker, and handful of coffee/tea supplies readily available. Bathroom didn’t feel cramped. We had a tub/shower with great pressure and ample hot water.

Stayed in May 2024

Smelt of smoke/cigarettes and the shower was broken

Location great A charger left at property was returned promptly

Stayed in April 2024

The fridge door didnt close well and there was a lot of condens. The bed was a bit 'well-used' causing my husband to always slide to the centre of the bed as the matrass dipped in the middle

I loved having a full apartment to our disposal.

Stayed in May 2024

Spacious

Stayed in May 2024

I would have appreciated being advised, at the time of booking (or before my arrival) that renovations are in progress. I think a non-slip mat in the shower recess would make it safer.

Good, centrally located accommodation with friendly & helpful reception staff. Comfortable bed. Pillow choice.

Stayed in May 2024

Some minor maintenance issues needed repair (shower head, window latches).

Location was brilliant, just across the road from Liverpool Station. Staff were welcoming and helpful. Kitchen was well stocked with cooking equipment.

Stayed in May 2024

All rooms were spacious- except he bathroom which was a bit tight

Location was fabulous- easy public transport to any of London’s sights Very spacious

Stayed in May 2024

Location is brilliant. You walk out of liverpool street and you are just there. Flat is cleaned every day. Nice and spacious and quiet. I will definitely come back.

Stayed in April 2024

Abit noisy think painters were setting up. Needs abit of TLC in corridors.

Centrally located

Stayed in April 2024

Nothing.

Fabulous location. Great facilities, well stocked kitchen .

Stayed in April 2024